motorphilia.com Reviews 15

TrustScore 3 out of 5

3.1

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Company details

  1. Car Dealer
  2. Car Accessories Store

Written by the company

About Motorphilia A note for visitors: Trustpilot does not verify whether a reviewer has actually done business with us. As a result, some reviews on this page come from individuals with whom Motorphilia has had no transaction or relationship. **** Trustpilot currently holds a “D” rating with the Better Business Bureau, and its platform emphasizes paid subscription services for review management and dispute resolution. As a small, independent company, we do not participate in pay-to-play review systems. For transparency, visitors may wish to review independent third-party evaluations of Trustpilot here: • BBB Business Profile – Trustpilot https://www.bbb.org/us/ny/new-york/profile/digital-marketing/trustpilot-inc-0121-149835 • ProductReview.com.au – Trustpilot consumer feedback https://www.productreview.com.au/listings/trustpilot We encourage prospective clients to evaluate Motorphilia using primary sources—our history, our process, and direct customer outcomes. ***** Founded in 2007, Motorphilia is the first fully online car dealership in Texas. We market, source, sell, and ship vehicles nationwide and internationally. Our goal is simple: make buying a car easier than ordering a computer online, without pressure, gimmicks, or wasted time. To date, we have saved our clients millions of dollars and countless hours, delivering carefully vetted vehicles directly to their doorsteps. Our reputation has been built on education, transparency, and long-term customer satisfaction—not volume sales. Learn more about how Motorphilia works: • How Motorphilia is different from traditional dealerships https://youtu.be/VDWyp61qAVA • How Motorphilia has saved customers millions of dollars https://youtu.be/UlHTUwwgTvQ • How buying a car from Motorphilia works, step by step https://youtu.be/6bt4KGi7wAs


Contact info

3.1

Average

TrustScore 3 out of 5

15 reviews

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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Aaron found exactly what we were…

Aaron found exactly what we were looking for and went above and beyond with the details of the truck! We couldn’t be happier with the vehicle! Very honest and upfront about everything! We will be back again for our next ride!

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Aaron is the definition of a scumbag…

Aaron is the definition of a scumbag stays on the internet in his free time spewing rumors and lies against federal officers stay away!!!

Not a fake account reference to original review guy is a lunatic

January 10, 2026
Unprompted review
motorphilia.com logo

Reply from motorphilia.com

This review was posted by an anonymous account using a pseudonym, not a real name.
There is no record of this individual ever doing business with Motorphilia, contacting our staff, or purchasing a vehicle through us.
We have requested verification from Trustpilot, as anonymous accusations from individuals with no business relationship do not constitute legitimate customer feedback.
By contrast, multiple verified clients using their real identities have attempted to leave positive reviews that were rejected by Trustpilot’s filtering system.
We welcome factual, experience-based reviews from real customers and encourage anyone with legitimate questions or concerns to contact us directly.

Rated 1 out of 5 stars

I’d stay as far away from this place as…

I’d stay as far away from this place as possible.

December 10, 2025
Unprompted review
motorphilia.com logo

Reply from motorphilia.com

We have no record of any interaction, transaction, or relationship with this reviewer.

We welcome criticism from real clients — including negative feedback — when it is tied to an actual experience. This review contains no verifiable details, no service reference, and no evidence of having done business with us.

Compounding the issue, we have had dozens of real clients tell us they attempted to leave positive reviews here, only to have them rejected or removed. Allowing anonymous, unverified claims to remain visible while filtering out feedback from confirmed customers undermines the credibility of the platform and frustrates both businesses and consumers.

Anyone evaluating our business is encouraged to rely on verified testimonials, direct customer references, and documented outcomes from real clients rather than anonymous, unsubstantiated assertions. At this point, we have no faith in the legitimacy of Trustpilot as a review platform.

Rated 5 out of 5 stars

RARE HONESTY

This is a review from a guy who didn’t buy a car from Aaron! We went some way into s transaction but he was incredibly honest about a couple issues with the vehicle I had my heart set on and had sent a deposit for. He was honest about something he certainly didn’t need to be and that I never would’ve known the difference and that probably would’ve played out fine but he wanted to give me all the information available and I think that’s rare these days. Much appreciated and definitely a straight shooter and I wouldn’t hesitate to have him look for a car for me.

April 3, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic service always!

My husband and I have bought four cars from Aaron over number of years. I cannot say enough good things about his service both during and after the sale. He is incredibly responsive, very honest and dedicated to do the right thing by all of his customers. I will never go anywhere else again when buying a car.

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

10/10 will buy again.

Huge shout-out to Aaron at MOTORPHILIA for making it a ridiculously easy experience. I’ve never bought a car before and nothing against my sales friends, but there’s a reason dealerships get a bad rap and Motorphilia is nothing like them.
These trucks aren’t easy to source and the market is crazy, but all I had to do is tell Aaron my budget and within a couple months we nabbed one. He took it in, diagnosed some issues, got it up to par, and delivered it to my doorstep. No pressure, no sketchiness, and it’s exactly what I wanted.
10/10 will buy from Motorphilia again and you’d be an idiot not to get your next ride from them.

November 12, 2021
Unprompted review
Rated 5 out of 5 stars

I tell everyone I know...

