MoverJet Logistics Reviews 2,107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and excellent communication throughout the entire process. Many people highlight the exceptional service, noting the efficiency of transportation, timely deliveries, and the care taken with their vehicles. Consumers also appreciate the reasonable pricing and the personal touch provided by the team. However, some customers reported issues with pricing, mentioning instances where the initial quote changed. A few reviewers also experienced delays and felt that communication regarding these delays could have been better. Additionally, some people were dissatisfied with the company's communication practices, citing a lack of clarity and too many individuals involved in the shipping process.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, attentiveness, and... See more

Service

Consumers find service to be positive. Many reviewers praise the professionalism, attentiveness, and... See more

Delivery service

Customers consistently note positive experiences with delivery services. Many reviewers praise the safe and... See more

Price

Reviewers mention positive feedback about price. Many customers found the pricing competitive and reasonable,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The transfer was seamless from start to finish. We made a last minute decision to have our car transported from Massachusetts to Florida. We connected with Ines Josef at Moverjet and within 24 hours o... See more

Rated 5 out of 5 stars

Timing was exceptional, didn’t think I was going to receive the vehicle on time, it was unbelievable, thank you. Not only the timing, everything arrived intact as left the starting point and nothing... See more

Rated 5 out of 5 stars

Tyler with Moverjet, worked hard to make the transport of our golf cart possible. With the golf cart leaving a remove location, out of the way of most routes, and traveling to an equally out of the... See more

Rated 5 out of 5 stars

When I first contacted your company I appreciated the personable help and information I received from Liza. After booking your services it was so helpful to receive the continuing updates on acq... See more


Company details


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Seamless

The process of getting my car to SoCal to Northern California was seamless. Even though I did not have an exact date to ship, Liza Brooks was constantly checking in to see if I needed anything. She was able to answer any questions I had and was able to make the necessary updates when I needed to alter my plans. I will use them again if I ever have to move.

July 24, 2024
Unprompted review
Rated 5 out of 5 stars

Used moverjet to transport a 2025 Camry…

Used moverjet to transport a 2025 Camry from Alabama to Washington State. Original quote came in 500-600 cheaper than any other quote. Once it was as dispatch a counteroffer came in $200 higher. Which to me was perfectly fine. Still came in cheaper than any other quote I received. When counter offer came in it gave me a confirmed pick up date. Which they were happy to add to the new contract. Delivery happened 5 days later. Will from moverjet always got back to me when I had a question. The driver of transport had all his paperwork in order when I asked to check. Our car made it in the same condition it was given to transport. And since it was new I was very happy about that. I would absolutely recommend. If you need an exact pick up date because of timing I would suggest you pay the much high rates that are out there. You get a pickup window I believe it was 5 days. We were fexiable with ours and if you read the contract then you will fully understand that. Moving can be expensive so we were willing to save where we could.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

I recently had to move my son's boat…Ann Summers

I recently had to move my son's boat from California to O'ahu and Ann Summers was the one that returned my inquiry. In an industry of competing third partys trying to arrange shipments on either Matson or Pasha, as they are the only two real shippers, she was professional and courteous the entire process. She was in constant contact with me advising me what I needed to do and also provided me the best price I could find. Most of the other people failed to return calls, promised the moon and did not deliver. However, Ann kept her word and did what she promuised to do all along the way, I would highly recommend her to anyone having something difficult to ship to make the matter of little concern.

May 29, 2024
Unprompted review
Rated 1 out of 5 stars

Arranged months in advance but no driver

I arranged to have my car shipped months in advance. It was supposed to be picked up yesterday and now they are telling me I am their top priority, but still no driver. I am flying out NYC to retrieve the car tomorrow. This has become rather expensive and difficult relying on this company. Be careful. I deleted all the other carriers I contacted and I am now in lurch.

July 19, 2024
Unprompted review
Rated 5 out of 5 stars

Supportive and time well maintained

I was so much worried how to transport my suv from New Jersy to Michigan,after so many hassle I got moverjet and the man behind the phone Mr Wil was way much supportive. I got all the updates through mail and there was detailed instruction,quotation. About the carrier, they did outstanding job.I am just impressed,I will recommend anyone who want to transport their vehicle in future.

July 18, 2024
Unprompted review
Rated 5 out of 5 stars

Awesome experience with this moving…

Awesome experience with this moving company who transported my vehicle from FL to TN. Will recommend them to friends and family and look forward to using their services again in the future.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Everything went well

Everything went well
Driver was a mazing/professional.
Driver picked up the car on time and delivered it before time.
Will did a great job
Thank you very much

June 29, 2024
Unprompted review
Rated 5 out of 5 stars

Jane Waits provides Great service

I again had the pleasure of dealing with Jane Waits a few weeks ago when she handled the pickup and delivery of a pontoon boat for me from the auction house in Florida and delivery to Syracuse NY (Contract 4993239). As with my previous dealings with her I found her to be knowledgeable, professional and friendly. It was a pleasure dealing with Jane.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Would use again

Adam had a truck lined up in the time frame promised. Reasonable price. No problems at all. Would definitely use again.

June 24, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t be more pleased

I can’t be more pleased. I was surprised how quickly the move of the vehicle was arranged after contacting Jordan. It was picked up 2 days after ordering and delivered 3 days later. I wasn’t expecting that quick moving the vehicle from MN to AZ. The driver called the day before to advise a time of delivery and the delivery was even earlier than he said. I had used Moverjet previously and was impressed with that move also.

June 10, 2024
Unprompted review
Rated 4 out of 5 stars

A little over original bid, still good price.

They were not able to get a driver on the first quoted price but after adjusting the price they were able to pick up next day. Still 20 cheaper than renting a Uhaul car hauler without calculating gas and the hastle of hauling it myself. Driver drove it straight into the garage.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Services

Adam was great & I’d use him for transportation services again. From keeping me updated on any delays that had accrued due to the weather, to him offering to purchase me lunch. I almost felt as if we were family lol.

May 2, 2024
Unprompted review

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