MyProjectorLamps Reviews 

264
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting that items are original, work perfectly, and significantly improve projector performance. Many people highlight the excellent service, competitive pricing, and the ease of finding the right product on the website. Reviewers frequently mention the fast and well-packaged delivery, with many appreciating the clear communication throughout the process. However, some customers experienced issues with the carrier, including missed delivery dates and rescheduled deliveries. A few other people also felt that the product packaging was not sealed, leading to some uncertainty about the item's newness.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the quality and functionality of the... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the fast and quick delivery times.... See more

Quality

Users describe positive interactions with quality, consistently reporting that products arrive well-packaged... See more

Service

Customers consistently note positive experiences with service, describing it as excellent and superb.... See more

Price

Reviewers highlight positive aspects of price, consistently noting good and reasonable pricing. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased an original lamp with the housing for my Benq W1400 and it came in 3 days extremely well packaged. The lamp is original as stated, the website is clear and the service via email is superb.... See more

Rated 5 out of 5 stars

We had a lamp blow Sunday morning and ordered a replacement immediately. PayPal made that easy. Order confirmation came through Monday morning and the lamp was received well packed and as described on... See more

Rated 5 out of 5 stars

Ordered a replacement bulb for my Optoma UHD40. Arrived in 3 days, like for like replacement, projector now working good as new. Would highly recommended and would use again.

Rated 5 out of 5 stars

Everyone was very efficient and the lamp that was purchased was delivered very quickly and was just as promised. It made us realise just how much we needed a new lamp in our projector. We used it... See more


Company details

  1. Electronic Spare Parts and Components Store

Written by the company

MyProjectorLamps is an online retailer for LCD and DLP replacement projector lamps. We carry and stock over 8,000 different makes, brands, and models. We also sell RPTV lamps for your television.


Contact info

4.9

Excellent

TrustScore 5 out of 5

264 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(264)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Prompt service…

I was very happy with the service provided and the speedy delivery of the lamp I needed. I think it is better than the one that came with the projector. Will buy from them in the future.

September 21, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent lamp replacement service

The lamp selection and ordering process was very straight forward, the item was delivered very quickly and very well wrapped. The lamp is now in my projector and functions perfectly. I will have no doubts about using this company again, not least because of their competitive pricing.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

It was easy enough to see which bulb I…

It was easy enough to see which bulb I needed and the price was reasonable. The delivery was extremely fast and then it was packaged really secure. The club works amazing! I can’t believe I had left it so long and how dull the old bulb had gotten. From beginning to end the whole process and the product have been great! 100% recommend! Wish I’d done it way sooner!

September 21, 2023
Unprompted review
Rated 1 out of 5 stars

STAY CLEAR

Where do I start I normally read the reviews even the bad ones but I still like to give them ago. God I wished I didn't. I placed my order 2nd September payment went through, stated bulb would be delivered by 12th September even though their website states it will be shipped in 3 days. Didn't hear anything messaged twice no reply then 11th Sept, I get a message saying bulb is out of stock. What were they doing for 2 weeks. Told that I would have to wait upto 2 more weeks for delivery. I then emailed asking for a refund where they immediately replied and said that's fine 3 to 5 days for a refund. I've learnt to take on board negative reviews they are there for a reason. Awful service and communication. Stay Clear.!

September 2, 2023
Unprompted review
MyProjectorLamps logo

Reply from MyProjectorLamps

Hello Amer,

Thank you for your feedback. We show that the lamp was not in stock when you ordered it. Our website clearly states in bold green text an "expected delivery date" below our add to cart button for every product we sell. We are very clear in our communication BEFORE any purchase that it will be 10 days to deliver projector lamps that are NOT in stock.

Projector lamps that are in stock ship same day and arrive to the UK in 2-3 business days. Again, this information is labeled clearly in green on the website BEFORE the purchase.

We also show in our notes that you stated you did not want the lamp because it was not coming from BenQ, however, above you state it's because of slow delivery time.

We refunded you immediately upon request on September 11th.

We are sorry you did not have a good experience, but its also important to keep the facts of your order congruent to what actually happened.

We are happy to offer you store credit of 10 GBP for any future order. Simply show our team the reply to this review. We do have this projector lamp in stock right now.

Thank you for considering us in the first place and we hope you return next time you need a projector lamp.

Rated 5 out of 5 stars

Great price

Great price. I have used this company a few times and although it is based in Holland, i still get my products quickly.

September 1, 2023
Unprompted review
Rated 5 out of 5 stars

Good quality lamp

Really quick delivery. Great quality image with this lamp, much better than our last one. Will buy this one again.

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service

We received a faulty batch of projector lamps. Customer Service could not have been more helpful in arranging collection of the lamps that were faulty and providing a replacement batch. Their service was swift, courteous, helpful and friendly. Thank you.

July 21, 2023
Unprompted review
Rated 5 out of 5 stars

Best company to deal with

Best company to deal with. I made a mistake in ordering and they handled it perfectly and arranged for correct lamp and credit for the wrong one. Wouldn’t go past them. BK

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Always good service,

Always good service,
Excellent product and price,
Have used them before and always prompt delivery and packaging is done very good.

July 17, 2023
Unprompted review
Rated 3 out of 5 stars

Chinese version of Epson ELPLP85 bulb is too big

I ordered a bulb for my Epson EH-TW6700W projector, type ELPLP85, and received a China-made equivalent. I was unable to fit the new bulb in my projector, despite having done this change-over 8 times in my previous 4 Epson projectors. I took the projector and new bulb to my local home cinema shop and they confirmed the Chinese bulb body had some very small, but very significant, differences to the genuine Epson bulb body. The two small pegs below the bulb's front are larger on the copy than on the Epson original, so this explains why it didn't fit. The shop assistant widened the peg holes in the bulb fitting bay to let the bigger pegs fit home and allow the projector to work. You should notify the Chinese manufacturer of this fault. The bulb has worked since the slight alteration was made, about 10 days ago.

July 15, 2023
Unprompted review
Rated 5 out of 5 stars

When my old lamp started to flicker…

When my old lamp started to flicker slightly I knew I needed a new lamp quickly as I had a presentation the following week. I looked at several sites and chose MPL for reviews and price. The lamp unit arrived the day before the presentation and fitted with no problems. Would certainly use them again.

June 14, 2023
Unprompted review

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