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Motorpoint - Manchester Reviews 

309
TrustScore 4.5 out of 5

4.6

83 Ashton Old Road, M12 6LP Manchester, GB


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Rated 5 out of 5 stars

We chose Motorpoint Manchester to look for my car as my husband bought his car from another branch and was very impressed. We found exactly what I was looking for with the help of a friendly, helpfu... See more

Rated 5 out of 5 stars

I was a bit nervous going in and didn’t have the highest expectations, needing to part exchange my car etc, but I ended up having a really great experience with the team, especially Kaylum. He was so... See more

Company replied

Rated 5 out of 5 stars

Excellent service from Tee & Dina, nothing was too much trouble, all questions answered, courteous and polite all through the selling process. I would highly recommend that if selling your vehicle th... See more

Company replied

Rated 3 out of 5 stars

Staff were for the most part very helpful and always very pleasant, but ultimately I was sold a car that had faults and had to be rejected. Special mention for mechanic Reece tried his best to sort i... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 83 Ashton Old Road, M12 6LP, Manchester, United Kingdom

  • 0161 516 2088
Promotion box for Motorpoint - Manchester

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.6

Excellent

TrustScore 4.5 out of 5

309 reviews

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4.6

All reviews

(309)

6,066 reviews in the last 12 months

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Rated 5 out of 5 stars

I have bought quite a few cars from…

I have bought quite a few cars from Motorpoint (by changing my mind on some) & have always been treated lovely by the staff. They are always there to help you & I do not feel I was being pushed into buying a car. They understood my needs & what I like/looking for. I will always go to Motorpoint to purchase my car.
All staff & manager Ryan are so lovely & polite. It is a pleasure to have in a good team.
Thank you.

November 30, 2024
Rated 5 out of 5 stars

My experiences have been excellent

My experiences have been excellent. It helps that I've respected, listened to and treated like a valued customer.

I've bought my last 3 cars from Motor point which is a testament in itself. It's also helpful that the cars have all been high quality.

December 4, 2024
Rated 5 out of 5 stars

No complaints

No complaints, we’ve got a great car at a good price and a good trade in on the old one. The staff were polite and not in the least bit pushy. I see no reason why we won’t come back to you when we’re ready to make another purchase.

October 15, 2024
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Reply from Motorpoint - Manchester

That’s wonderful to hear! It sounds like you had a positive experience overall. Getting a great car at a good price and a fair trade-in value is always a win. It’s also great to know that the staff were polite and not pushy. Your feedback will surely be encouraging for them. Looking forward to hearing about your next purchase when the time comes! 🚗😊

Rated 5 out of 5 stars

Very helpful

Very helpful, listening to your requirements carefully and making sure that you had a varied choice of vehicles to choose from. Gave all necessary help with the insurance and tax and further queries which required attention. I would highly recommend you pay them a visit ,they made what can be a very stressful experience a very positive one and l am very happy with my new car.

October 11, 2024
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Reply from Motorpoint - Manchester

Thank you for your wonderful feedback! We’re delighted to hear that our team was very helpful and attentive to your requirements. It’s great to know that you appreciated the variety of vehicles we offered and the assistance with insurance, tax, and any further queries. Providing comprehensive support is our priority, and we’re glad it made your experience a positive one. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

No pushy sales men

October 11, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you so much for your kind words! We’re pleased to hear that you had a positive experience with us. Our team prides itself on providing a professional and respectful service without any pushy sales tactics. It’s great to know that this approach made your experience smooth and enjoyable. We look forward to serving you again in the future!”

Rated 5 out of 5 stars

Great service

My experience with the sales team was brilliant, very helpful and excellent customer service.

October 13, 2024
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Reply from Motorpoint - Manchester

Thank you for sharing your positive experience! We’re pleased to hear that our sales team provided brilliant service and were very helpful. Your kind words about our customer service mean a lot to us. We look forward to assisting you again in the future! 😊🚗

Rated 5 out of 5 stars

Made to feel welcome without a hard…

Made to feel welcome without a hard sell, Timmy was excellent and made it all simple without pressure, answered all my questions and was very knowledgeable about the car I was after. I actually felt I was welcome weather I bought or not. Cam the manager introduced himself l, nice guy

October 1, 2024
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Reply from Motorpoint - Manchester

Thank you so much for your kind words! We’re pleased to hear that Timmy made you feel welcome and provided all the information you needed without any pressure. It’s wonderful to know that you felt comfortable and valued. We’re also glad that Kamran could introduce himself and make a positive impression. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Very professional friendly service from…

Very professional friendly service from everyone involved

October 5, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you so much for your wonderful review! We’re thrilled to hear that you had an amazing experience at Motorpoint Manchester. Our team works hard to make the car-buying process as smooth and enjoyable as possible, and it’s great to know we hit the mark for you. Your recommendation means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

A good deal on your purchase

A good deal on new car and part exchange

September 29, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you for your positive feedback! We’re glad to hear you got a good deal on your new car and part exchange at Motorpoint Manchester. It’s great to know that our team could assist you effectively. We strive to provide competitive prices and a seamless experience for our customers. We look forward to serving you again in the future!

Rated 4 out of 5 stars

Happy buyer

Seems a good car at a good price Arron was very helpful all the way through the process my only gripe was that I had to pay £150 to bring the car up to Manchester and it didn’t come off the price of the car fair enough if we didn’t want the car then I could justify paying the transfer fee

September 10, 2024
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Reply from Motorpoint - Manchester

Thank you for your feedback! We’re glad to hear that you found a good car at a good price and that Arron was very helpful throughout the process. We appreciate your understanding regarding the transfer fee, although we regret any inconvenience it may have caused. Your insights are valuable to us as we strive to improve our services. Thank you for choosing Motorpoint, and we hope to assist you again in the future!

Rated 4 out of 5 stars

Very good

Very helpful pleasant staff

September 7, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you for your kind words! We’re delighted to hear that you found our staff to be very helpful and pleasant. Providing excellent customer service is our top priority, and your feedback means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars

Buying car

Polite and professional at all times

September 1, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you for taking the time to share your positive experience at Motorpoint Manchester. We are delighted to hear that you found our team to be polite and professional throughout your visit.
At Motorpoint, we strive to provide exceptional customer service and ensure that every customer feels valued and respected. Your kind words are a testament to the hard work and dedication of our staff. We look forward to welcoming you back in the future and assisting you with any of your automotive needs.

Rated 4 out of 5 stars

I’ve bought a few cars over the years…

I’ve bought a few cars over the years from Motorpoint and overall the quality of the cars have been good and competitively priced. Be aware though that when I bought I requested a part ex on line which gave a range of 17950 to 18850 and explained what extra criteria you need to meet to get the higher valuation. (2 keys! Full service history etc) My car met all these which the sales manager agreed but still they only offered 18150 because the said this was not a car they wanted at the moment. Misleading. Finally I do wish they would include the admin charge in the price of the vehicle. Whilst it is clear on the website I would rather see an all in price rather than a headline price plus admin. This is a recent change and note that the charge has increased from 149 to 199. All said though happy with the purchase and would use again

August 25, 2024
Rated 5 out of 5 stars

Very good experience

Very good experience. The salesperson Fred was very helpful and knowledgeable about the car I was buying.
The fuel gauge was on red but they always put £20 of fuel in, as I had a long journey home I asked if they could put more in and I would pay the difference but they filled the tank without charging me.
Very good customer service

August 23, 2024

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