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Rated 5 out of 5 stars

I have tried to get back into Trustpilot to adjust my previous review but it hasn’t worked. I owe the Mr Bug an apology as it seems they did send out my order (twice). However, there was a glitch as m... See more

Rated 1 out of 5 stars

Order was placed in October and received all 4 packets of treats with best before dates of September 2024. I understand best before and use by are different but if you are selling products not at... See more

Company replied

Rated 5 out of 5 stars

When ordered Mr Bug immediately informed me that there may be some delays with the delivery, which was appreciated. However my package arrived on time which was great! So far my dogs are loving the tr... See more

Rated 5 out of 5 stars

I found out about this business at discover dogs last year and have been a repeat customer ever since! The owner is so passionate about his product and my fussy eater absolutely loves these treats (us... See more

Company details

  1. Animal Feed Store

Written by the company

We are the first and only 'all-UK' integrated producer of insect based pet treats. Based in Devon we breed our mealworms right here in the UK, ensuring the most ethical and highest quality standards are upheld


Contact info

4.2

Great

TrustScore 4 out of 5

65 reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great quality and a happy four-legged customer!

Love these biscuits (and more importantly so does our four legged friend). Our dog’s got a sensitive tummy but these don’t upset him at all - thanks for making a sustainable, planet friendly option - would definitely recommend ❤️

September 27, 2023
Rated 5 out of 5 stars

Mr Bug treats

The treats are perfect for my pup, he's allergic to a long list of things and the fruit and veggie biscuits are one of very few treats on the market that he can have, I am so happy we found them :) we had some issues with our first subscription but Paul got in contact and sorted the issue very quickly, cannot recommend them enough!

August 25, 2023
Rated 5 out of 5 stars

Fast delivery, Great Eco Treats

Fast delivery, great Eco treats our dog loves them ! As an eco company it was a shame plastic bags are used inside the box when there are plenty of compostable options. The treats are very well priced, however to save on 4 boxes you have to have one of each flavour. If your dog can’t have a certain flavour peanut for example you then have to pay more for four boxes which i felt was a little unfair although you still intend to buy the four boxes out of no fault of your own.

August 22, 2023
Rated 5 out of 5 stars

Nutritious and nourishing

Great products, presentation and resealable packaging. My dog is very fussy and wasn't keen on the snacks when offered. But I've crushed them up amd mixed in with the wet dog food. They seem very healthy and nutritious.

July 10, 2023
Rated 3 out of 5 stars

shame

lovely product and packaged great..Love that the treats are so so healthy
The only down point is i thought there would be a full box of treats not half.i was a little surprised at the small amount provided,it felt like opening what looks like a full bag of crisps only to find out the rest of the bag is full of air it would be nice if the boxes were full
Sadly i am not sure for the price and the tiny amount you get it would be worth buying again especially with the other natural dog company's out there where their products are better value

June 13, 2023
Mr Bug logo

Reply from Mr Bug

Hello, thanks for your review. We had to have boxes that were that size to ease filling during manufacturing to save costs so the treats do sit a little low in the box, but there is the full 80g of healthy treats packed inside. There is a new machine now so we plan for the new boxes to be better.

Rated 5 out of 5 stars

Bug Power 🐛

I found out about this business at discover dogs last year and have been a repeat customer ever since! The owner is so passionate about his product and my fussy eater absolutely loves these treats (usually new things are refused). Great product and great value, the repeat order option makes ordering easy. I recommend these to everyone :)

May 9, 2023
Rated 1 out of 5 stars

My order hasn't arrived and they have…

My order hasn't arrived and they have not answered my email enquiry. I have now sent another email so we shall see how that goes. Not impressed and have cancelled my subscription and will raise a complaint with my bank if they continue to ignore me.

April 21, 2023
Rated 5 out of 5 stars

Excellent product

Excellent product, service and packaging - the dog loves them, and nice clean alternative to chopped sausages for training treats on walks 😄

April 22, 2023

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