Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

An excellent experience

Messaging from the company was useful. The delivery driver kept me informed about when he would arrive, when he did arrive he was courteous and helpful.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

All good

Kept updated about arrival time.
Jason very helpful when delivering bike as able to answer some questions about it which was great.
5 star experience!!

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Top service..

Nice gentleman with great communication, efficiency and I am really happy with the service. Definitely recommend and will be using again.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely a great company

Absolutely a great company, would definitely recommend. Communication was great, pleasant & very friendly. Felt like my purchase was in very safe hands.
Thanks you guys.
Paul.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great service & really friendly driver

I had my motorbike delivered yesterday and the service was excellent from start to finish. The delivery driver was really friendly, kept me updated on his ETA, and clearly has a genuine love for bikes. He was just as excited as I was and you could tell he truly enjoys his job. A really nice guy and a great experience overall — I’d definitely recommend!

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service, and helpful team

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would definitely recommend Move Motorcycles if you need a bike collected or delivered. Five stars from me.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Top Notch

I could waffle on but Andy was nice guy on the phone & Phil called me about his schedule & when would suit me for delivery. He then text messaged the night before to give me a delivery time within the hour. Can’t ask for better.
Phil was spot on driver. He offloaded bike straight into my garage. 👍

February 13, 2026
Unprompted review
Rated 5 out of 5 stars

Wow, what a service.

Wow, what a service,
I bought the motorcycle on Tuesday afternoon around 16:30hrs.
The bike arrived just before 13:00hrs the next day. In perfect condition to my garage.
A service unparalleled.
Quality outfit that deserves the highest commendation.
Thoroughly recommended.

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant Service

Great communication, well informed, punctual, and texts to keep you up to date.
I had Mike deliver my bike, and he was brilliant.
Great service

February 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth process

More than smooth process . Kept me informed from the point of collection to delivery . Driver nice relaxed man. Delivered in a specialist enclosed vehicle. Definitely use again with confidence .
Thank you.

February 10, 2026
Unprompted review

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