Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

What can I say about these guys,

What can I say about these guys,
I bought a bike from superbike factory in Bradford, I live in Surrey after being messed about by them for 5 days they gave me the number for move motorbikes.
I spoke to Andy he had received the order 30 mins before on the Thursday, by Thursday night he had picked it up and got it back to his storage, I got a text Friday night saying my bike would be delivered Saturday morning....
Absolutely fantastic service, helpful,professional, reliable and all round fantastic experience will not hesitate to use again and recommend these guys

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and attentive customer…

Professional and attentive customer service, sometimes it’s best to give them a call to find out when the delivery is expected if it’s been a few days without texts, however on the day they give you a heads up on time when they’re on there way. Bike arrived properly supported in the van and would definitely recommend and use again.

March 7, 2026
Unprompted review
Rated 4 out of 5 stars

BMW r1200rs

As always, it comes down to the staff. Andy arranged delivery last night by phone and kept me well informed by text today about ETA. Actual drop off and pick up was fab and he was a real gent. Hope his journey back was OK. Thanks again, Paul

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service, made sure my needs were met and went above and beyond, would highly recommend, thank you

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent all-round. Highly recommended

Excellent communication by both text and phone calls. I knew exactly when my bike was going to arrive and, in fact, it was early. Mike, the driver, was a perfect gent and we passed a good 10 minutes talking of our biking experiences. So, if you need a motorbike collected or moved, I have no hesitation in recommending these guys.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service.

Kept in the loop.
Told of delivery day 24 hours beforehand and then was given a rough time slot. Morning of delivery I had the driver text me with an exact time.
No issues what’s so ever, easy, from driver to the guys in the office I can’t complain at all.

February 27, 2026
Unprompted review

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