Moz Reviews 

I've been a customer of Moz since 2012. Until recently I've never had any problems with them. However, they now have new owners. It seems they've brought a ruthless attitude to the business that ignores long term customers. A problem with a payment led to an immediate suspension of my account and the loss of client data.

Note Added 30th June 2021
Please note, the reply from Moz, below, is complete rubbish. In fact, by the time the notification had been sent the account had already been suspended. I'm happy to show a copy of the email I received.
It seems that the customer services person of Moz.com is doing their best to antagonise and drive away an already annoyed long term customer.

Awesome experience with the support team. Fast, kind, and efficient, they answered all my questions within 5-10 minutes. Would definitely recommend them to anyone!

This program is absolutely good, it analyzes perfectly

I watched the whole SEO Game Plan series and it has helped me a lot. I had soo many doubts and needed some guidance to start a project. After watching the series I am able to move ahead.

Great company. Helped with website issues

Best SEO course I've taken. The tutors are amazing and the course is structured very well. I really enjoyed the video format, as I could listen and read the slides at the same time which really helps me learn faster. It also combined the theory with the practical application very well. I am confident after taking this course that I can optimise our website performance, increase domain authority and find the best keywords to use for creating content. Thank you.

My questions were answered clearly and succinctly by a very helpful Moz expert.

The MOZ team provide exceptional in-depth support for their system and its implementaton, as well as detailed insights into all aspects of optimisation to improve search engine rankings.

I needed customer support and a real human being took the time to investigate my issue a d get back with a solution very quickly. As a paying client, I appreciate that very much. Too often these days support is automated and impossible to navigate. I’ll stick with Moz.

I used Moz for school when studying digital marketing. So useful and insightful. It was a great tool to have. I needed to cancel as I’m no longer in school and they were kind enough to refund me even though my renewal date had just come up. Customer service was great. I also loved Mozilla Festival!

Suddenly noticed a renewal for Moz which we no longer use. Looking at my options, I realized we were supposed to cancel before renewal. Lucas was so quick and said he refunded even before I asked if he could.

Looks good on day one, the on-board talk was perfect. If I fail, that would not be because of MOZ. The reason would be that SEO is a really big job, and I am not sure I will have the time.

Solid product! I just learned how to use this based on conversations with my SEO. Thanks!

I've been using MOZ for a few years now and love not only the tool, but the content they offer about SEO and related topics.

Good product with quick deliverables which would take a long time to hack out otherwise.

If SEO is your business it’s a no-brainier if it’s only part of your business the costs may be too high.

As for leaving their service the other reviewers are right there is no easy link based approach. Which feels manipulative and they should change this. That said when you email them to cancel they are fantastic - or they were to me. Two years ago I picked up an infection on a business trip that left me unable to work for a few months, when I emailed them to cancel they backdated my refund.

Two weeks later a parcel arrived with cups, pens and other gizmos and a get well message - even though I’m on another continent.

Although not the most affordable SEO tool on the market, MOZ has plenty of powerful features and probably the nicest interface among similar services.

I like the concept of Moz DA, however when I compare their data to Google (search console) it is almost frightening.

Moz miss alot of really big links (Including several wiki links!?)

Might just be me, but I really dislike being judged on badly collected data.

Very useful SEO tool! Even though SEO takes into account other things like SEM Rush traffic, Alexa Rank, and others it´s still very useful tool! With the latest 2019 DA update now we can really tell which sites we can actually trust and work with!

We've been using Moz since Jan 2014, when we switched from a desktop application that provided rankings reports, etc. Since then, Moz has been a key player in our SEO service, responsible not only for rankings data, but also keyword research, competitive analysis and tracking, on-page grading (great for when Yoast isn't an option), and more. It's one of our most expensive software subscriptions, but well worth the cost.