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Rated 1 out of 5 stars

we wanted to update our new address, my wife decided not to proceed with them after realising it would cost £16.50, she phoned the council instead costing us nothing, how ever this company still took... See more

Rated 5 out of 5 stars

Overall experience very good website was easy to use when moving house it’s always a struggle so I’m kind of glad cos like this faster every time I try and contact one of my companies their phone... See more

Rated 5 out of 5 stars

Just what I needed saved me a lot of time as it usually takes me two or three weeks to update everyone after moving got stuck on one section but only took a few minutes to resolve the issue by chat... See more

Rated 5 out of 5 stars

Could not fault the service provided it has made my life easier i have updated TV Licence, Gas/Elec, Virgin Media and few others with not a single annoying phone call, would highly recommend that ev... See more

Company details

  1. Software Company
  2. also in
  3. e-Commerce Solution Provider

Information provided by various external sources

We offer a new simple way to inform all of your suppliers of a change of address, simply fill in 1 form online with your details and select the suppliers you wish to update, the whole process takes about 5 minutes, get started today.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

243 reviews

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2.6

All reviews

(243)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Absolute scam

Absolute scam! Can’t believe i was fooled into buying a new tv license from this company when I’m usually on the ball with fake companies. Charged me £16.50 promising my new licence wouldn’t be emailed to me within 48 hours however I received nothing. It was only then I thought to check reviews and realised I’d been scammed. This company is disgraceful.

April 4, 2022
Unprompted review
Rated 5 out of 5 stars

Comparing the fee charged to the amount…

Comparing the fee charged to the amount of time I’ve actually saved from calling everybody and trying to log into websites and remember passwords I think this service is well worth the fee will use again in future thanks

March 22, 2022
Unprompted review
Rated 1 out of 5 stars

Complete scam charged paid 16.50 to…

Complete scam charged paid 16.50 to change details on my Mums TVLicence as I thought that’s what I had to do as looked legitimate! Needless to say they have not changed anything and no refund as promised re paid! Shocking bunch of cowboys

March 21, 2022
Unprompted review
Rated 4 out of 5 stars

Team was helpful via live chat as got a…

Team was helpful via live chat as got a bit stuck adding all my information

However great service overall and has stoppede needing to make tons if phone calls, which i never like to do when moving, many thanks

March 13, 2022
Unprompted review
Rated 1 out of 5 stars

Diabolical that they are allowed to exist

Absolutely disgusting that they are still allowed to operate. My elderly father found them on the top of the search list when trying to change his TV licence address and of course not really understanding what he was doing ended up paying the £16.50 for nothing. He's going to try to get a refund via the credit card but shocking that they can get away with it.

March 3, 2022
Unprompted review
Rated 1 out of 5 stars

Scammers

Disgusting that these scammers are allowed to operate the way they do.
I have yet to receive a response from them.
I thought that I was dealing with the TV Licence website, changing my address, only to realise when I received the email, that it wasn't.

March 2, 2022
Unprompted review
Rated 1 out of 5 stars

Make sure that you claim a refund within 7 days

Make sure that you claim a refund within 7 days (see 3.2 in terms and conditions). I have just done that and have been promised a refund in 5-7 working days. Will let you know if that happens. I share the disgust of others' responses.
Hmmm... two weeks later, no sign of any refund and no reply to reminder email

February 24, 2022
Unprompted review
Rated 1 out of 5 stars

Unfortunately these are still operating…

Unfortunately these are still operating and are still the first thing you see when renewing a tv licence very concerned as I was renewing for my disabled sister they have her money and her bank details and have kept both , should the police and phishing authorities not be closing them down, enough people scammed already

February 16, 2022
Unprompted review
Rated 1 out of 5 stars

Don't use - scam!

Like many others got caught out as they are top of the Google search when changing TV Licence address. Didn't notice until I had parted with £16.50. Have applied to Paypal for a refund, don't hold out much hope as the scum who run this company will argue it is legitimate.

February 12, 2022
Unprompted review
Rated 1 out of 5 stars

Scamming people by charging £16.50 to…

Scamming people by charging £16.50 to change TV licence license address and addresses for other utilities you may need to notify when you can easily contact the company you want to update, take a few moments to give the information to them and be charged nothing at all. The fact they are at the top of the Google search does not mean they are a good or fair service, it just means they are paying for that ad space. Do not use this service at all as its its the equivalent of selling water to the ocean.

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

This is a con

This is a con. They managed to get to the top of Google search. The service offered is free of you want to change address for any business that you use. Don't be taken in by them.

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

I was looking for something else when…

I was looking for something else when the Sponsored Advert appeared on Google... It caught my curiosity!

Upon opening the website and looking further - I could not in any good faith recommend this company! I would NEVER use their services... Not with other options available!

My Concerns were raised when I saw that one of the many things they will help you move happened to be COUNCIL TAX - Unless you are moving Country or District, This would be TOTALLY UNNECESSARY.

I have moved numerous times in my life, Including across the country into another District... And on each and every occasion - Upon informing my local council that I would no longer be residing in a property they are liable for - The first information they ask for is the NEW ADDRESS!

So Moving your Council Tax is A COMPLETE AND UTTER FALICY! They DO NOT DO THIS AS THEY DO NOT NEED TO DO THIS! Your Local Council will ask you DIRECTLY for those details the moment you tell them you are going to be leaving!

MoveMy offer a legitimate Service - But at £16.50 then a further £3 for any other accounts you may need to add such as Utilities, Broadband, Etc... Their Prices are BEYOND BELIEF!

There are other Services that provide the same for a SINGLE COST FLAT RATE FEE - And they check with Credit Reference Agencies to ensure they find ALL APPRORIATE ACCOUNTS that will need to have Address Details changed.

If you really do not want to search for the other companies, You can also speak to Citizens Advice - Who will help you do this for all your bills and Creditors FOR FREE, Contact your Local Social Services Department who will also help you - FOR FREE, Or last but not least The Department of Work and Pensions who again will help you - FOR FREE!

Still too much hassle? MoneySavingExpert - The Website originally founded by Martin Lewis also offers step by Step instructions, Template Letters you can print off and send directly to whoever you need to, and even a list of the essential services you MUST Contact when moving home... and it is once again ALL FREE!

NEVER Pay over the odds for a Service you can get FOR FREE!!!

February 10, 2022
Unprompted review
Rated 1 out of 5 stars

Awaiting refund

I used this company without reading the reviews. I am usually very careful where potential scams are concerned but their name was the first that appeared when I wanted to change my address on my TV Licence. Having read the reviews I have requested a refund and await the results,

February 8, 2022
Unprompted review
Rated 1 out of 5 stars

Con men

Don't use it. Con. Hosted by fasthost.co.uk. complain to them for hosting a scammer website. Movemy director details on companies House.

January 7, 2022
Unprompted review

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