MoverX Reviews 325

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 286 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its excellent quality, sturdy construction, and thoughtful design, often highlighting its ease of use and ability to fold compactly for storage. Many people also appreciate the fast delivery and the overall positive user experience on the company's website. However, some customers experienced issues with the delivery service, including items being delivered to the wrong address or arriving damaged. A few people also mentioned dissatisfaction with the company's delivery policy to certain regions and the weight of some folded products.

What people talk about most

Product

Customers had positive experiences with product. Reviewers consistently praise the high quality, sturdiness,... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality, sturdy... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

User experience

Consumers find the user experience to be positive, highlighting the ease of assembly, use, and storage. Many... See more

Order

Customers consistently note positive experiences with order. Many reviewers highlight the ease of ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I haven't used it yet. I was recommended by a friend; hers looks great. Looks well made, good price, quick delivery, although the delivery guy was about to leave it on the floor in downstairs hall & I... See more

Company replied

Rated 5 out of 5 stars

Mover X 200L Festival Trolley -Great Product. Strong , sturdy and no self assembly required. Easy to fold/ unfold. Sadly the delivery company tried to deliver to completely wrong address. Connor got... See more

Company replied

Rated 5 out of 5 stars

Proper good company - their trolleys are far sturdier than the standard ones you get at B&Q etc, and for really decent prices. They're really nicely designed they way they fold. Shipping is super fast... See more

Company replied

Rated 5 out of 5 stars

Extremely quick delivery, really great product and value for money, we'd ordered one from a well-known online retailer previously which came with the handle on the wrong end so it was unusable. This p... See more

Company replied


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Outdoor Sports Store
  3. Sporting Goods Store

Written by the company

Wherever you go, whatever you carry, MoverX makes it effortless. Made for explorers, by explorers. At MoverX, we don’t just create trolleys; we create freedom. Freedom to explore further, camp longer, and take on more. Whether you’re conquering rugged terrains, setting up camp in the wilderness, or navigating a busy urban city, our products are engineered to keep up with your lifestyle. We deliver durable, reliable, and affordable products that empower you to focus on what truly matters - creating unforgettable experiences. When we first started MoverX, we set out to create the ultimate outdoor trolley. What we didn’t expect? You’d take it far beyond the trails. Turns out, MoverX isn’t just for campers and festival-goers, it’s for anyone who needs to carry more and struggle less. We’ve seen families turn them into shopping carts, photographers use them as mobile gear haulers, and dog owners transform them into rehabilitation wagons. We’ve even spotted them at dog shows, sports events, and hauling everything from BBQs to beach gear. If there’s one thing we’ve learned, it’s this: adventure comes in all forms, and our trolleys are ready for them all. Whatever your journey - big, small, or completely unexpected - MoverX is here to make it effortless.

Our Shipping Promise

Free Next Day Delivery

We’re committed to getting your order to you as quickly as possible. Place your order before 3.30PM, Monday to Friday, and we’ll dispatch it with DHL for next-day delivery. Orders placed after 3.30PM will be shipped the next working day.

Contact info

4.8

Excellent

TrustScore 5 out of 5

325 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb product and well designed

I’m an engineer by trade and I love
great well thought out products which are built to last. I don’t mind paying the extra for this also. Paid £105 at the time of this review for the 200l Trolley, table top, and canopy.

This is a great trolley, we used it for our latest holiday transporting kit to and from the beach. Wow what a godsend. Very well designed. Strong and should last years with proper care. Folds down to nothing. Quite heavy but don’t mind that as it’s quality. Highly recommended!

July 29, 2025
MoverX logo

Reply from MoverX

Hi Lee,

Thank you! We really appreciate your detailed review! It’s fantastic to hear the trolley impressed an engineer.

Hearing that the design, strength, and usability hit the mark means a lot. We’re glad it made your beach holiday hassle-free!

The MoverX Team 🚀

Rated 5 out of 5 stars

Very happy!

Easy to order and delivered swiftly. Very happy with this purchase. Strong and sturdy!

July 28, 2025
MoverX logo

Reply from MoverX

Hi Graeme,

We’re thrilled to hear the trolley arrived quickly and is hitting the mark on strength and sturdiness. Thanks for taking the time to share your experience!

The MoverX Team 🚀

Rated 5 out of 5 stars

Must have for festivals

Super quick delivery

July 28, 2025
MoverX logo

Reply from MoverX

Hi Amy,

Glad to hear it reached you in record time, and we couldn’t agree more, it’s a festival essential!

The MoverX Team 🚀

Rated 5 out of 5 stars

Unbelievable

Unbelievable

July 28, 2025
MoverX logo

Reply from MoverX

Hi Matt,

Sometimes the best reviews say the most with just one word. We’ll take that as high praise!

The MoverX Team 🚀

Rated 5 out of 5 stars

Amazing product, amazing service!

Amazing product, the wagon is very well thought out and everything just works, from the internal extension poles for the shade to the additional option of a table top.
Great customer service, they called me to let me know one of the items I had added to my order wouldn't be needed as it was already included in the original set and offered a refund.