Have I not reviewed here before? I tell everybody I know about Motorphilia. I've bought one car and sold another to Motorphilia. I would have bought another, but the car Aaron talked me into buying was a new model in short supply, and was simply not coming up at auctions (what integrity) so I bought from a dealership. But then I told people I know about my experience and over the years my dad bought a car, my brother bought one (or two?), one friend bought two, and one family friend called Motorphilia to get a car ASAP after a totaled vehicle. I can't write their reviews for them but they've all thanked me for putting them in touch. It's simply the best car-buying experience there is. There's no hassle, haggling, negotiating, salesmanship. There's only consulting to find the right one, and Aaron takes a serious interest in making sure it's right for you.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great service even AFTER the sale

My wife bought a car from Motorphilia maybe 3 years ago. That process was super easy and she got exactly what she wanted. It's been a great car. Recently we had some regular service issues and asked Aaron about it. He was MORE than helpful! It's one thing to be nice when you might make a sale, but Aaron is truly about helping people do what's best for them and it's very much appreciated!

June 11, 2021
Unprompted review
Rated 5 out of 5 stars

Skeptic turned believer. Motorphilia is the real deal

I came to Aaron at Motorphilia via my friend Christopher when I was looking to get a larger car for my family.

Previously I bought a car from craigslist trying to find a car bargain in my price range and had a nightmare of an experience pouring lots of money and time into a car that really wasn't right in the end.

I had two concerns when reaching out to Aaron at Motorphilia.
1. Could he find something of quality in my price range. 2. Could I trust them not to rush me through the process to just sell me something.

I'm happy to say he found me an amazing car. We settled on a gently used 2014 Toyota Sequoia Platinum.
The process took some time, he went on live auctions with me via the phone and advised me in real time if the value was or wasn't worth it. We did this a few time and eventually he had a past customer that was looking to sell the exact same car I was looking for. Aaron helped negotiate a fair price and had the car detailed and looking like new. He even checked it out and fixed a few things that looked like they had some wear at now additional cost. He even took care of all the paperwork and drove it to my house to drop it off and go for a test drive with me.

As a cherry on top of this great experience he saw my other car that had loose trim on the bumper and got some tools out of his trunk, got on the ground and fixed it without me even asking.

I super appreciated all the time he spent talking about different options and answering all the questions I had.
So thankful for such a positive experience.

July 18, 2020
Unprompted review
Rated 5 out of 5 stars

Aaron is amazing

Aaron is amazing! First class in customer service, industry knowledge, and communications. I absolute love my Subaru Forester and it was by far the best car purchase experience ever. I’ve already recommended Motorphilia to two friends and will keep referring!

June 8, 2020
Unprompted review
Rated 5 out of 5 stars

I wish everything was this easy.

I have bought 4 cars through Motorphilia and cannot imagine ever going the "traditional" route again. My needs and preferences were heard, and Aaron and his team provided me with options that fit my budget. When I chose my vehicles, each one was inspected and made like-new, then delivered right to me. The paperwork was all prepared and explained, and after a few signatures I was handed the keys. It's awesome to know the cars are ones I chose, and not just the best from a preselected crop at a dealership. No haggling, upselling, or confusion. I wish all of life's decisions were this easy.

February 28, 2019
Unprompted review
Rated 5 out of 5 stars

The best way to buy a car

Finally a real solution to the pain of car buying. Let Aaron Andre his team look after you, I’ve already purchased three vehicles from Motorphilia and it was first class service every time. Great transparency, and skill to match. Hand delivered to your door, hassle free.

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

They know what they're doing

I’ve bought 2 cars from Motorphilia and it’s honestly the easiest car-buying process I’ve experienced. I don’t have to deal with that dread of arriving at a car lot and defending myself from hungry salesman that are desperate for a sale. Instead I just tell Motorphilia my budget, my lifestyle, and my preferences, and I receive a few good recommendations to pick from. I choose, they take care of the rest. Next thing I know, the car I chose arrives clean and ready to go. I trust them implicitly, they know what they’re doing.

February 20, 2019
Unprompted review
motorphilia.com logo

Reply from motorphilia.com

Thank you so much for the kind review!!! We look forward to helping you and anyone you send to us in the future!

Rated 5 out of 5 stars

Technician review

I am a Master Technician and many people I know are dependably driving around in cars purchased from Motorphilia. Quite a few have come through my shop for pre-inspections, not every car is perfect, but the owner always approves a quality repair for anything needed before the customer puts their family in the car. Would recommend their service any day over driving into a shady dealership!

February 20, 2019
Unprompted review
Rated 5 out of 5 stars

Fourth time customer, never buying any other way!

In the process of buying our fourth car with Motorphilia and I will never purchase another way. The thought of car buying band dealing with dealerships who negotiate prices or buying used from a private seller is something that causes me anxiety. But, with Motorphilia I contact them, let them know my budget and what I’m looking for and it practically shows up on my doorstep. I know the vehicle has been checked out, we know any pending issues it may have or what kind of maintenance to expect, and I fully trust that I’m being taken care of. Buying with Motorphilia gives me peace in what is a big financial decision in my family.

February 20, 2019
Unprompted review

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