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MP Moran - Kennington Reviews 71

TrustScore 4.5 out of 5

4.7

Kennington Park Road 198-204, SE11 4BT London, England, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Disappointing delivery this time round. Driver didn’t help unload heavy sheet materials, just stood and watched me do it. Melamine faced mdf was scratched, a bit of care when loading wouldn’t go amiss... See more

Company replied

Rated 5 out of 5 stars

I ordered 8 sheets of hardwood plywood, which were delivered promptly. The plywood was advertised as B/BB grade for the faces. To be honest, in some instances both faces were really similar, so I ha... See more

Company replied

Rated 5 out of 5 stars

Initially the wrong product was supplied by MP Moran, due to a picking error at another branch. I contacted MP Moran, who were very apologetic and professional and 24 hours later the correct items w... See more

Company replied

Rated 2 out of 5 stars

I have ordered some metal profiles to be delivered and one was missing and the rest was not in good conditions. The driver was not helpful at all. Very bad service

Company replied


Company details

  1. Building Materials Supplier
  2. Electrical Supply Store
  3. Insulation Materials Store
  4. Landscaping Supply Store
  5. Lumber Store
  6. Plumbing Supply Store

About MP Moran - Kennington

Written by the company

Welcome to the official page of MP Moran & Sons, a leading Merchant in the south of England. Our extensive fleet of FORS-accredited vehicles ensures swift and dependable deliveries. As expert Builders and Plumbers Merchants, we take pride in offering a comprehensive inventory, boasting over 24,000 top-quality products.

Explore our state-of-the-art bathroom showrooms in Watford,and Willesden where you'll find the latest trends and designs to elevate your home. Additionally, our Kitchen Showroom in Watford provides extensive kitchen solutions to suit your style.

At MP Moran & Sons, we are committed to meeting your construction and renovation needs.

Contact info

  • Kennington Park Road 198-204, SE11 4BT, London, England, United Kingdom

  • 020 7735 9291

4.7

Excellent

TrustScore 4.5 out of 5

71 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

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Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great service

Very easy, quick, answered all my questions

June 19, 2025
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Reply from MP Moran - Kennington

Thank you for the 5-star rating!
It means a lot to us to have your support. We're glad you’re happy, and we can’t wait to welcome you back again.

Rated 5 out of 5 stars

Smooth and friendly service

Smooth, friendly service. Would highly recommend.

June 15, 2025
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Reply from MP Moran - Kennington

Thank you, for the glowing review! We’re so happy to know you had a great experience. Your support keeps us going!

Rated 5 out of 5 stars

Ian at mp Moran goes above and beyond…

Ian at mp Moran goes above and beyond to help you, his there at hand when you need him and does his upmost to answer queries and source materials
Ascalon

June 12, 2025
Unprompted review
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Reply from MP Moran - Kennington

We’re so grateful for your review, Danny Griffiths! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. Hope to see you again soon!

Rated 5 out of 5 stars

Competitive price for paint

Competitive price for paint. Speedy delivery & was well packaged. Happy customer!

June 2, 2025
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Reply from MP Moran - Kennington

We’re so grateful for your review! Your satisfaction is our top priority, and we’re delighted to hear you had a positive experience. Hope to see you again soon!

Rated 5 out of 5 stars

Top Soil

Usual great quality top soil. Delivery swift and no problems. Thank you!

May 10, 2025
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Reply from MP Moran - Kennington

Hi Richard, thanks for the 5 stars! We're truly grateful for your trust and look forward to welcoming you again soon.

Rated 5 out of 5 stars

Spot on the exact product I wanted…

Spot on the exact product I wanted which I was finding it difficult to obtain and MP Moran had it! Paid and dispatched straight away and received the following day, very good.

May 22, 2025
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Reply from MP Moran - Kennington

Thank you, Michael Hughes! Your kind words mean the world to us! Thank you for taking the time to leave such a wonderful review. We’re always here for you.

Rated 5 out of 5 stars

Great price

Great price, great service and helps staff

May 21, 2025
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Reply from MP Moran - Kennington

Thank you, Dave Brown, for your continued support! We're overjoyed to have you as a customer and grateful for your 5-star feedback.

Rated 5 out of 5 stars
MP Moran - Kennington logo

Reply from MP Moran - Kennington

Thank you for your feedback! We’re glad to hear Darren was helpful. We appreciate your support and hope to assist you again soon!

Rated 5 out of 5 stars

Friendly staff

April 21, 2025
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Reply from MP Moran - Kennington

Thank you for your feedback. We're pleased to hear that you had a positive experience with our friendly staff. We appreciate your support and look forward to serving you again in the future.

