Movers, Not Shakers! Reviews 386

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So I mostly use Trustpilot to name and shame evil behaviour from bad companies. Not the case today! Kudos to the Movers not Shakers team who did an outstanding job for my move in London from A to Z.... See more

Rated 5 out of 5 stars

Can not recommend these guys highly enough. Fantastic team moved us from a 2 bed flat in North London to South West London. They worked incredibly hard, got the job done quickly and where very poli... See more

Rated 5 out of 5 stars

Thanks to MNS for your expert care in moving our possessions from NY to SC including a second stop in MD. Your team worked hard, efficiently and professionally. They were all very courteous as well! T... See more

Rated 5 out of 5 stars

Alessandro and the whole team were terrific from our first communication to our last. With four movers, they handled everything with care and a quickness (no elevator in either apartment). I think the... See more

Company details

Information provided by various external sources

Movers, Not Shakers! has been helping people relocate into, out of, and around New York City since 2002. Our business has grown every single year. We love working for our clientele and, make no mistake, the primary driver of our growth is the word of mouth we enjoy as our customers pass our name along to their friends and family. We charge a flat fee because we understand in New York time itself has a value like nowhere else. If we finish a move ahead of schedule, we both win.


Contact info

4.9

Excellent

TrustScore 5 out of 5

386 reviews

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Rated 5 out of 5 stars

Made our move easy

We moved a small office of 7 people in midtown Manhattan. These guys made the process smooth - lined up all the insurance with buildings, even one building that was very picky. They packed up our computers and monitors and did a good job. Easy to work with and straightforward.

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience!

Such nice guys! We are terrible packers and absolutely hate moving and they really worked with us to make it a good experience. They had a really good attitude the whole time and I really think that made the whole experience great. Moving is stressful and they made it less so! Highly recommend them!

January 23, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

From the flexibility and the professionalism of the front office, to the promptness ans efficiency of the movers. MNS helped to minimize the stress that is often involved with moving. I would definitely use them again.

January 14, 2018
Unprompted review
Rated 5 out of 5 stars

Shout Out to Movers, Not Shakers

Movers, Not Shakers was recommended by a friend and now it's my time to do a shout out! Professional service from the get go, starting from the time the quote was created. The actual moving team was super fast and did such a great + careful job moving us into our 5th floor walk-up. Reasonable rates. Absolutely no hesitation in recommending Movers, Not Shakers!! I would use them again.

January 10, 2018
Unprompted review
Rated 1 out of 5 stars

Do not use, thoroughly unacceptable

I had a move of a few large furniture items to a storage facility scheduled for 1:30pm, and had taken off from work to do so. When movers not shakers finally showed up at 4:45, it had just started snowing, and my storage facility was due to close at 7pm. While they did technically get it all done in time, I was forced to drive an hour through a dangerous snowstorm and everything done quickly. I had assumed during and after the move I would have time to properly prepare my furniture items for long term storage and arrange things in an organized fashion within my storage space. Unfortunately, they arrived at the storage space with my stuff just past 6:30 with only enough time to pile stuff inside and get out.

When I saw what was coming (when they were still only 2 hours late) I asked to reschedule even though I had taken off from work, and they would not accommodate. I was not offered any compensation for the poor service or the waste of my time, or forcing me to drive through a snowstorm that I would have completely missed had they been on time. Thoroughly and completely unacceptable.

January 9, 2018
Unprompted review
Movers, Not Shakers! logo

Reply from Movers, Not Shakers!

Michael,
Thank you so much for your feedback. If you would like to contact me via email - you can reach me at Alessandro@moversnotshakers.com and I'll be happy to speak with you. Thanks again for your feedback, which will help us improve going forward.
-Alessandro, Director of Communications

Rated 5 out of 5 stars

Excellent

Excellent! Everyone who came to our 5 story walk up, did everything swiftly, politely, and with no damage. We had the same crew on the other side, and they again, did everything quickly. It was a lot easier than I thought. Thank you!