Postage was super fast (next day)

July 28, 2025
MoverX logo

Reply from MoverX

Hi Michelle,

We really appreciate your thoughtful feedback! It’s great to know the design details are hitting the mark, and we’re glad our team could save you from buying something twice. Fast delivery is just the cherry on top.

The MoverX Team 🚀

Rated 5 out of 5 stars

Literally delivered within 23 hours of…

Literally delivered within 23 hours of me ordering . The trolley is massive and very sturdy

July 30, 2025
MoverX logo

Reply from MoverX

Hi Theresa,

That’s speedy service! We’re glad the trolley’s size and sturdiness have made a strong first impression. Here’s to many hassle-free trips ahead.

The MoverX Team 🚀

Rated 5 out of 5 stars

Great trolley

Great trolley, collapses and assembles so easily and feels very robust. Hope to be able to use it for years to come.

July 30, 2025
MoverX logo

Reply from MoverX

Hi Stephen,

It’s great to hear how easy you’ve found the trolley to use, and we’re confident it’ll be a reliable companion for many adventures ahead. Thanks for the kind words!

The MoverX Team 🚀

Rated 5 out of 5 stars

Great website explanations and superb…

Great website explanations and superb product

July 28, 2025
MoverX logo

Reply from MoverX

Hi Matt,

We’re really pleased the website made things clear for you, and even happier that the product lived up to expectations. Thanks for sharing your thoughts!

The MoverX Team 🚀

Rated 5 out of 5 stars
MoverX logo

Reply from MoverX

Hi Rich,

Great to hear your new purchase has already earned its place, sometimes it’s the small additions that make the biggest difference.

The MoverX Team 🚀

Rated 3 out of 5 stars

Great item but not suitable for us

Great item but not suitable for us. Been waiting on a return request for what seems longer than normal. Wanting it returned asap.

July 30, 2025
MoverX logo

Reply from MoverX

Hi Siddiqa,

Thanks for your feedback and sorry to hear the trolley wasn’t suitable for your needs. I’ve checked on your return request and will make sure this is followed up as a priority so we can get it resolved for you quickly.

The MoverX Team 🚀

Rated 5 out of 5 stars

I called in to the Rugby…

I called in to the Rugby warehouse/store as I wanted to see the check out the sizes. The guys there were very helpful, bringing a couple of trucks out for me to test - brought along my coolie box and beach chairs to test!
Used the truck last week and it didnt disappoint - although the grandkids also wanted to ride in it, along with all the beach stuff!!

July 9, 2025
MoverX logo

Reply from MoverX

Hi Neil,

Thanks for sharing your experience! We’re glad the team in Rugby could help you find the right size, and it’s great to hear the trolley performed well on its first outing – even if the grandkids tried to turn it into a beach taxi!

The MoverX Team 🚀

Rated 5 out of 5 stars

Great purchase

Quick delivery and a sturdy trolley with plenty room. Well worth the money!

July 1, 2025
MoverX logo

Reply from MoverX

Hi Angela,

Thanks for the lovely feedback! We’re glad your trolley arrived quickly and that you’re happy with the sturdiness and space it offers.

The MoverX Team 🚀

Rated 5 out of 5 stars

Moverx with table…Fantastic

Bought the Moverx with table top......Absolutely fantastic. I went to a festival & had so many comments about the trolley, I could have sold it 1000 times over. The trolley is a solid piece of equipment, very well built, strong & the wide wheels make it a breeze to pull. The table top is an aded bonus & superb for camping, once you have finished transporting your equipment you then instantly have a table! Would highly recommend

August 4, 2025
Unprompted review
MoverX logo

Reply from MoverX

Hi Caroline,

Thanks for such a brilliant review! We’re so pleased to hear how much you enjoyed using your MoverX with table at the festival – and that it turned a few heads too. Great to know it made both the journey and the campsite setup that much easier.

The MoverX Team 🚀

Rated 5 out of 5 stars

Excellent

Everything from excellent description, brilliant delivery and the product itself is amazing. Took it to the beach easy to use my little sister in law and niece loved it and we got lots of luggage in there for the beach along with 6 rucksacks beach things towels and snacks and much more. The canopy was excellent

July 28, 2025
MoverX logo

Reply from MoverX

Hi Vickie,

Thanks so much for your detailed review! We’re thrilled to hear how well the trolley worked for your beach trip and that the canopy came in handy. Sounds like it carried quite the load – exactly what we like to hear!

The MoverX Team 🚀

Rated 5 out of 5 stars

Great trolley

Great trolley. Delivered fast.

July 28, 2025
MoverX logo

Reply from MoverX

Hi Tony,

Thanks for the great feedback! We’re glad to hear your trolley arrived quickly and that you’re happy with it.

The MoverX Team 🚀

Rated 5 out of 5 stars

Outstanding Performance

Outstanding Performance – Highly Recommended 200L Trolley Wagon

I recently had the opportunity to use a 200L trolley wagon, and I must say it exceeded all my expectations. I used it extensively across challenging terrains including dirt paths, gravel, and sandy surfaces, and it performed flawlessly throughout.

