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Motorpoint - Leeds Reviews 

72
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TrustScore 4.5 out of 5

4.6

5-6 Whitehall Place, LS12 1AA Leeds, GB

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See what reviewers are saying

Rated 5 out of 5 stars

From first contact the staff were great, friendly, informative, helpful and professional. But at no time did they push me l felt l was making my own decision. The financial agreement with my part exch... See more

Rated 3 out of 5 stars

Distinctly average experience. I’ve previously used the Castleford branch to sell my cars & have had an excellent experience with them. As the Leeds branch has recently opened & is closer, it made co... See more

Rated 5 out of 5 stars

Ive recently been to Motorpoint Leeds and part ex my car with the lovely Rania in Leeds Branch and WOW what a fantastic experience this was from start to finish. No sales pressure, no jargon or anythi... See more

Company replied

Rated 5 out of 5 stars

Simon Hudson from Motorpoint Leeds was fantastic. Took time to explain the process. At no point did I feel pressurised. was very attentive ensuring I only came away with the car I really wanted. to... See more

Company replied


Company details

  1. Car Dealer
  2. also in
  3. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 5-6 Whitehall Place, LS12 1AA, Leeds, United Kingdom

Promotion box for Motorpoint - Leeds

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.6

All reviews

(72)

6,194 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very heloful & friendly staff

Very heloful & friendly staff. The hand over person explained the process very clearly and took plenty of time to ensure that I was dealt with comoletely.

September 7, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Overall a good experience no pressure I…

Overall a good experience no pressure I was given the keys to the car and just left to have a look

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

No hassle from sales team

No hassle from sales team. Very helpful when help required. Easy transaction of business.

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

A very good experience

It was a pleasant and stress free experience. Elliot the salesman was very professional and very helpful and he made me feel at ease on my test drive

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Very friendly and knowledgable staff

Very friendly and knowledgable staff. Good selection of cars with transparent pricing. Quick part exchange valuation.

September 2, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Simon Hudson from Leeds Branch was…

Simon Hudson from Leeds Branch was great, he was calm, not pushy and made sure i left with a car i was happy about! excellent service

September 2, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 3 out of 5 stars

I was given incorrect information on…

I was given incorrect information on finance and fees for getting the car down to Leeds from Glasgow

September 1, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Hi,

Firstly thank you for taking the time to leave us a review, we really appreciate it.

I have taken a look into your recent order with us, I can see where the confusion has come from. There was no transportation fee charge showing on the order, however a payment for the full amount was applied to the order after we had already received a £199 deposit from yourself.

I can in fact see a refund of £199 showing as returned back to you on 01.09.26.

I hope this resolves any problems you were facing, if you need anything further please contact the store on 0113 537 8384 and our team will be happy to support you further.

Thank you again

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Helpful, friendly and efficient

Helpful, friendly and efficient sales executive who demonstrated patience. He handled the paperwork efficiently and explained the processes.

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Excellent all round service with Great…

Excellent all round service with Great Customer Service.
Purchasing my New Vehicle was very straightforward from Motorpoint with a Great Website and the Exceptional Team at Leeds.

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Very easy change over

Very easy change over
With the staff in Leeds
Who were polite and professional

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

great service from start to finish and…

great service from start to finish and treated with respect.

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Buying experience at Motorpoint in Leeds

No hassle or pressure by salesmen, car bought was very reasonably priced and part exchange was a fair price. Alex the salesman was a credit to your company, very polite & courteous and helped making it a good buying experience.

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

What a pleasurable experience…

What a pleasurable experience absolutely firsts class guys ,gave a good px for my car ,will definitely use again

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 4 out of 5 stars

Was very easy to deal with.

Was very easy to deal with.
Wasn't harassed when looking.
Helped every step of the way.
Was kept informed with everything.
Answered every question.

August 31, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Simon Hudson from Motorpoint Leeds was…

Simon Hudson from Motorpoint Leeds was fantastic. Took time to explain the process. At no point did I feel pressurised. was very attentive ensuring I only came away with the car I really wanted. took time to explain car features. Would highly recommend garage and Simon. thankyou. Rochelle Scott

August 31, 2026
Unprompted review
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Excellent sales service with…

Excellent sales service with knowledgeable staff. Great price given for exchange. They didn’t have the vehicle I wanted in store but ordered from another centre and it arrived really quickly. Would definitely return and recommend to family and friends

August 18, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Alex L is an ABSOLUTE Asset to Motorpoint Leeds and the company!

Saturday 22nd August.....I travelled up from London to meet my Dad who had travelled down from Durham to look at and test drive a Jaecoo 7 Luxury at Motorpoint Leeds.

My Dad arrived a little before me and when I arrived he was already in the showroom looking at the car in question, so I joined him and was making sure it is exactly what he wanted.

Alex L was our sales assistant, he prepped the car with trade plates ready for test drive and pulled it out the showroom ready for my Dad to have a go.

We took it out for a good half an hour and my Dad really enjoyed it and decided if the deal was right he would buy it.

We got back to the showroom and Alex seen to us, he went through with Dad the deal he had been offered with his car as part-exchange, He took all the history, photographed it, took it for a test drive, went and plugged it in and came back and said it was perfect (it would be as there's always been no expense spared when it comes to the maintenance of his cars with my Dad). When he came back he said yes, it's exactly what you've said it is and it's immaculate, if you're happy? My dad was.......so he went ahead and purchased the Jaecoo 7 there and then.

What an absolutely lovely, professional young guy Alex is...... courteous, friendly, attentive and helpful. This is how car sales staff should be, and he should be highly commended for this!

I am due to be changing my car in the near future (for a Jaecoo 7) and will be visiting Alex and Motorpoint Leeds to purchase!

August 22, 2026
Unprompted review
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

We are so pleased to hear about your positive experience with us and your dad! It's wonderful to know that our team provided such excellent service, making the car-buying process smooth and enjoyable. We truly appreciate your kind words and look forward to assisting you when you're ready to purchase your own vehicle.

Thank you
Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

After searching many dealerships for a…

After searching many dealerships for a specific car & colour, Motorpoint had multiple options albeit scattered nationally. Salesman Simon Hudson in Leeds was the man who steered us through the process, from test driving a similar car to selecting our vehicle, organising its transfer to Leeds & finally purchasing it. Well done Motorpoint & Simon for taking care of our needs in everyway within their fantastic facilities, thank you.

August 19, 2026
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

After searching many dealerships for a…

After searching many dealerships for a specific car & colour, Motorpoint had multiple options albeit scattered nationally. Salesman Simon Hudson in Leeds was the man who steered us through the process, from test driving a similar car to selecting our vehicle, organising its transfer to Leeds & finally purchasing it. Well done Motorpoint & Simon for taking care of our needs in everyway within their fantastic facilities, thank you.

August 16, 2026
Unprompted review
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

Rated 5 out of 5 stars

Excellent Customer Service

I have already left a favorable review for this company when looking for a vehicle. I have now collected the vehicle that Arif found at another branch after listening to me explain what type I was looking for. Was a little apprehensive, as I had only seen pictures online. Did not need to be; the vehicle was just as he explained. Could not fault the service from looking to collecting. Arif has lots of patience and understanding.

August 17, 2026
Unprompted review
Motorpoint - Leeds logo

Reply from Motorpoint - Leeds

Thank you for the positive review and purchasing your new vehicle from us, we look forward to seeing you again in the future.

Dan
General Manager
Motorpoint Leeds

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