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Motorpoint - Glasgow Reviews 

1,719
TrustScore 4.5 out of 5

4.7

60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I found the staff at Motorpoint in Glasgow very helpful and friendly. It was well organised from going in one day to test drive the car, to driving it away the next day. The price of the car was excel... See more

Rated 5 out of 5 stars

Mitchell from the outset was very helpful without being pushy , before i knew it I was signed up for the new car and everything taken care of . Even picking the new one up and trading in my old one... See more

Company replied

Rated 2 out of 5 stars

We have bought our last 4 cars from Motorpoint at Mount Vernon Glasgow. We went on Friday night and walked round and found a car my husband really liked. Always like the no pressure side of it.... See more

Company replied

Rated 5 out of 5 stars

This is the 3rd car we have bought within 5 months from motorpoint . I have dealt with Hugh Kearney from day one a genuine guy with a pleasant and helpful attitude knows his stuff. I would recommend... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, United Kingdom

  • 0141 4138601
Promotion box for Motorpoint - Glasgow

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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4.7

All reviews

(1,719)

5,825 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, not pushy and team are great

April 26, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Mark

We appreciate your feedback and are so glad the team provided great, pressure-free service.

Thank you
Motorpoint Glasgow.

Rated 5 out of 5 stars

Great experience from start to finish

Great experience from start to finish - very happy with the car and service received.

April 24, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Karen

We appreciate your positive feedback and are so glad you were happy with the service you received and your car buying experience.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

The salesperson

The salesperson, Vincent was excellent and managed the purchase of our car expertly.

April 20, 2026
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Reply from Motorpoint - Glasgow

Good Morning Colin

We appreciate you sharing your experience. We're so glad to hear that the purchase was expertly managed and that you were happy with the service.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Thomas

We appreciate you taking the time to share your thoughts; thank you for your feedback and for letting us know about your experience. I will make sure this feedback is given to Vinnie.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Great selection of cars at Great…

Great selection of cars at Great prices.
Hugh and Aishah were so helpful.

April 22, 2026
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Reply from Motorpoint - Glasgow

Good Afternoon James

We appreciate you sharing your experience! We're so glad you found helpful staff and a great selection at great prices. I will make sure feedback is given to Hugh and Aishah.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

No pressure sales

No pressure sales, patient friendly staff, Vinnie explained process well.Very helpful, made the whole experience painless.
Quick turnaround.
Would use again.

April 16, 2026
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Reply from Motorpoint - Glasgow

Good Afternoon

We're happy to hear our patient staff made your experience painless by explaining the process well, with no sales pressure. We appreciate your feedback and look forward to seeing you again.

Thank you
Motorpoint Glasgow

Rated 4 out of 5 stars

The experience was a lot better than…

The experience was a lot better than other car showrooms as you where not given the hard sell the only down side was that the salesman I was dealing with did not complete the sale it was an other colleague which would have been nice

April 21, 2026
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Reply from Motorpoint - Glasgow

Good Afternoon John

We're glad you appreciated our no-pressure approach. We regret that your original salesperson didn't finalize the sale. We appreciate your feedback and will use it to improve our customer experience.

Thank you
Motorpoint Glasgow

Rated 4 out of 5 stars

Happy with purchase

Happy with purchase , great friendly staff .
Just an issue with getting in touch directly with who you wanted to speak to .
E mail only to keep in touch
Would be good to have a direct line to your local branch .

April 20, 2026
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Reply from Motorpoint - Glasgow

Good Afternoon Michael

We're glad you were happy with your purchase and our staff. We appreciate your feedback regarding direct contact with our local Glasgow branch, and we'll explore ways to improve accessibility.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

From the 1st phone call to picking up…

From the 1st phone call to picking up my car was a very easy experience because of the professional help from very knowledgeable staff, taking their time with me to explain every last detail. Amazing service

April 15, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

We appreciate you sharing your feedback. We're happy to hear that your car-buying experience was easy, thanks to our knowledgeable staff and their attention to detail.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Easy Purchase

Easy to reserve a car
Regular updates via app
Helpful and friendly sales rep on day of collection
After sales / warranty follow up quick
Fab coffee machine at venue 😊

April 15, 2026
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Reply from Motorpoint - Glasgow

Good Afternoon Lynne

We're happy to hear that you found it easy to reserve a car and that you received regular updates. We appreciate your positive comments regarding our sales representative and after-sales support.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon George

We appreciate your positive feedback! We are so glad to hear that you received great service from our staff during your visit.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Totally professional team.