Rated 5 out of 5 stars

Excellent service

Efficient, helpful.

April 14, 2025
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Reply from MP Moran - Kennington

Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.

Rated 5 out of 5 stars

Good & helpful service

Good & helpful service, also good & adequate parking for loading.

April 2, 2025
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Reply from MP Moran - Kennington

Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.

Rated 5 out of 5 stars

Great service

Website was easy to navigate and staff in store were polite and friendly.

March 18, 2025
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Reply from MP Moran - Kennington

Thank you for your 5*review! We're glad you had a great experience both online and in-store. Hope to see you again soon!

Rated 1 out of 5 stars

I am writing to file a complaint…

I am writing to file a complaint regarding the service I received on April 3, 2025.

I visited your store today to purchase a boiler, having already called ahead to confirm its availability. Initially, I was served by an individual who displayed a lack of professionalism, offering no greeting and showing a clear reluctance to assist. His body language and poor communication were immediately apparent.

As he retrieved the boiler for me, I happened to be walking around the store and witnessed him dragging and throwing the boiler down the stairs. The noise was so intense that it frightened both myself and other customers, as we feared the boiler might explode due to the rough handling.

I am extremely disappointed by this experience, especially given the nature of the product, which is both valuable and delicate. I had initially hesitated to make the purchase after witnessing such carelessness. While I would have preferred to buy from a local merchant, they did not have the boiler in stock. Despite my reservations, I felt compelled to proceed with the purchase to ensure vulnerable people wouldn't be left without heating.

Regrettably, after this experience, I will no longer be shopping at any of your branches, and I will be advising fellow tradespeople to do the same.

I trust you will take the necessary steps to address these concerns.

April 3, 2025
Unprompted review
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Reply from MP Moran - Kennington

Thank you for sharing your feedback. We sincerely apologize for the poor experience you had with us. The behavior you described is unacceptable, and we are deeply concerned by the handling of the product. Please be assured that we will investigate this matter and take the necessary steps to prevent such incidents in the future. Your feedback is valuable to us, and we truly regret that we let you down.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. They had the tanking slurry I was after, and so I placed a click and collect order. The whole process online was seamless. Fast loading website with good navigation, making it easy to find what I was after. Once in store, the staff were efficient and quickly located my order. I would highly recommend MP Moran to all.

March 18, 2025
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Reply from MP Moran - Kennington

Thank you for your 5* review! We're so glad to hear that you had a seamless experience with both our website and in-store service. It's great to know that we were able to meet your needs efficiently. We truly appreciate your recommendation and look forward to serving you again at MP Moran!

Rated 5 out of 5 stars

Quick service exactly as required

Quick service exactly as required

March 6, 2025
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Reply from MP Moran - Kennington

Thank you for your feedback! We're glad to hear the service was exactly what you needed. We look forward to assisting you again!

Rated 4 out of 5 stars

Disappointing, usually better…

Disappointing delivery this time round. Driver didn’t help unload heavy sheet materials, just stood and watched me do it. Melamine faced mdf was scratched, a bit of care when loading wouldn’t go amiss. Prices still the best around, just not Moran’s usual standard.

March 4, 2025
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Reply from MP Moran - Kennington

Thank you for your feedback, and we apologize for the issues with your delivery. We strive to maintain high standards, and we’ll address your concerns with the team to improve future service. We appreciate your continued support and will ensure better care moving forward.

Rated 1 out of 5 stars

The product I bought Rockwall ablative…

The product I bought Rockwall ablative liquid was out of date and was not able to complete my planned works

February 24, 2025
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Reply from MP Moran - Kennington

Thank you for your feedback, and we sincerely apologize for the inconvenience. We understand how frustrating it can be when a product doesn’t meet expectations. Please contact us directly, and we will be more than happy to resolve the issue, whether that’s arranging a replacement or a refund. Your satisfaction is important to us, and we appreciate the opportunity to make things right.

Rated 2 out of 5 stars

Very bad delivery service

I have ordered some metal profiles to be delivered and one was missing and the rest was not in good conditions. The driver was not helpful at all. Very bad service

February 20, 2025
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Reply from MP Moran - Kennington

Thank you for your review. We are really sorry to hear this about your experience . We will pass this review over to the relevant departments so we can improve our services.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick delivery and response to replacement order. Excellent customer service support

February 18, 2025
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Reply from MP Moran - Kennington

Thank you for your 5* review. We are pleased to hear you are happy with our services. Hopefully we will see you again soon.

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