mResell.de Reviews 403

TrustScore 4 out of 5

4.2

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Company details

  1. Electronics Company
  2. Cell Phone Store
  3. Used Computer Store

Written by the company

Apple-Produkte günstig kaufen - mResell bietet Verbrauchern und Unternehmen eine schnelle, sichere und umweltfreundliche Möglichkeit, gebrauchte Apple-Produkte zu verkaufen und zu kaufen. Zwei von drei Europäern würden ihre derzeitigen digitalen Geräte gerne länger nutzen, sofern die Leistung nicht wesentlich beeinträchtigt wird. Elektronikschrott ist ein großes globales Umweltproblem und einer der am schnellsten wachsenden Abfallströme in der EU und weltweit. Das gestiegene Bewusstsein führt zu einem neuen Verhalten bei Verbrauchern und Unternehmen - Reparieren, Wiederverwenden, Wiederverkaufen und Recyceln. Da durch den Verkauf neuer Apple-Produkte große Mengen an gebrauchten Produkten anfallen und ein neuer Markt für gebrauchte Produkte entsteht, bieten wir Verkäufern und Käufern eine neue, schnelle, sichere und umweltfreundliche Option, ohne den ganzen Ärger von C2C-Transaktionen. Wenn Sie als Kunde ein Gerät bei uns kaufen oder etwas an uns verkaufen, profitieren Sie immer von folgenden Eigenschaften: - kostenloser klimakompensierter Versand sowohl für den Verkauf als auch für den Kauf - 12 Monate Garantie - 14-tägiges Rückgaberecht ohne Angabe von Gründen mResell ist derzeit in 10 Märkten in Europa und Australien tätig.


Contact info

4.2

Great

TrustScore 4 out of 5

403 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Dudes did it!

Dudes did it!
From posting to paying, under two weeks!
I’m a happy customer and would recommend Mresell to anyone.

January 10, 2023
mResell.de logo

Reply from mResell.de

Danke für das Feedback!
Wir freuen uns zu hören, dass Sie mit unserem Service zufrieden sind :)
Beste Grüße mResell

Rated 5 out of 5 stars

Excellent service

Excellent service ! Marko, Service Officer for Netherlands & Germany, was a great help. The MacBook Pro will arrive today (09/05/22) after placing the order on 06/05/22. Really good responses.

May 9, 2022
mResell.de logo

Reply from mResell.de

Danke für das Feedback!
Wir freuen uns zu hören, dass Sie mit unserem Service zufrieden sind :)
Beste Grüße mResell

Rated 5 out of 5 stars

Good price

Good price, very fast delivery, article as advertised.

I might come back here.

April 29, 2022
mResell.de logo

Reply from mResell.de

Danke für das Feedback!
Wir freuen uns zu hören, dass Sie mit unserem Service zufrieden sind :)
Beste Grüße mResell

Rated 5 out of 5 stars

Thank you for the prompt service and…

Thank you for the prompt service and the good product quality. When my MacMini suddenly died in Stuttgart last week, I was a little anxious, especially because finances are not good right now, but one day later I was already reconstructing my TimeMachine data onto a new-looking refurbished MacMini which I got from Stockholm in less than 24 hours – all for a reasonable price. Brilliant!

February 6, 2022
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Reply from mResell.de

Thank you for your feedback :)

Rated 5 out of 5 stars

Very quick and professional handling

The sale of my iMac to mresell went very well - professional and transparent handling and quick transfer of money. Will definitely consider mresell for any further sale of my apple equipment.

December 16, 2021
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Reply from mResell.de

Vielen Dank für Ihr Feedback :)

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, good product which is identical with grades (like 4/5 stars) in web page.

August 23, 2021
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Reply from mResell.de

Thank you very much for your feedback :)

Rated 5 out of 5 stars

Great service and product!

The item arrived sooner than announced/expected and was in mint condition. I highly recommend this reseller!

July 10, 2021
mResell.de logo

Reply from mResell.de

Thank you very much for your review.

Rated 1 out of 5 stars

ABG is not clear about the different expenses you may incur

The good: They provide some justification as to why they changed the offer as drastically as they did. The shipping process was also easy and I could opt to have someone come to pick it up at my home.
The bad: Unfortunately, the contract is ambiguously worded and does not make it clear under what conditions you must pay them to send your device back to you. Before sending my device in, my understanding of the ABG was that I would only have to pay a service fee if I had provided false information about my device, or if I cancelled the original sale. In reality, if you reject their re-evaluated offer for any reason (even if the drop was extreme), you must pay 39EUR to have your device sent back to you or they will take your device with no reimbursement. It doesn't seem like much but this is causing me a lot of financial stress. All in all I am quite disappointed with the service. I tried to be honest and provide as much detail as possible before sending my device in, but still ended up losing money. I would recommend having your device evaluated at an official retailer before sending it in, or using a different company like WirKaufens if your device is used.

January 26, 2021
Unprompted review
mResell.de logo

Reply from mResell.de

We are very sorry to hear that you are not happy with our service. We always take our critic very seriously and will definitely analyze each case with great care. Every step is written down in our T&C, which states that as well as the functional as the visual condition are evaluated by technicians. A price drop occurs only when the functional or visual condition greatly differ from the customers description. We also always provide a clear message as to why the price needed to be reevaluated. We still hope that you will someday take a look once again at our Webpage and find something useful for yourself. In case of any questions, feel free to ask.

Rated 5 out of 5 stars

Only site for selling your Apple used Products 👍🏻

This was my first time selling my MACBOOK online and I have searched a lot for the best site to sell at. I came across MResell and having seen positive response online, I went with them and to my surprise if one rate their Gadget to the best of its recent state. They do offer to pay the suggested price and that’s what happened with me. I couldn’t recommend MResell any less. I don’t usually rate sites but they end up surprising me with how easy it was 👍🏻

December 28, 2020
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Reply from mResell.de

Thank you very much for your feedback, it is highly aprreciated.

Rated 5 out of 5 stars

Works great!

I would always choose them again! No shipping costs which is great!

August 16, 2020
Unprompted review
mResell.de logo

Reply from mResell.de

Thank your very much for your feedback. We wish you all the best and enjoy your new device :)

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