As one of many which ran into financial issues when Covid-19 struck my family in late 2020 into all of 2021 , Mountain Summit Financial came out the hero for me & my family . It did cost me extra to p... See more
Company replied
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See what reviewers are saying
I had a very good experience today while applying for my loan. The lady on the phone was very helpful and polite and my I add patient with me the whole time. I'm very sorry and apologize for not remem... See more
Company replied
I never have any issues borrowing from this company. The application process is easy and it let's me know right away if I am approved or not and fund my account the same day. It's up to you how ea... See more
Company replied
I honestly did not think it was going to be possible to receive this loan. Literally filled out the information and within minutes the funds were in my account! I am extremely thankful!
Company replied
Company details
Information provided by various external sources
Habematelol Pomo of Upper Lake, California, owns Mountain Summit Financial. The Habematolel Pomo is a federally recognized tribal group in the United States. Ancestral Pomo people have occupied parts of central and Northern California for as long as history has been recorded. Those who have remained or returned to the aboriginal tribal lands seek to conserve the land, educate their children, preserve the Pomo culture and provide economic stability to the community and people. Not only does Mountain Summit Financial provide online loans to consumers, but it offers the tribe the ability to create financial independence for their people.
Contact info
635 East Hwy 20, F, 95485, Upper Lake, United States
- 844-225-6954
- voc@MountainSummitFinancial.com
- mountainsummitfinancial.com
4.7
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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charges horrific amounts…
This company charges horrific amounts on top of what loan you ask for. I got a loan for 700 dollars and ended up paying them back 2300 dollars and I paid it back with in 10 days the full amount of 2346.00 dollars and then I guess there was a class action lawsuit I was against them in and I guess I can not get a loan threw them or there bank connections.
August 22, 2023
Unprompted review
They are being sued across multiple…
They are being sued across multiple states for loan sharking, under the guise and exploitation of native American citizens. Its absolutely disgusting.
July 11, 2022
Unprompted review
Reply from Mountain Summit Financial
Hi, James! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Stressed and regretful
I am on my second or third loan from Mountain Summit. They have always been great to work with.. In the past I had no issues and when I call, they are always friendly. This time, however, I am very stressed and upset. I am only supposed to have 3 more payments due, but apparently my first payment took out a day early (12/23 instead of 12/24, which my bank was open so I don't understand why?) and the payment was returned. I haven't missed a single payment since. Instead of adding on another payment at the end or doubling the last payment, I was told ALL of my payments have been pretty much going to interest. I have been getting charged interest daily on a missed payment from December and now owe over $1000 in fees! I checked my phone records and e-mails and only received one e-mail saying the payment was missed. I remember I called and spoke with someone who acted like the missed payment was no big deal, as long as the next one came out it should be fine. This is absolutely NOT fine. I called and asked if anything can be done, if they can work with me or if I could just make an extra payment to cover that first mix up and was told no, I would have to call back to make arrangements. I used to recommend this company to others in hard times but now? I regret it. I'm in a worse spot now than when I started this recent loan.
August 16, 2022
Unprompted review
Reply from Mountain Summit Financial
Hi, Mallory! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. Unfortunately, we are unable to locate an account with the name provided, so please call us at 844-225-6954 or email VOC@mountainsummitfinancial.com with your contact information. Thank you!
Update: Hi, Mallory! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
I missed a payment which yes my fault…
I missed a payment which yes my fault but then I paid it the same month and they charged me twice for it did not get it back
May 27, 2022
Reply from Mountain Summit Financial
Hi, Brenda! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Brenda! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
High rates
High rates. Also do not want to settle debt if they can get more interest off of you
May 19, 2022
Reply from Mountain Summit Financial
Hi, Dondrea! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Dondrea! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
It was quick and easy but the principle…
It was quick and easy but the principle is extremely high, this is highway robbery.
I took out a loan for $700.00 and have to pay back $2,047.99 that is just to much but I really needed the fund at the time but after everything paid off this will be my last time using this company if the interest was lower it would be perfect. I would’ve have been okay with paying back $1,047.00. Next time I will take the time to find a better interest option.
