Banner for MrLender.com

MrLender.com Reviews 14,635

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their respectful, compassionate, and professional approach, highlighting their helpfulness and understanding. Many people appreciate the clear communication, quick responses, and efficient service, noting that the application process is easy and funds are transferred promptly. The company is often recommended for its fair rates and excellent customer service, with consumers feeling valued as individuals rather than just customers. However, some customers reported issues with payment handling, including billing discrepancies. A few reviewers also found the application process slow and awkward, and some were dissatisfied with the communication regarding missed payments, perceiving it as overly persistent or not fully aligned with prior arrangements.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the fast and efficient service, with some... See more

Staff

People report positive experiences with staff, highlighting their politeness, helpfulness, and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and politeness... See more

Payment

Reviewers highlight positive aspects of payment. Many customers praise the speed and efficiency of the... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the smooth,... See more

Based on these reviews

Rated 5 out of 5 stars

I had a series of events out of my control I lost my daughter to heart failure last year and my partner has been in hospital since last year This caused streams of financial and other documents... See more

Company replied

Rated 5 out of 5 stars

Ellisa was fantastic, really patient, kind, trustworthy and professional. My circumstances needed tailoring and over the course of a couple of days I received my loan. Please be honest in your applica... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing assistance today! I was only waiting for a rep to answer for about 2-3 minutes, then I got through to KAYA, she was so helpful and efficient. She was understanding and kind and re... See more

Company replied

Rated 5 out of 5 stars

Applied at 10.30 this morning, application approved within 40mins and currently awaiting the funds to appear in my account. One thing I would like to share - unlike other companies they do not discrim... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

MrLender.com is a leading UK-based short-term credit provider


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

It's all good 👍

It's all good 👍
Thank for help

April 11, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for rating our service 5 stars!

Rated 5 out of 5 stars

Super quick response

What a fast response, super quick and easy with the payment. Everything is explained on the app.so far so good 👍

April 10, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star review!

It's great to hear your feedback, thank you.

Rated 3 out of 5 stars

I like the professional manner in which…

I like the professional manner in which the service is rendered. The service is prompt and time efficient; no undue delays and feet dragging.

April 9, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Reginald,

Thank you for your positive review!

It's great to hear you found the service provide by Mr Lender to be professional and efficient.

Thank you for your feedback!

Rated 1 out of 5 stars

Very slow and awkward process.

Very slow and awkward process.

Accepted then left hanging.

April 9, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

We are sorry to read of your one-star review and your dissatisfaction with our service.

We are unable to discuss your application on a public forum such as Trust Pilot. Therefore, we politely ask that you contact Mr Lender directly should you wish to discuss this matter further.

Thank you, Mr Lender.

Rated 5 out of 5 stars

Easy

Easy, quick and no hassle

April 9, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Craig,

Thank you for rating us 5 stars!

Rated 5 out of 5 stars

What an absolutely fantastic team

I had a series of events out of my control I lost my daughter to heart failure last year and my partner has been in hospital since last year
This caused streams of financial and other documents to fill and phones calls to make at times I have been so confused and beside myself as I struggle with a condition myself
This company have been amazing, treating me with respect and compassion with clear continous emails and updates not threats and robotic emails
Today they settled my loan with me at a very reduced settlement amount that i could afford they then thanked me for paying my extremely fair settlement amount
This team are absolute asset to the company
Many thanks Miss Emma Head

April 8, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Emma,

Thank you for your 5 star review!

Firstly, we are so sorry to hear of your personal experiences and sincerely hope that you are receiving the appropriate care and support during this difficult time.

We are so glad to hear you have been happy with the service provided by Mr Lender.

Thank you for taking the time to leave us your kind feedback, it's greatly appreciated!

Rated 5 out of 5 stars

Mr. Lender - A Positive Experience

Swift application process. Helpful call centre operatives. Prompt responses to queries via website and email. Clear communication on fees, interest and repayment options. I would recommend Mr. Lender to anyone seeking a short-term loan.

April 7, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Chris,

Thank you for rating us 5 stars!

We are so happy to hear you found Mr Lender to be clear and helpful.

Your feedback is greatly appreciated, thank you!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, application is easy, straightforward and money is quickly transferred the same day.

April 7, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Deborah,

Thank you for your 5 star review!

It's great to hear you found Mr Lender to be straightforward and have been so happy with the service provided.

Thank you for your feedback!

Rated 5 out of 5 stars

The website and questions are clear and…

The website and questions are clear and easy to understand. It takes little time to complete and wait for a decision. Will recommend to friends and family.

April 6, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star rating!

It's great to hear you have been so happy with the service provided by Mr Lender.

Thank you for your feedback!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look