January 9, 2018
Unprompted review
Rated 5 out of 5 stars

These guys were absolutely fantastic

These guys were absolutely fantastic. Went above and beyond to make my interstate move so enjoyable. Ive used them a few times now and every experience was positive. I highly recommend this company

January 9, 2018
Unprompted review
Rated 5 out of 5 stars

The logistical staff is professional and efficient.

The office staff is a bit aggressive and sloppy, and the contact with this part of the company has not been great for the now two moves I have done. However, the logistical staff that actually are carrying ot the physical move is really professional, efficient and easy to deal with, this later fact does that I can recommend this service provider to other people moving house.

January 9, 2018
Unprompted review
Movers, Not Shakers! logo

Reply from Movers, Not Shakers!

Jens,
Thank you very much for your feedback and for your high rating, however there are some things that we could always work on to improve. We will make sure to address this to provide the best experience possible.
Thanks for moving with us and I hope all is well in your new home.
-Alessandro from Movers, Not Shakers!

Rated 5 out of 5 stars

Great service

Great service! I use this service all the time as I am a home stager and have had a great experience everytime.

January 9, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent moving company

Excellent moving company. Will use again and again (and I have!).
Great moving teams that are hands-on from the moment you request their services. They swoop into your apartment; meticulously pack everything with care; confirm that all is packed up and ready to go; and timely meet you at your destination. Will highly recommend

January 9, 2018
Unprompted review
Rated 5 out of 5 stars

Movers and Shakers arrived on time with …

Movers and Shakers arrived on time with a large crew. They worked efficiently to wrap up the delicate items and load the truck. The total cost was what they quoted me, and there were no surprises. They were easy to coordinate with before moving day.

January 9, 2018
Unprompted review
Rated 2 out of 5 stars

Damaged baby bed and very rude

Everything upto the move went well, but they damaged our baby crib by taking it apart and reassembling, splitting the wood and leaving dangerous screws sticking out. They refused to accept responsibility despite photo evidence and were incredibly rude on the phone.

December 27, 2017
Unprompted review
Movers, Not Shakers! logo

Reply from Movers, Not Shakers!

Mike, I'm disappointed to hear about your experience, but I appreciate your feedback. I would like to resolve this situation. When you get a chance, please reach out to me at (718) 243-0221.

-Alessandro from Movers, Not Shakers!

Rated 5 out of 5 stars

absolutely amazing service!!! Top notch

These movers were absolutely amazing!! I worked with Kevin, Isidro and Rafael. All three guys were totally professional, fast and efficient. They were incredibly careful with my belongings. I could not be happier with how it went.
Scheduling was a breeze and i loved using the reusable GREEN boxes! It was totally worth it.
Highly recommended!
My thanks again
SHANA M.

November 29, 2017
Unprompted review
Rated 5 out of 5 stars

Super efficient and friendly team!

Our move was very smooth. MNS team arrived slightly later than scheduled but they had called us to let us know. We were very pleased by their work, professionalism and expertise. Thank you!

October 24, 2017
Unprompted review
Rated 5 out of 5 stars

Movers, Not Shakers

Movers, Not Shakers was extremely easy to work with, before, during, after the move. They explained in advance exactly what they would do; they came on time. They were courteous and pleasant and put me at ease about having strangers in my home handling all of my possessions. They packed and handled everything with care. When they had questions about what I wanted done, they asked. They somehow managed to get my sofa through a very narrow door without damaging it. At the other end, they put everything where I wanted it and did no damage to the apartment. When I reported, a few days later, that I had emptied all of their crates, they came right away to remove them quickly and quietly. They even followed up to make sure I was satisfied with how things had gone.
In short, they made what is by its nature a very stressful experience as easy to deal with as possible and took a huge burden off of me.

October 21, 2017
Unprompted review

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