May 6, 2022
Reply from Mountain Summit Financial
Hi, Theresa! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Theresa! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
Reply from Mountain Summit Financial
Hi, Lisette! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Try them, they work with you.
If think they really work with you and assist you in a very timely fashion.
March 29, 2022
Reply from Mountain Summit Financial
Hi, April! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Interest is entirely too high
Interest is entirely too high
UPDATE: Today 04/01/22 I spoke with Shelby and she gave me a few options to help move the process along without the interest being drug out much longer. Thank you Shelby for your A+ assistance with my concerns.
March 25, 2022
Reply from Mountain Summit Financial
Hi, Eric! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Hi, Eric! Thank you for taking the time to speak with us! We hope that we were able to provide you with the 5-Star service you deserve and resolve your concern to your complete satisfaction. If there is anything else we can do, please reach out to us again at VOC@mountainsummitfinancial.com or 844-225-6954. Thank you!
Needed some some cash quick
Needed some some cash quick. This the place to B
March 24, 2022
Unprompted review
Reply from Mountain Summit Financial
Hi, Marcus! We would like to hear more about this situation involving Mountain Summit Financial and discuss it with you further. Please reach out to us at VOC@mountainsummitfinanial.com with your contact information, and we will be in touch. Thank you!
They have a wonderful and easy process
They have a wonderful and easy process. I will use them again
March 21, 2022
Reply from Mountain Summit Financial
Hi, Tanisha! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
You all are fast and dependable
You all are fast and dependable. When we need to borrow money, that is what is needed. Thank you for this!
Chiquita Curry
March 21, 2022
Reply from Mountain Summit Financial
Hi, Chiquita! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
The refinance was quick and easy to do
The refinance was quick and easy to do.
This refinance came right on time when I needed it most.
Thanks again.
March 21, 2022
Reply from Mountain Summit Financial
Hi, Felicia! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Very easy to work with!
March 21, 2022
Reply from Mountain Summit Financial
Hi, Natalie! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
So easy and convenient!!
March 20, 2022
Reply from Mountain Summit Financial
Hi, Deborah! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
Thanks for the great service
March 19, 2022
Reply from Mountain Summit Financial
Hi, Dane! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
I am very disappointed on the customer…
I am very disappointed on the customer service I received.... I gave this business a low rating before and I thought this would happen but it has happened.
March 19, 2022
Reply from Mountain Summit Financial
Hi, Janice! We are sorry to hear that you received less than the 5-Star service Mountain Summit Financial is known for. We would like the chance to hear more about this situation and rectify it for you. We will be reaching out to you soon, but if you would like to talk to someone immediately, please call us at 844-225-6954. Thank you!
Update: Hi, Janice! We have tried to reach out to you to help resolve this matter. If you require further assistance, please contact our Customer Service at 855-819-6999.
Excellent professional service & get your cash in a flash!
Excellent professional service, fast and easy process no hassle straight to the point. Get your cash in a flash!
March 18, 2022
Reply from Mountain Summit Financial
Hi, Zues! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
I can’t say enough good things about…
I can’t say enough good things about Mountain Summit. They are always available regardless of when I reach out to them. Their app makes it easy to contact them day or night.
When my business needs cash I reach out to MSF and they are always happy to do business with me. I truly appreciate them. If I had one thing they could improve, it would be the interest rate. I wish the interest rates were lower but they are always available. I’m paying for that convenience. I always pay back my loan quickly so not really an issue: thanks again you guys are the best!!
March 18, 2022
Reply from Mountain Summit Financial
Hi, Andrew! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
The process was very easy and all…
The process was very easy and all questions I had were answered in full.
March 16, 2022
Reply from Mountain Summit Financial
Hi, LM! We are so glad to hear that you received the 5-Star service Mountain Summit Financial is known for. If you ever have comments, questions, or concerns about your service with Mountain Summit Financial, please feel free to reach out to us at VOC@mountainsummitfinancial.com. Thank you!
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