Banner for Motorpoint - Glasgow

Motorpoint - Glasgow Reviews 

1,717
TrustScore 4.5 out of 5

4.6

60 Hamilton Road, Mount Vernon, G32 9QA Glasgow, Lanarkshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mitchell from the outset was very helpful without being pushy , before i knew it I was signed up for the new car and everything taken care of . Even picking the new one up and trading in my old one... See more

Company replied

Rated 2 out of 5 stars

We have bought our last 4 cars from Motorpoint at Mount Vernon Glasgow. We went on Friday night and walked round and found a car my husband really liked. Always like the no pressure side of it.... See more

Company replied

Rated 5 out of 5 stars

This is the 3rd car we have bought within 5 months from motorpoint . I have dealt with Hugh Kearney from day one a genuine guy with a pleasant and helpful attitude knows his stuff. I would recommend... See more

Company replied

Rated 5 out of 5 stars

A good way to buy a car, no salesperson following you, asking if they can help. Easy dialogue with salespeople, when YOU approach them. Keys provided, test drives arranged all without the feeling of p... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 60 Hamilton Road, Mount Vernon, G32 9QA, Glasgow, Lanarkshire, United Kingdom

  • 0141 4138601
Promotion box for Motorpoint - Glasgow

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,717)

6,352 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would definitely recommend

Sales people were there if you had any questions and wanted to see in any cars but didn't pester you. Hugh our salesman was very helpful, answered any questions I had and wasn't pushy with anything.
Would definitely recommend.

June 26, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Hi Gillian, thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Hugh

Many thanks
Motorpoint Glasgow

Rated 1 out of 5 stars

Customer service / aftercare

Do not go near this company with a barge pole my daughter at 18 bought a honda civic cash with all her savings. The car had marks on the paint work she was assured they would be sorted so they buffed the mark out and it came back the following day. Took the car back and they buffed it again .as you can guess the marks came back .
I've since been to a top class body shop and been told the mark is under the paint from when the whole driver side of the car was painted so now we are left with a paint shop bill .
Very poor customer service.

June 26, 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Thank you for your feedback on your recent experience with us. We will ensure this is fed back to our team. If you wish to discuss this further, please call 01332227227

Thank you
Motorpoint Glasgow

Rated 2 out of 5 stars

Inittially good, went downhill quickly

Initially great service online. Paid for paint protection which I had to argue hugely to be applied. I was at the point of threatening 14 day cooling off period before it was eventually done. This ruined the experience of buying a new car.

Massively disappointed in the quality of the coating applied. Barely any beading and none applied to bumpers or glass. Whatever they used inside gave me a headache driving for the next 2 days.

Dont waste your money on it. Stick another 1-200 and get a proper detailer to do it.

Paul online and Shug in store at Glasgow were great

May 28, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Thank you for your feedback on your recent experience. I am sorry to hear that the paint protection did not meet your expectations and we will ensure this is fed back to our prep team. If you would like to discuss this further, please do not hesitate to call us on 01332227227

Many thanks
Motorpoint Glasgow

Rated 5 out of 5 stars

We bought an Audi A1 from salesman Jack…

We bought an Audi A1 from salesman Jack this month. The service was excellent Jack was very knowledgeable and helpful. He helped us throughout the sale. I would recommend family and friends to the Glasgow showroom

June 14, 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Hi, thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Jack

Many thanks
Motorpoint Glasgow

Rated 5 out of 5 stars

Sales executive Mitchell Holden was…

Sales executive Mitchell Holden was very professional and helpful with the purchase of the car. Rate him a 10+.

June 27, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Hi Edward , thank you for your 5 star review. We were pleased to hear about your experience and will pass your feedback onto Mitchell

Many thanks
Motorpoint Glasgow

Rated 4 out of 5 stars

Great Service

Very pleasant experince in Motorpoint Glasgow. Salesman Ralph very friendly and helpful, able to provide us with all information on car I was viewing and bought. Was able to test drive vehicle on my own which helps. Was not initally happy with trade in price but came agreement with sales Manager that suited all parties.

June 26, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Thank you for your 4 star review. We were pleased to hear that your experience was largely positive and we are pleased to hear that we were able to find a positive resolution for you.

Many thanks
Motorpoint Glasgow

Rated 5 out of 5 stars

Fair transparent pricing and valuations…

Fair transparent pricing and valuations for my trade in.

June 26, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Hi Mike , thank you for your 5 star review. We were pleased to hear about your experience and have passed your feedback onto the Sales team.