Initially delt with Hugh and collected from Aimee. Top team 👏

April 18, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

We're happy to hear that you had a positive experience with our team. Thank you for your kind words and recognition of their efforts, I will make sure this feedback is passed back to them.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Salesman Matthew so good .

Salesman Matthew so good .. helpful , not “ pushy” .. understood what I wanted .
Also Aimee who dealt with handover was so lovely and good sense of humour

April 17, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon Fiona

We're happy to hear that the sales experience was helpful and not too overwhelming. We're also glad Aimee made the handover process pleasant. Thank you for your feedback!

Thank you
Motorpoint Glasgow

Rated 1 out of 5 stars

DO NOT BUY FROM MOTORPOINT

I recently purchased a car from Motorpoint which within three weeks, 3 of the 4 tyres had perished and were advised by an Independent garage they needed replaced. Motorpoint requested I go to the Independent garage for a Tyre Diagnostic Test, when i returned with the results Motorpoint said they did not care that the garge advised they be replaced because they were still "Motorpoint Standard" which is a phrase I have come to understand means as poor as legally possible. Not to mention the rude and dismissive behaviour of the support staff. Avoid at all costs.

April 15, 2026
Unprompted review
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Reply from Motorpoint - Glasgow

Good Afternoon Cameron

Thank you for taking the time to share your feedback, and we’re genuinely sorry to hear about your experience. We apologise if you felt dismissed on the day — that is absolutely not our intention, and we never want any customer to feel that we don’t care about their concerns.

Regarding the tyres, after reviewing the diagnostic report, they were confirmed to meet Motorpoint’s safety standards and were considered safe for road use at the time of inspection. However, we understand how frustrating this situation must have been for you, and we’re sorry that our communication left you feeling unsupported.

Thank You
Motorpoint Glasgow

Rated 5 out of 5 stars

Josh

Josh, who dealt with us, was very helpful unattended to all the points we raised regarding the car.

Overall, everything was very smooth and the car was in the condition it was described and the trading offer was exactly what they said it would be no quibbles.

I’d definitely use motor point again

March 30, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

We're so glad to hear that you found our service smooth and efficient, and that the car met your expectations.

It's great to know that you'd consider using us again. Thank you for your positive feedback!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Very helpful salesman

Reid was very knowledgeable and helpfil during the car buying process.

April 14, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon Ronnie

We appreciate you sharing your positive experience. We're happy that our team was knowledgeable and helpful during your car buying process.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Excellent service

Excellent service

April 9, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

Thank you for your 5 star review and kind feedback for Motorpoint Glasgow.

Thank You
Motorpoint Glasgow

Rated 3 out of 5 stars

Reasonably easy to make the purchase…

Reasonably easy to make the purchase and the price was fair to average. However lots of pressure was put on me to buy, by the HQ in Derby. Despite my having put a deposit on a vehicle to reserve it, I got a call from them asking me to decide there and then if I was going to buy. The guy who called me (while I was at a social function and I told him so) kept pressuring me and said if I did not book a pick up time the car would be put back on sale. I've removed a couple of stars because of this.

The sales staff at the Glasgow branch were friendly efficient and easy to deal with and the car was fine, although it could have been a wee bit better presented. No care had been taken to clean under the bonnet. It wasn't too bad but I would have expected them to wipe away the dust on the air filter, etc. It seems they don't do this.

April 13, 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon

We appreciate your feedback and are sorry to hear about the pressure you felt from our Head Office. This is not the experience we want you to have.

We're glad that while on site you found our staff friendly, efficient and easy to deal with.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Rebecca was really good at the hand…

Rebecca was really good at the hand over. Very quick and easy. Would definitely deal with Rebecca again.

April 11, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon Joseph

We're happy to hear that the handover process was quick and easy for you. We appreciate your positive feedback and are glad you had a great experience.

Thank you
Motorpoint Glasgow

Rated 4 out of 5 stars

Very efficient

Very efficient. No haggling no sales pressure . Quick processing of documents.

April 10, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Afternoon Senga

We're happy to hear that you found our services efficient and appreciated our straightforward approach. Thank you for your positive feedback!

Thank you
Motorpoint Glasgow

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