Mr. Christmas Reviews 

828
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 818 reviews, reviewers had a great experience with this company. Customers frequently mention that the ordering process is simple and straightforward, allowing them to easily secure their favorite holiday items. Purchasers are consistently pleased with the fast shipping and how well-packed their fragile packages arrive. Buyers truly appreciate the beautiful details, vibrant colors, and wonderful nostalgic feel of the festive decorations. However, some people mentioned receiving items that arrived damaged or broken right out of the shipping package. Others noted frustrations with receiving completely incorrect products or experiencing defective battery compartments that would not stay closed. Additionally, a few buyers felt that certain products were significantly overpriced compared to similar market alternatives.

What people talk about most

Product

Reviewers mention positive feedback about product quality, frequently praising the beautiful details, vibrant... See more

Quality

Users describe ambiguous interactions with quality, as many reviewers praise the beautiful details, vibrant... See more

Order

People report ambiguous experiences with order, as many reviewers highlight a simple and easy online ordering... See more

Price

Reviewers highlight ambiguous aspects of price, as some consumers report paying much more compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Almost 30 years ago my neighbor had given me the Holiday Skaters. Every year I put it up with the rest of my decorations. Little by little the lights burnt out and the music stopped playing. Eventuall... See more

Rated 5 out of 5 stars

I had purchased two of the trees last year from another vendor and they were sold out. I went directly to the Mr. Christmas site and kept checking for them to become available. These are beautiful li... See more

Rated 5 out of 5 stars

I have purchased from Mr Christmas many many times for years now. My packages arrive in great condition and on time sometimes actually earlier than expected. The decorations are just beautiful,the pai... See more

Rated 5 out of 5 stars

I received a damaged product, so I sent an email to Mr. Christmas' Customer Service. It was after hours, but I received a reply in about 15 minutes! I was provided instructions on what to send, like p... See more


Company details


Contact info

4.1

Great

TrustScore 4 out of 5

828 reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(828)

820 reviews in the last 12 months

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Rated 5 out of 5 stars

I love my c-9 Bulb Wreaths,Tree, & Grinch Tree Topper!

After Christmas they have great sales! I bought a 30 in. C-9 bulb wreath, a Halloween c-9 bulb wreath,a c-9 bulb table top tree, & a Grinch flying tree topper. They are just beautiful! I have purchased many things over the years from Mr Christmas & they last! Quality & great craftsmanship are in their products. Their prices tell of their products worth! It's a name that has been around for many years & have trusted.

January 1, 2026
Rated 5 out of 5 stars

I bought 4 of these this season

I bought 4 of these this season. The first for my mother, then my wife and finally my two sisters. I was so blow away by the intricacies and details and movements of the carousel from my mother’s that I had to buy one for each of the other important women in my life. I would recommend a Mr. Christmas carousel for anyone who wants to add a beautiful piece of high end decor to their homes for the holiday.

December 31, 2025
Rated 2 out of 5 stars

Disappointed with Mr. Christmas

I ordered a few items last year after Christmas for use this Christmas. One item was the 10ft. outdoor climbing Santa. This item worked perfectly for 3 days then Santa stopped climbing. I disconnected and then reconnected all wires. This did not help. After speaking with someone from Suntronics, the company that repairs items for Mr. Christmas I was disappointed to hear they do not really repair items, just sell parts.
Another item was the Santa riding a construction lift
(indoor item) After a week this item started making a "grinding" noise and did not operate as it should have. Although we have other Mr. Christmas items that work well we are disappointed with the lack of repair service offered by Mr. Christmas. I will be questioning whether I will buy anything else from this company.

December 31, 2025
Rated 4 out of 5 stars

Cute Product

The singing reindeer is so cute. The grandchildren just love it. I ordered it late & was so happy that I received it well before Christmas so it could be enjoyed this year. Thank you Mr. Christmas for the quick turnaround time.

November 26, 2025
Rated 1 out of 5 stars

Poor customer service

I sent them 3 emails and they never responded about my order. I would never order from them again. Terrible customer service.

December 31, 2025
Rated 1 out of 5 stars

One of the items in my order was…

One of the items in my order was defective. I contacted customer service immediately about getting a refund or replacement for the defective item. I was asked to produce a lot of information before you would assist me. I produced the information, but as of today, I still have not received a return label for the item. I will be disputing the charge with my credit card. I understand that sometimes a defective item is shipped to a customer, but there is no excuse for the poor customer service that followed. It would be very unlikely that ai would purchase from your company in the future, based upon this experience.

December 31, 2025
Rated 1 out of 5 stars

Received a contaminated product and was…

Received a contaminated product and was told
I would get refunded. I run a daycare and I was made to feel understood about not wanting to handle item. I was told I could get refund or replacement so I got rid of it to make sure it was a safe environment for my daycare kids. Just to be told I would not be getting a replacement or refund

December 31, 2025
Rated 1 out of 5 stars

Worst company ever

Worst company ever! You don’t want to help if there is a problem. I had to file a dispute to get you to answer my emails. I seriously doubt I would ever buy from you again!

December 31, 2025

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