Motorpoint - Castleford Reviews 

Matt Shaw provided us with a great experience when purchasing the new car. Provided us with all the information and explained it in a clear and easy manner to follow. Never felt like we were being pushed into making a decision, so thank you once again!
Overall great service, and would recommend to friends and family!

Motorpoint Castleford was recommended and did not disappoint. Helpful friendly all the transaction went smoothly would recommend them to friends and family.

Great selection of vehicles, Matt & team was great to deal with though out. Well done 👍

The staff was very helpful and proffessional

Kareem was very helpful, caring and knowledgeable he is an asset to your company. And a big shout out to Dan who couldn’t do enough to make sure I was happy after a few little snags. Thank you so much guys!

As a returning customer the service was second to none, very helpful and knowledgeable, will definitely be back for my nxt car.

Great experience, from choosing to buying the car was straight forward , part exchanged mine no quibbles , no trying to haggle, the price I was quoted was the price I was given for mine 😀

I bought my previous car from Motorpoint Castleford, and decided to return to them when I wanted an upgrade.
I cannot fault their service, the online team sorted out everything out initially, and it was just a matter of turning to to store to pick up the car and finalise everything on the day. There is no pressure from them and they don’t try to force you to buy additional extras like some other places do.

A friend recommended them to me initially and my son also bought his car from them.

Special mention to Josh Gray from the online team, and Lucia at the Castleford store for their efficiency

Thanks again

Macin , it was a pleasure to do a deal with him went through everything making easy to understand, a real gentleman couldn't do enough for me just great *****

The staff are friendly and helpful, emails are replied to promptly and queries addressed in a professional manner. They worked with me to rectify a couple of issues on the car I had reserved before the collection date. On collection day, the sales rep was kind and friendly as well as efficient and professional. I was very impressed that I received the trade in value for my car that they had promised me before seeing it. They didn't try to haggle on the price and even threw in new mats for my new car. The price I paid was extremely competitive and I was made to feel confident that if any issues arise after purchase, that they would be happy to help. All in all a very positive experience and I love my new car.

Good staff and straightfirward buying process and a great selection of vehicles

Very pleasant young salsas person let you get keys to look round without bothering you could look at any amount of cars.

my daughter bought a 20 grand car got it home and tyre pressure warning light came on checked tyres all seemed ok so went back asked them to check had car an hour said they sorted it left garage light came on again booked it in again they said they put a new tyre on when her partner checked the tyre and it was a run flat tyre which means my daughter was driving car and the insurance wouldnt have been valid so spoke to a manager who couldnt help as it was friday so we would have to wait while monday but my daughter needed her car for work at the weekent but they were not interested now they had the 20 grand set of jokers this lot

We recently bought a BMW i4 m50 from motor point castleford, the car it self was as advertised and competitively priced, low mileage and great condition.
We had to travel 2 hrs to collect the vehicle the staff were helpful and efficient in handling the sale so we could get on our way home.
Unfortunately on the drive home there was some vibrations in the car so once home I emailed motorpiont regarding the issue.
The staff were very helpful and instead of having to take the car back to them they agreed to me having a diagnosis and the work done at a local bmw main dealership which was only wheels balancing and a tracking issue.

Took my car to sell to Motorpoint Castleford. My car is in mint condition and I had thoroughly cleaned it to offer the best presentation. They would not buy it from me as their OBD scanner could not read the car info. Total waste of time and 60 mile round trip for 2 cars. When I got home I plugged it into my £50 Konweii scanner which had no problem reading the information and stating no faults found. So how come a £50 scanner can do the job when Motorpoints presumably professional scanner could not even read my car. TBF the guy dealing with us was fine but slightly embarrassed himself with the situation.

Good choice of vehicle's staff helpful not pressuring you costs explained well overall really good experience.

Great service, salesman was first class.

The service at branch was excellent , the online service was shocking and false information but couldn’t fault the branch service

Couldn’t fault them, friendly, helpful, and I love my new car.

From visiting the web site and selecting a car to view and test drive so so easy
On arrival to the Motorpoint centre we were met and introduced to the salesperson ( Lily ) who showed us the car and took us out for the arranged test drive she was very informative and professional in all aspects of the sales process