Motorpoint - Newport Reviews 

Had a great buying experience with Motorpoint! Found the exact car I wanted online, paid a deposit and had a viewing. Numerous phone calls throughout to keep me in the loop. Was given keys to look around and no pressure from anyone. Car is immaculate!

A very smooth and simple process from start to finish. From the first contact made to the final hand over of the keys to the new car, every step was explained and no pressure applied. We would definitely buy again from Motorpoint.

Just bought my new car from Edwin Ricci at Newport. He was really helpful and gave great advice. It’s my 3rd car bought from Motorpoint and you get a great car at an excellent price.
Thanks again.

Sales people were great, price ok, when we went to collect the car we were told it had been valeted and ready to go, when we looked at it the foot pedals were full of mud along with the foot well, and the previous owner must have had a rear dashcam, as the trunking where the cable had been was open and had to be put back. There was no hassle and all was corrected before we left.

Very helpful, and understanding when I had forgotten my log book and then left my house keys in the new car while I went to get them! The joys of getting older !!

I have been a long time Motorpoint customer, having bought my first car from them in 2001, and had over a dozen cars since. Despite this my last two purchases have rocked my confidence in Motorpoint. Firstly I purchased a Hyundai i10 a few months back for my daughter. The car was ok, but it was the end of the month and handover at the Newport branch felt rushed. There was TMP warning light on the dash and I was told it would clear after driving. It did not and I was faced with having to sort a repair myself and claim back the cost from Motorpoint. To be fair to Motorpoint they did pay quickly. A few weeks back I went to Motorpoint Newport again to collect a Ford Puma for my wife a week earlier. Straight away I realised there was a problem as the car was not ready. I was told “it was still being prepped” but after waiting for over 40 mins it was apparent there was an after market immobiliser fitted that I was not told of and they were have trouble moving the vehicle. I finally inspected the car, the engine bay was covered in sand and it looked terrible. The engine also had a loud tapping noise from startup. I had no choice but to reject the car and return home empty handed. A massive disappointment. After discussion with my wife we decided we no longer wanted the car and asked for a refund. To Motorpoint’s credit this was sorted quickly. Will I return to Motorpoint in the future for a vehicle? I’m really not sure.

Great choice,great purchase options, great customer service from Edwin.

Very helpful staff (Rhys) . Didn't see the car that I had intended to test drive ( it was in Widnes 🫣) Came away with a beautiful car however . The 'form filling ' appears to have been simplified , which is great. This will be my 3rd car from Motorpoint .

Great salesman, sensible negotiation.

I literally found the car on their website on Thursday ..viewed it on the following Monday..was very pleased with it. Everything was sorted within a couple of hours and I was driving it home the same day. 😊

I recently bought a car online from Motorpoint, and the entire process was very smooth and easy to follow, including the part exchange. The car was transferred to my nearest showroom for collection as planned, with no delays.

The collection itself was quick and straightforward, and the staff were professional and courteous throughout. Overall, it was a great experience that I would definitely recommend.

Sales man spent time with us to explain things ran throw the paperwork with us great

Sam was excellent at explaining our options. He was also very friendly.

Very helpful at the Newport branch easy to go through the process of purchasing the vehicle Jon was very helpful and polite

The service you get is excellent.
The staff are courteous and knowledgeable. There is no pressure selling, what you see is what you get. Go there with an open mind and you won't be disappointed.
Big call out Lauren in the Newport branch....she is a gem.
I had a bit of a mix up with transfer costs that couldn't be sorted on the day of purchase, but I am sure it will be in the next few days.

Had a great experience and Karl was excellent at the Newport branch! They went above and beyond for me!

This is my third car from motorpoint & as always great service & very helpful staff.
Lauren was great explained each step of paperwork clearly.
As always a great car. Highly recommend motorpoint to family & friends.

Helpful staff...
A special thanks to Edwin & Lauren
Who were both knowledgeable & efficient !

Jack Pope was friendly, helpful and didnt rush me to buy the car, it was an overall good experience.

The salesperson Marc Williams was very helpful and found me a car that suited my needs and gave me a very good valuation on my part exchange.