Mr. Ice ApS Reviews 22

TrustScore 4 out of 5

4.1

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Er du på udkig efter isterninger af høj kvalitet til dit næste event? Mr. Ice tilbyder hurtig levering, høj kvalitet, nem og hurtig bestillingsproces. Som en ny aktør på markedet er vi fast besluttet på at gøre tingene anderledes – og bedre. Vi leverer høj kvalitet, god service og hurtig levering, så du har isterninger til dit næste event.


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4.1

Great

TrustScore 4 out of 5

22 reviews

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4.1

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(22)

13 reviews in the last 12 months

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Rated 3 out of 5 stars

Bad quality and melted ice.

Bad quality and melted ice.

June 19, 2026
Unprompted review
Mr. Ice ApS logo

Reply from Mr. Ice ApS

Hi Andrei,

Thank you for taking the time to share your experience. We’re sorry to hear that you weren’t satisfied with the quality of the ice.

We can see that the order was collected on Friday, and with temperatures reaching close to 30°C that weekend, ice will naturally melt more over time – especially if it wasn’t used until the following day. That’s why we always recommend collecting the ice as close to the event as possible to ensure the best quality and experience.

At the same time, we’re sorry that we didn’t hear from you during the weekend, as we would have loved the opportunity to help. If you had contacted us, we would have done our best to find a solution – for example, delivering a fresh replacement. Our goal is always to make sure every customer has a great experience with us.

Thank you again for your feedback – it helps us improve, and you’re always welcome to contact us directly if you’d like to discuss your experience further.

Kind regards,
Team Mr. Ice

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