Mrbuerly Reviews 

367
•
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 320 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the platform is very simple to navigate, showcasing a wonderful variety of attractive clothing options and trendy styles. Furthermore, many consumers find the online purchasing and payment process extremely straightforward, often expressing great satisfaction with the overall craftsmanship of their garments. Some reviewers were not happy with sizing inconsistencies, noting that clothes frequently run smaller than expected while returns incur heavy international costs. However, some people mentioned experiencing significant delivery delays, with several orders taking weeks to arrive or failing to show up completely.

What people talk about most

Product

Customers consistently note ambiguous experiences with product, as reviewers report starkly contrasting... See more

Order

People report ambiguous experiences with order, as some reviewers express great satisfaction with perfect... See more

Quality

Reviewers mention ambiguous feedback about quality, with some consumers praising the fantastic materials,... See more

Website

Customers had ambiguous experiences with website, as many reviewers praised the platform for being easy to... See more

Customer service

Clients share ambiguous opinions on customer service, with many reviewers praising helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delighted with the quality in terms of value for money. The sizing however is my issue, I ordered XXL which would normally be a generous fit for most things I buy but after trying it on I feel I... See more

Company replied

Rated 4 out of 5 stars

Nice suits but the pics of them are made with AI - not good. The texts or stories of suits are little bit stupid. There should be only written about materials and form of blazers and pants. For exampl... See more

Company replied

Rated 4 out of 5 stars

Nice shirts was impressed but then read some reviews about the quality of them, time will tell and when I get mine I will judge, but ordering and everything to do with ordering was fine.

Rated 4 out of 5 stars

Thought your site was good, easy to navigate and some nice products. I won't know what your product is like until it arrives, I will write a review when it does.


Company details

  1. Men's Clothing Store

Written by the company

At Mrbuerly, we redefine modern elegance with our luxury suiting and custom tailoring. Discover impeccably crafted jackets, precision-tailored suits, and perfectly fitted pants, each designed with sophistication and contemporary style in mind. From premium fabrics to exquisite accessories, every detail reflects our commitment to quality and refinement. Experience the art of bespoke menswear, where personalized service meets exceptional craftsmanship, ensuring a distinguished look for the discerning gentleman.


Contact info

3.6

Average

TrustScore 3.5 out of 5

367 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 32% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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3.6

All reviews

(367)

348 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Extremely disappointed | Scam

Extremely disappointed with this purchase.

The suit I received looked nothing like the product advertised on the website. The color was significantly different, the fabric looked and felt much cheaper, and the overall appearance did not match the listing photos. The product photos show a light, textured, premium-looking suit, while the item delivered was a completely different shade and quality.

When I contacted customer service, they dismissed the differences as lighting and offered an $8 refund on a suit I have no intention of wearing. They also expected me to pay international return shipping costs for an item that was materially different from what was advertised.

I understand there can be small differences between online photos and real products, but this was far beyond that. I purchased the suit specifically because of the color and appearance shown in the listing, and what arrived was not the same product I believed I was buying.

I would not purchase from this company again and cannot recommend them based on my experience.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

F- in EVERY WAY!! extremely cheap and NO RETURNS

The merchandise was extremely cheap. Not at all like what they show on the website. The worst were the lies they told on their return policy. They will not return your merchandise. Period. We emailed back and forth 14 times. Seems they do this to waste time so their policy becomes exempt. They will offer 15% which is nothing for the junk they sell. NEVER EVER order from them. I guarantee you will be 100% disappointed. F- in every single way.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

I purchased pants couple of weeks ago

I purchased pants couple of weeks ago
I love it soo I’ve ordered a today two more the same different colors. And another one I loved.
I’m on my SSA Government assistance, so I like to shop a lot more from your company
But im short of finance. Next month another
Couple of things I’ll order. Thank you

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid

Be warned, the item quality is poor for the price tag. When you ask for a refund, they treat it as "you've changed your mind" and despite asking multiple times about kicking off that refund process, they try and fob you off with discounts on your next purchase as a goodwill gesture and saying you bear the costs of sending items back so you won't see much money back if you wanted a refund (not correct under consumer law where the item is faulty). Avoid if you can.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I love shopping with your response is…

I love shopping with your response is rapid very pleased with the quality of wear this recent order is too small and it was a large so the extra large would be fine what should I do with this suit that I have I ordered this same suit in an extra large can you take the other one off my bill would love to hear a response about this order my name is Ronnie Robison

May 23, 2026
Unprompted review
Rated 1 out of 5 stars

Rip Off

In my opinion, only gullible people like myself fall for sites like this. Believe the bad reviews - they represent my experience. It is likely the others are fake or just lucky.

Steps:
Read everything carefully.
Assume it is deceptive or outright lies.
Don't plan on them living up to their return policy.
Do not order.

Prediction: They won't be around long, and then will pop back up under some other e-commerce site to rip off a new set of marks.

April 29, 2026
Unprompted review
Rated 4 out of 5 stars

My order of the burgundy velvet double…

My order of the burgundy velvet double breasted blazer exceeded my expectations because the quality was better than I expected after reading some of the bad reviews. It was exactly like the picture, and it even came with a garment bag. I gave 4 stars instead of 5 because shipping took a long time, but worth the wait.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Was easy to order

Was easy to order. The first couple of orders shipping was free but the last order I had to pay for shipping. Waiting on delivery so I can see what I got and how it fits.

May 17, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. They are liars, liars. They want to charge me $50 for return because they ran out of production. They lie about fast shipment within 7 days. That's not true!!! Nothing they said was true. Complain to FTC

May 2, 2026
Unprompted review
Rated 1 out of 5 stars

Disappointing experience with MrBuerly.

I unfortunately had a very disappointing experience with MrBuerly.

I ordered two suits based on the sizing recommendations provided on their website, but the fit translated very poorly to US sizing. Despite carefully following their size guidance, the suits fit inconsistently and were ultimately unwearable for me.

On top of that, the quality of the suits was not as described online. The materials, structure, and overall finish did not meet the expectations set by the product photos and descriptions. The suits looked far more premium online than they did in person.

The most frustrating part, however, was the return process.

I politely requested a return and refund multiple times, yet customer service continuously pushed me to keep the suits instead of honoring my request. I was repeatedly offered partial refunds and discounts while being reminded about international shipping costs and long return timelines, as if I should simply accept keeping products I was unhappy with.

Even after respectfully and clearly stating several times over the course of nearly 3 weeks that I still wanted to proceed with the return, my wishes were repeatedly ignored and redirected toward settlement offers instead of an actual resolution.

I remained patient and courteous throughout the entire process, but the experience became exhausting and unnecessarily difficult. A customer should not have to spend weeks repeating the same request just to initiate a return.

While the suits may appear attractive online, buyers should be aware that the quality may not match expectations and that the return process can become extremely frustrating if the items do not work out.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to navigate site

Easy to navigate site. Nice variety of clothing options. I’ve been very pleased with the quality of clothing I have previously purchased.

May 15, 2026
Unprompted review

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