Many thanks
Motorpoint Glasgow

Rated 5 out of 5 stars

Very Easy to purchase the vehicle love…

Very Easy to purchase the vehicle love walking around cars without being pressured for the sales team and picked the car i want staff very helpful
Cheers

June 26, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Hi Gerry , thank you for your 5 star review. We were pleased to hear about your experience and have passed your feedback onto the team.

Many thanks
Motorpoint Glasgow

Rated 1 out of 5 stars

As soon as I picked up the car and took…

As soon as I picked up the car and took it back home I noticed the car had sum bits missing i went back and was told that was the way the car came in as this is dealer talk how don’t care after they take the money and I would never advise anyone to purchase a vehicle from Motorpoint

June 13, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

I'm truly sorry to hear about your experience and the issues you encountered with the vehicle after taking it home. It's disheartening to learn that you feel your concerns were not adequately addressed. We aim for every customer to be completely satisfied with their purchase. Please contact us on 01332227227 if you wish to discuss further.

Thank you
Motorpoint Glasgow

Rated 1 out of 5 stars

Motorpoint

The customer service by this company after purchasing a car is a shambles, when purchasing the car i mentioned the same mark multiple times, after going back multiple times with paint work damage they would just buff it out and send me away but when I came back to make an official complaint apparently paint work damage is “within their standards” I’ve contacted multiple people within the Motorpoint company and had no reply from anyone. In future I’ll take my business elsewhere.

June 26, 2026
Unprompted review
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Thank you for the feedback on your recent experience. I am sorry to hear you felt that your issue was not handled appropriately. If you would like to discuss this further, please call 01332227227

Many thanks
Motorpoint Glasgow

Rated 5 out of 5 stars

Top class service from start to finish…

Top class service from start to finish on my BMW 520 purchase. Excellent communciation from all staff involved 👍 would highly recommend

June 23, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning

We're so glad you had a top-class experience with your BMW 520 purchase! We appreciate your kind words and recommendation.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Peugeot 2008 GT 2022

Stress free car uplift paperwork completed easily. Loved the showroom modern and free drinks while we waited in reception. Staff were kind and attentive. Reception were helpful on arrival. Vehicle was clean and tidy only one wiper was not OK cost £15 to replace when I got back home. Vehicle collected earlier than the original date. Offered test drive. Price was reasonable although my insurer valued 2k less as market value. Tax was arranged in store and I had insurance and driving licence documentation with me for checking. MOT on line confirmed mileage was correct. A good experience and would not hesitate to recommend or use again.

June 19, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning

We're so pleased to hear you had a stress-free experience with your car collection. It's great to hear that you appreciated our modern showroom and the attentive staff. We're glad the vehicle was clean and tidy, and we appreciate your feedback regarding the wiper.

Thank you for your positive comments and recommendation!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Great servic happy with my purchase

Great servic happy with my purchase

June 17, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Jillian

We're so glad you're happy with your purchase and our service. Thank you for your positive feedback.

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Purchase was smooth and easy with no…

Purchase was smooth and easy with no pressure applied by staff.

June 24, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning

We are so glad your purchase was easy and pressure-free. Thank you for your kind words!

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

From start to finish everything was…

From start to finish everything was dealt with quick and all questions answered

June 24, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Natalie

Thank you for your review and we are glad that everything was dealt with quickly.

Thank You
Motorpoint Glasgow

Rated 5 out of 5 stars

The sales rep Josh was professional and…

The sales rep Josh was professional and very helpful with all the question's I had

June 21, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Stephen

We're glad to hear that Josh was professional and helpful. We will make sure this feedback is given to Josh.

Thank you
Motorpoint Glasgow

Rated 4 out of 5 stars

It was handled professionally from…

It was handled professionally from start to finish with the staff I had contact with being very helpful.

June 16, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning

We are so pleased our team provided professional and helpful service from start to finish.

We hope you are enjoying your new car !

Thank you
Motorpoint Glasgow

Rated 5 out of 5 stars

Friendly

Friendly, helpful and patient staff

June 17, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Pat

We are so glad to hear that everyone was friendly and helpful.

Thank You
Motorpoint Glasgow

Rated 5 out of 5 stars

Great staff and easy hassle free…

Great staff and easy hassle free experience. Car was priced very competitively.

June 21, 2026
Motorpoint - Glasgow logo

Reply from Motorpoint - Glasgow

Good Morning Alan

Thank you for our review for Motorpoint Glasgow, we're so glad you had a hassle-free experience with our team and found our pricing competitive.

Thank you
Motorpoint Glasgow

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look