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Hugbox Reviews 18

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TrustScore 4 out of 5

3.8

Clothing Supplier
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Company details

  1. Clothing Supplier

Contact info

3.8

Great

TrustScore 4 out of 5

18 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Mixed feelings, but overall positive

With the reviews, and the fact that Mozina is not 100% clear (only in the terms and conditions) that they ship from China, I expected the worst. The shirt arrived after 8 days, and could be tracked through yuntrack all the way from China. I was scared to see what shirt was shipped, but I was positively surprised. It is a nice Patta shirt, as advertised on line, If it is fake, I cannot see the difference. So I would give 5 stars, if it were not for the fact that after I paid with my creditcard, my card was blocked due to fraudulous usage. Can be coincidence, but for this, i deduct 1 star as coincidence does not exist, but cannot be proven it was due to this payment

June 29, 2026
Unprompted review
Rated 4 out of 5 stars

Customer first!

Delivery took a bit longer than I had expected, but customer service gave me all the info I needed to track and trace the order, answered my questions swiftly and in a very friendly matter. Great customer first attitude! Keep it up!

June 13, 2026
Unprompted review
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Reply from Hugbox

Hi Suze, thank you so much for this lovely review! We're glad our customer service team could quickly help you out and keep you updated. We always aim for a friendly, customer-first experience, and we'll definitely keep it up. Thanks for your patience with the delivery and for choosing Mozina! – Team Mozina

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