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MrLender.com Reviews 14,635

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their respectful, compassionate, and professional approach, highlighting their helpfulness and understanding. Many people appreciate the clear communication, quick responses, and efficient service, noting that the application process is easy and funds are transferred promptly. The company is often recommended for its fair rates and excellent customer service, with consumers feeling valued as individuals rather than just customers. However, some customers reported issues with payment handling, including billing discrepancies. A few reviewers also found the application process slow and awkward, and some were dissatisfied with the communication regarding missed payments, perceiving it as overly persistent or not fully aligned with prior arrangements.

What people talk about most

Service

Consumers find service to be positive. Many reviewers praise the fast and efficient service, with some... See more

Staff

People report positive experiences with staff, highlighting their politeness, helpfulness, and efficiency.... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and politeness... See more

Payment

Reviewers highlight positive aspects of payment. Many customers praise the speed and efficiency of the... See more

User experience

Users describe positive interactions with user experience. Customers consistently praise the smooth,... See more

Based on these reviews

Rated 5 out of 5 stars

I had a series of events out of my control I lost my daughter to heart failure last year and my partner has been in hospital since last year This caused streams of financial and other documents... See more

Company replied

Rated 5 out of 5 stars

Ellisa was fantastic, really patient, kind, trustworthy and professional. My circumstances needed tailoring and over the course of a couple of days I received my loan. Please be honest in your applica... See more

Company replied

Rated 5 out of 5 stars

Absolutely amazing assistance today! I was only waiting for a rep to answer for about 2-3 minutes, then I got through to KAYA, she was so helpful and efficient. She was understanding and kind and re... See more

Company replied

Rated 5 out of 5 stars

Applied at 10.30 this morning, application approved within 40mins and currently awaiting the funds to appear in my account. One thing I would like to share - unlike other companies they do not discrim... See more

Company replied


Company details

  1. Non-Bank Financial Service

Written by the company

MrLender.com is a leading UK-based short-term credit provider


Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Be responsible and it works.

I have had about 10 loans in the past 3/4 years. I would never recommend or encourage taking loans at this high APR.
However, the funds arrive promptly, the customer service is very helpful. One time I couldn't pay on time and they froze the interest temporarily. As far as payday loans go these are great.

March 30, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for your 5 star review!

It's great to hear you have been so happy with the service provided by Mr Lender.

The interest charged on the capital is compliant with regulatory guidelines as set out by the Financial Conduct Authority and no customer will repay more than double the capital borrowed.

Thank you for taking the time to leave us your feedback, it's greatly appreciated!

Rated 5 out of 5 stars

Easy to do

Easy to do, no complications and straight forward, thank you Mr Lender you’ve been a great help

March 29, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Charles,

Thank you for rating us 5 stars!

Your feedback is greatly appreciated.

Rated 5 out of 5 stars

So simple

So simple
All charges are explained clearly
Yes the interest isn't the lowest but , easy to apply, you don't get pushed to reapply

September 18, 2025
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Lindsey,

Thank you for your 5 star rating!

We are glad to hear you found Mr Lender to be clear and straight forward.

The interest charged on the capital is compliant with regulatory guidelines as set out by the Financial Conduct Authority and no customer will repay more than double the capital borrowed.

Thank you for your review!

Rated 5 out of 5 stars

Mr Lender has been there for me

Mr Lender has been there for me, when I needed them . They have been absolutely amazing. I would recommend them to anyone.

March 27, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi David,

Thank you for your 5 star review!

We are so glad that you have been happy with the service provided by Mr Lender and would recommend us.

Thank you for your feedback.

Rated 5 out of 5 stars

It was so simple to apply

It was so simple to apply . Quick decision. Really would recommend and will definitely use again in the future

March 27, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi David,

Thank you for your 5 star rating!

It's great to hear that you would recommend Mr Lender to others.

Thank you for taking the time to leave us your feedback.

Rated 5 out of 5 stars

Easy and friendly.

It was easy to fill in and if anymore informations was needed they will ring or email.imissed the call cos I was chasing mu toddler daughter so they emailed me and was polite in emails aswell.very professional.

March 27, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Sonia,

Thank you for rating us 5 stars!

It's great to hear you have been happy with the service provided by Mr Lender.

Thank you for your review!

Rated 5 out of 5 stars

Fantastic loan company offered me a…

Fantastic loan company offered me a quick loan with easy process and same day funds

March 26, 2026
Unprompted review
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Reply from MrLender.com

Hi Ronnie,

Thank you for rating our service 5 stars!

It's greatly appreciated.

Rated 5 out of 5 stars

Good thank you

Good thank you, you are very good

March 25, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hello,

Thank you for rating us 5 stars!

Rated 5 out of 5 stars

Great company

Great company
Proffessional
Very understanding of your needs

March 25, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Spencer,

Thank you for your 5 star review!

We appreciate your feedback.

Rated 5 out of 5 stars

Easy communication

Easy communication, immediate help. Acceptable interest. Easy repayment plan. You have to know what you can afford.

March 25, 2026
Unprompted review
MrLender.com logo

Reply from MrLender.com

Hi Jacob,

Thank you for your 5 star rating!

It's greatly appreciated.

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