Mouldstop Reviews 

208
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Researched the Nuaire products and decided on the one that was best for us. We found the Mould-stop advert on E@@@ and contacted them on the Monday morning. The response was enthusiastic and extremely... See more

Company replied

Rated 5 out of 5 stars

Bought a Vectaire bathroom fan from these guys, cost £30 less than the next cheapest competitor. Arrived within the week. The product was exactly as described and fully working, well packaged wit... See more

Company replied

Rated 5 out of 5 stars

A brilliant service and company to deal with from start to finish. Replied quickly to emails and appointment booked quickly to look at the issue. Super helpful and honest assessment of house and the m... See more

Company replied

Rated 5 out of 5 stars

Wasn't sure if PIV would make any difference but within 24 hrs no condensation on Windows ,Air feels crisp and fresh. The whole house seams to warm up so much faster A great product and received g... See more

Company replied

Company details

  1. Construction Company

Written by the company

Mould-Stop.co.uk is a one stop shop for all your domestic ventilation needs. Mould-Stop.co.uk is an independent company based in Cornwall, UK. We pride ourselves on selling tried and tested, market leading products, having superb customer service and excellent product knowledge. Our technical team are experts in ventilation and fully bpec qualified, so do drop us an email or call for advice. To contact the Mould-Stop.co.uk team, please email info@mould-stop.co.uk or call us on 01326 727101


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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4.9

All reviews

(208)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product and fast delivery

Great product and fast delivery. Will order again from this website!

February 7, 2021
Mouldstop logo

Reply from Mouldstop

Hi Sylvie,

Thank for the 5 stars and positive words!

Kind regards,

Leanne

Rated 5 out of 5 stars

Excellent prompt service/ delivery

Excellent prompt service/ delivery
Very competetive pricing
Great job

February 3, 2021
Mouldstop logo

Reply from Mouldstop

Good afternoon Mr Hughes,
Thank you for the five stars and positive words.
We're pleased that you were happy with everything!
Kind regards,
Simon

Rated 5 out of 5 stars

Great supplier

Great supplier, advice is free!

January 22, 2021
Mouldstop logo

Reply from Mouldstop

Hi Alexander,

Thank you for the 5 stars and positive words.

Kind regards,

Simon

Rated 5 out of 5 stars

Good price, good company

Good price, speedy delivery, job done.

January 17, 2021
Mouldstop logo

Reply from Mouldstop

Good afternoon Leslie,
Thank you for the five star review.
Kind regards,
Simon

Rated 5 out of 5 stars

Ordered new filters for my drimaster I…

Ordered new filters for my drimaster I purchased from them a number of years ago ,they were very helpful nothing was a issue when ordering, arrived in a couple of days to guernsey, would definitely use them again
Thanks mould stop
Wayne

January 16, 2021
Mouldstop logo

Reply from Mouldstop

Good afternoon Wayne,
Thank you for the five star review and for the kind words.
Kind regards,
Simon

Rated 5 out of 5 stars

Efficient and great value service.

I found MOULDSTOP following a websearch, as I needed some new filters for my Nu-Air. The price was the cheapest that I could find online, and I was really pleased when the filters arrived safely next day by courier.
I am really pleased with the service provided.
Thanks.

January 10, 2021
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Reply from Mouldstop

Good afternoon,
Thank you for your 5 star review and your comments.
We're pleased that you're pleased!
Best regards,
Alan

Rated 1 out of 5 stars

Order 2 filters by mistake and didn't…

Order 2 filters by mistake and didn't let me cancel the order.

November 24, 2020
Mouldstop logo

Reply from Mouldstop

Hi Victor,
We're a bit confused here as we haven't got any emails from you asking to cancel?
We can also see they were delivered on the 10th on November at 14:41.
If you spoke to someone in the office could you please let us know as no one can remember anyone asking to cancel a website order for filters.
Kind regards,
Simon

Rated 5 out of 5 stars

Great price and fast dispatch

Great price and fast dispatch - highly recommended!

October 22, 2020
Mouldstop logo

Reply from Mouldstop

Hi Mike,

Thank you for the 5 star review and we're glad you were happy.

Kind regards,

Leanne

Rated 3 out of 5 stars

Happy with the product I had ordered as…

Happy with the product I had ordered as suitably packaged, arrived undamaged and priced same as everyone else (think manufacturer fix the price). However, took the whole week to arrive, when the majority of competitors were offering next day delivery.

October 17, 2020
Mouldstop logo

Reply from Mouldstop

Hi Rob,
Thank you for your review. We ship from wherever has the stock, be if from our warehouse or the manufacturer. In your case it was shipped from our warehouse as the manufacturer had no stock available so no one would have been able to offer next day despite advertising it!
Kind regards,
Simon

Rated 5 out of 5 stars

Super service

Super service, there was a slight problem with their courier, but no trouble at all with Mould Stop right on it and replacement items sent right away. Would happily recommend

October 16, 2020
Mouldstop logo

Reply from Mouldstop

Hi Mark,
Thank you for your review and I'm happy you were pleased with the service.
Kind regards,
Simon

Rated 5 out of 5 stars

found the service and advice great from…

found the service and advice great from mouldstop. the fan they recommended has now been installed and doing an amazing job. really pleased with it. was really impressed . definately recommend them .

September 18, 2020
Unprompted review
Mouldstop logo

Reply from Mouldstop

Hi Sally,
Thank you for your 5 star review and your kind words.
We do try!
Kind regards,
Simon

Rated 5 out of 5 stars

Very well priced

Very well priced, quick delivery

July 28, 2020
Unprompted review
Mouldstop logo

Reply from Mouldstop

Hi BA,

Thank you for your positive review!

Kind regards,

Simon

Rated 5 out of 5 stars

Quick delivery

Quick delivery, no problems

June 30, 2020
Unprompted review
Mouldstop logo

Reply from Mouldstop

Afternoon Mr Tomlinson,

Thanks for the 5 stars!

Kind regards,

Leanne

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