While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the premium fabrics, solid construction, and stylish designs that often exceed expectations. Many people are impressed with the perfect fit and the overall sophisticated appearance of the suits, frequently receiving compliments. The ordering process is often described as straightforward, and many consumers appreciate the wide selection available. However, some customers also noted issues with the return policy, finding it unsatisfactory or difficult to navigate. A few people experienced problems with orders, including items arriving not as described, sizing discrepancies, or missing parcels. While many reviewers found customer service to be helpful and responsive, some individuals reported difficulties with communication, such as unanswered messages or slow responses, particularly when trying to resolve return or refund issues.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the excellent... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction with their orders,... See more

Return policy

Reviewers express widespread dissatisfaction with the return policy. Many customers report difficulties... See more

Based on these reviews

Rated 4 out of 5 stars

Ordered a suit for my partner and he loved it! fit perfectly so sizes were spot on on the website. The trousers ripped a few weeks after purchase but got them mended and no issues since (he's in hospi... See more

Rated 5 out of 5 stars

Amazing experience with Mr Guild! I’m really pleased with this suit — the quality is excellent and it fits perfectly. The fabric feels comfortable and looks very smart, making it ideal for formal occ... See more

Rated 5 out of 5 stars

Due to an upcoming wedding, I had a first time experience with an order at MrGuild. Since I am living in Germany, I honestly wasn't sure if the delivery would arrive in time. However, not only the pa... See more

Rated 4 out of 5 stars

I recently bought a tuxedo from Guild, and I couldn’t be happier! It arrived right on time, and the fit was spot-on — just a tiny adjustment needed for the sleeves and trousers. The tuxedo is absolute... See more


Company details

  1. Men's Clothing Store
  2. Tuxedo Shop

Written by the company

Mr Guild is a mens clothing brand founded by celebrity stylist mr Gee Beller. Mr Guild specialises in high quality three piece suits, tuxedo’s, formal wear and hand crafted footwear, made from the finest leather, that offers comfort, charisma and charm for all occasions. With our tailored trousers, blazers, double & single breasted waistcoats, we aim to cater for every man, for every occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding quality and fit

Outstanding quality and fit, I have good knowledge of tailoring, I worked for an up market clothing retailer selling Giorgio Armani,Hugo Boss and Ralph Lauren. I must say the suit I purchased from Mr Guild was delivered in 5 days, usually takes a bit longer as I live in Northern Ireland. I tried it on and it is PERFECT, cloth is quality, very well put together, fit is absolutely amazing, label says made in Italy and I wouldn't argue with that. I paid the same as you'd expect to pay on the high street but this is way better quality by far, most suits at this price feel like cardboard, this has a great tailored shoulder, flowing lapels and tapered to the waist just perfect. (6 button double breasted) I'll definitely be buying another after Christmas.

December 3, 2024
Unprompted review
Rated 4 out of 5 stars

4* overall - 5* star service!

I am giving 4 stars because, initially I had troubles with sizing and had to return 2 suits, which was an inconvenience.

However, the customer service and personal attention to my needs after contacting them was second to none, I was responded to within 10 minutes and continued to discuss the issues over the phone until we found a solution. G took measurements and tried to fit the suit to my shape, as best you can at a distance. When the suit arrived it fit perfectly!

I would like to say a huge thank you, and will certainly return when a new suit is required.

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Suits and Great Customer Service

ordered navy 3 pcs suits for my sons wedding and super happy so went back and ordered a DB black slim fit. DHL messed up the delivery and Mr Guild sent a replacement immediately - superb customer service and great fitting suits. Will continue to use.

October 18, 2024
Unprompted review
Rated 4 out of 5 stars

Top notch shopping experience

From start to finish they make you feel valued. The whole shopping experience is top drawer and that's why I've gone back 3 times since for my suits. Their product is tailor made for each client, is of high quality and delivered in record time.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

Mr guild has a great collection of…

Mr guild has a great collection of men’s suit, with very tailored and custom fit. I bought a double breasted tuxedo, really liked the fit and the material, would definitely recommend to all the men who love a good fitted suits.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

I can’t fault the quality of the…

I can’t fault the quality of the product. Not only that I ordered a suit that was a little snug, spoke to a representative through WhatsApp and a new suit arrived within 3 days. The exchange process was also very easy and straight forward (with other companies a find this is normally a pain)

August 22, 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look