Motor Trust UK (Preston) Reviews 233

TrustScore 4 out of 5

3.8

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Rated 2 out of 5 stars

I made enquiries the day before I set off about what looked like an exceptional VW Polo. The car looked perfect in the pictures, but the reality was in stark contrast. The car was rusty and had signi... See more

Rated 5 out of 5 stars

Well worth the two trips to Lancaster from London. Great service - We went to look at an X6 and ended up buying and Range Rover as well ! No pushy sales patter - All paper work sorted for us and... See more

Rated 5 out of 5 stars

I've bought 4 cars through Motor trust over the past decade and always had great experiences. James is tremendous at being transparent, honest, clear and timely with his communication. I can't say eno... See more

Company details

  1. Used Car Dealer

Written by the company

Cars you can TRUST from Motor Trust UK. Drive away with total peace of mind. All retail cars AA inspected.


Contact info

3.8

Great

TrustScore 4 out of 5

233 reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Just bought a Mitsubishi L200 from…

Just bought a Mitsubishi L200 from Motor trust, and this has been the best purchase. The employees were very calm, explaining all the details and all my specifications. The financing was easy, and there was never any rush to make a decision. The whole process was pleasant and the car itself was stunning. would recommend it.

September 17, 2024
Rated 5 out of 5 stars

I acquired a Mercedes Benz Glc from…

I acquired a Mercedes Benz Glc from Motor trust which was quite an experience! The showroom was tidy, contemporary and inviting. The sales staff seemed very welcoming and professional, providing all the information needed at right time without compelling one to make a decision. I also didn't have any issues with financing as well. I am absolutely happy and I bet each person who walks into Motor trust will feel the same.

September 18, 2024
Rated 5 out of 5 stars

Ben was amazing !

Ben was amazing !! Made buying a car in a hurry very easy…. Explained everything in detail…. Highly recommend motor trust!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Was helped by Tom

Was helped by Tom . He has an excellent knowledge on motor vehicles. His patience and expertise was greatly appreciated.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service experience.

It's always a pleasure to visit and purchase on Motor trust. It's not just about the vehicles but their knowledge and customer service is 5 stars! Special thanks to James, always helps me out with trade-in, purchases and always answers all my questions. Motor trust is my go to online and in-person car dealership.

September 15, 2024
Rated 5 out of 5 stars

Exceptional service and friendly staff- Highly recommend.

Staff are super professional, patient and well knowledgeable about the vehicles they sell. You can feel their passion. Especially Andy and your colleague as well. Thanks again man! My brother is extremely happy and we highly recommend motor trust, especially if you get the chance to work with Andy!

September 5, 2024
Rated 5 out of 5 stars

Great car purchase from this amazing…

Great car purchase from this amazing garage. Ben made the car buying process super easy, from start to end. He offered a good deal on my car to allow me to buy a bigger newer car. Smooth, hassle free transaction. I’m delighted with my new car.

September 15, 2024
Unprompted review
Rated 5 out of 5 stars

Top notch service and a smooth buying experience.

When i went there i was trying to find the car I wanted to get online, but they never had it in stock. One man whose name I didn't get gave me a discount on an alternative Nissan X-trail, customer service was 10/10. Highly recommend this place if you're looking for good customer service and good quality vehicles.

September 5, 2024
Rated 5 out of 5 stars

Motor trust is a wonderful car dealership.

They consistently sell high end vehicles. Coupled with a large selection of vehicles, they are my go-to dealership company. They are a company that cares so much about their vehicles and their after sales service is top-notch. A special thank you to Andy, who is always so quick to answer and assist!

September 3, 2024
Rated 5 out of 5 stars

Another great experience.

We have used Motor trust for the past few years. The quality of their vehicles is exceptional and continues to be the dealership of choice for both our business and personal cars. Their commitment to selling cars of such superior quality, coupled with their dedication sets them apart in the industry.
Thank you to Andy for the outstanding customer care.

September 5, 2024
Rated 5 out of 5 stars

My go to dealership for business vehicles.

I went to the showroom excited after reading the reviews here and I must say, the treatment was excellent. Very friendly staff, they carefully answer any questions you have. I definitely wish all places had staff like here. It's a brilliant company to buy vehicles from. All members of staff were extremely helpful and Always on hand to explain things at each stage of the process. Very happy with my car and I will definitely come back and purchase more vehicles here.

September 2, 2024

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