Mount Cars are reliable and professional. I had an early morning flight to the airport and I received a txt with the drivers name, car make, colour and registration 20 minutes before pick up time, and... See more
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Review summary
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I always use Mount Cars, 100% Reliable and a great service! the drivers are all polite and courteous and the booking system is bang up to date with driver tracking and announcements!
When I phone up they are always so helpful. I appreciate the messages sent to confirm the drivers registration number to. The drivers are always very helpful, and polite,and their timing is alway... See more
Booking taxi fair easy text when confirmed of car and driver text when taxi is on way good value better if loyalty card holder having discount is great
Company details
Written by the company
Our Chingford Mount office and phones are staffed 24/7 365 days a year. Having operated in the local area for over 40 years we know a thing or two about private car hire. With our state of the art IVR booking service you can rest assured you will be kept updated on your drivers progress as well as knowing who will be arriving to collect you as we text you the drivers details, photo and car details, our driver will arrive on time and get you where you need to be quickly and safely.
Contact info
1a Hall Lane, E4 8HH, London, United Kingdom
- 020 8524 1111
- bookings@mountcarschingford.com
- mountcars.com
4.7
Excellent
635 reviews
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Hasn’t replied to negative reviews
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The Services is not great people on the…
The Services is not great people on the phone is rude
September 4, 2025
Excellent service
It's so great to still have local cab offices, and not rely on Uber and Addlee. Great service from Mount Cars, and I will defo be using them for airport transfers from now on. Driver arrived on time and we arrived at LHR ahead of schedule. Perfect!
September 3, 2025
Car arrived on time
Car arrived on time. Crossed over the road to collect us. It was an extremely short journey so seemed a little expensive.
September 2, 2025
Always a great service
Driver arrived on time. Friendly and got us to our destination safely.
September 2, 2025
James Bond review
I will continue to use you but you need to dispatch the car a bit more earlier once ordered cause I just missed the train and make sure the payment link is working
September 5, 2025
Good experience …
Booking easy driver polite and pleasant got me to my destination despite traffic problems
September 4, 2025
Reliable cab firm
Prompt, efficient service. I find this cab company to be extremely reliable, with pleasant and polite drivers
September 3, 2025
Reliable service and great driver
September 2, 2025
Wow first class service polite drivers…
Wow first class service polite drivers who stay in contact all the time especially when picking you up from Airport (great reassurance when you come home from holiday) will definitely use again
August 13, 2025
always prompt
August 13, 2025
1st Class Service
Used Mount Cars a lot this year for various airport runs.
Absolutely excellent…… always on time, polite and friendly drivers, nice clean cars and the communication is 1st class
July 18, 2025
Unprompted review
Not 100% reliable.
Sorry Mount Cars - as a long time customer I have to write a negative review.
I booked a car to The Holly Hospital. It was essential I arrive on time but the car was over 15 mins late and I had to make alternative arrangements... 15+ mins may not seem a lot, but it is when you have an appt.
On contacting the office whilst waiting, I was told the car would be with me shortly and the app said it was on its way.... but nothing turned up.. It was so stressful especially when the car was booked in advance.
April 22, 2025
Unprompted review
Unreliable and Disorganized control
This taxi office is a complete mess—zero coordination, constant delays, and outright lies. They promise a car in “5-10 minutes,” but it never shows up on time, if at all. Calling for an update is useless; they just make excuses. If you actually need to be somewhere on time, avoid this service at all costs.
February 20, 2025
Unprompted review
Cancelled without warning
I booked via Minicabit app, for a 4 am transport to Tottenham Hale, where I had to take a bus to the Airport (4:30am). Everything was confirmed the night before, so I go to sleep, only to find out at 3:30 am that my ride got CANCELLED. No one called me, I simply got a text message saying sorry there aren’t enough drivers. Surely this is something you knew the evening before? I could have made alternative arrangements to reach the airport if I knew in advance? Thankfully kind Uber drivers still exist and I made my flight on time. If it were up to Mount Cars, I would’ve missed my flight entirely. Minicabit has never disappointed me before, so this is entirely Mount Cars fault
February 7, 2025
Unprompted review
From the booking call to the driver…
From the booking call to the driver arriving, everything runs smoothly. My elderly mum uses Mount Cars and they are fantastic with her. Thank you.
January 7, 2025
Very polite and friendly driver
Very polite and friendly driver. Comfortable driving experience.
January 7, 2025
The driver was very polite
The driver was very polite. The car was very clean and the ride was very comfortable
January 7, 2025
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