The build quality is exceptional—sturdy, well-balanced, and firm even when fully loaded. Despite the rough ground, the trolley maintained excellent stability and maneuverability, which made transportation effortless. I was able to fit everything I needed into the spacious 200l capacity without compromising on ease of movement or control.

This trolley wagon has proven to be incredibly reliable and durable. It’s clear that it was designed with both functionality and tough conditions in mind. Whether for outdoor work, camping, or transporting gear over uneven terrain, this wagon delivered perfectly.

I can confidently say that I highly recommend this product. It’s a fantastic investment for anyone needing a dependable heavy-duty transport solution. Absolutely satisfied!

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service from a clearly careless company!

I ordered the MoverX with the built in net and table-top and signed up to marketing for a 10% discount.
The table-top was damaged in transit. I reported to the customer service team whereupon Conor offered me 15% discount on future purchases whilst either avoiding, or completely ignoring, their obligation to supply the goods in expected condition.
Once challenged Conor offered a partial refund stating when combined with my initial 10% discount it effectively gave me the table-top for free - even though the initial discount was not I preparation for a damaged item and a free, damaged, table-top was not what I had ordered.
Throughout this battle for my consumer rights, Conor demonstrated a poor attitude and an even more worrying ignorance to the legal obligations he was duty bound to uphold.
I did eventually receive a replacement table-top but it was minus the poles required to fit it to the trolley and was clearly not in a brand new state and showing signs of previous use. I have yet to take this up with them but needless to say - I would avoid this company in the future and regret ever ordering from them.

July 15, 2025
MoverX logo

Reply from MoverX

Hi Mathiew,

We’re really sorry to hear about your experience and how disappointing the process has been. Both in terms of the condition your order arrived in, and how it was handled afterwards. It’s clear from your message that we fell short of the service and standards you rightly expected, and for that we sincerely apologise.

You’re absolutely right that all items should arrive in perfect condition the first time. When they don't, we are known to offer quick and fair resolutions, so we regret to hear your experience did not live up to this. We also want to acknowledge that the original discount you received was a promotional offer, not a substitute for damaged goods, and we should have been clearer and more understanding in our communication with you.

Regarding the replacement tabletop, we want to reassure you that it had not been used. We removed the brand-new protective plastic covering to inspect it and ensure it was in good condition before sending it out, and then carefully repacked it. We understand, however, that the presentation may not have reflected this, and we’re sorry if that caused any concern.

In terms of the missing poles, these were not included with the replacement tabletop because they were part of the original tabletop package, which was still in your possession. We assumed you still had them and would not need an additional set, but we apologise if that wasn’t made clear at the time.

While we regret that your experience has led you to feel this way about MoverX, we genuinely appreciate your feedback and would like the opportunity to make things right. If you’re willing, please reach out directly and we’ll make sure this is resolved as a priority.

The MoverX Team 🚀

Rated 5 out of 5 stars

The best money you will ever spend in a…

The best money you will ever spend in a bag like this. Am currently in Africa doing a safari and this bag is amazing. Very robust and fits all I need. I got the 90l size which for 2 weeks away is perfect. Could not recommend it enough.

July 11, 2025
MoverX logo

Reply from MoverX

Hi Louise,

What an incredible place to be using the bag! We’re so glad to hear it’s holding up well on safari! The 90L is built for exactly that kind of adventure, so it’s great to know it’s doing the job and giving you the space and reliability you need.

Thanks so much for the brilliant feedback, it means a lot!

The MoverX Team 🚀

Rated 5 out of 5 stars

Great service, great product

We booked a last minute Cornwall escape with our two kids and as any parent knows, beach trips mean more equipment than an Everest expedition. I quickly scoured the web for a collapsible cart to move our stuff and came across the MoverX with canopy which looked perfect (our youngest still naps during the day so a shaded space to put him was a welcome addition). Trouble was we we due to leave 24 hours later. I messaged the company and got a helpful reply from Connor who said they could offer next day, by 10:30, delivery for additional cost - I ordered immediately and at 9am the next morning, it arrived. We used the cart all weekend and chucked both our kids in it, took it through gravelly carparks, up and down slopes, across soft sandy beaches and it was perfect for them all. Would happily recommend.

July 29, 2025
Unprompted review
MoverX logo

Reply from MoverX

Hi Peter,

Wow! What a brilliant review, thank you! We’re so pleased the trolley arrived in time and made your Cornwall escape that bit easier (and more peaceful!). It’s great to hear it handled the sand, slopes, and little passengers like a pro.

Really appreciate the kind words and the recommendation.

The MoverX Team 🚀

Rated 4 out of 5 stars

Brilliant little trolly

Very good service with good communication.

July 16, 2025
MoverX logo

Reply from MoverX

Hi Thomas,

Now that’s a 5-star review hiding in a 4-star jacket! 😉

We're glad the trolley’s doing the job and the service hit the mark too.

The MoverX Team 🚀

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look