HedgehogReviews 

38
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The products are of high quality and put a smile on my face and everyone that got a Mr Pokee postcard or calendar as a gift from me. My personal favorite is the t-shirt and, of course, the calendar! :... See more

Rated 5 out of 5 stars

That was my second order and I am absolutely satisfied. The calendars were sent quickly and a postcard was included as a small gift, which immediately put a smile on my face. I am pretty sure that I w... See more

Rated 5 out of 5 stars

Very cute products with an emphasis on great detail. Shipping went just fine and my girlfriend couldn't be happier. Will definitely order again.

Rated 5 out of 5 stars

Everything got here really quickly and the calendar and plushies are so cute! Really good quality. I am super happy with my order! Im definitely getting the next calendar too.

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4.5

Excellent

TrustScore 4.5 out of 5

38 reviews

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4.5

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(38)

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Rated 1 out of 5 stars

Avoid those scammers!

I made a purchase 1.11.2021 and STILL haven't received it. It's June 2022 so I've been waiting for OVER 7 months! In addition, I NEVER got any email saying the purchase was sent! I tried contacting the shop, they did answer 2 or 3 times at the beginning (saying the delay is due to the pandemic and telling me to keep waiting), but since January they don't respond at all to my messages. I sent multiple emails from different email adresses, I tried contacting through contact form on their website, I wrote to them via private messages on Instagram and Messanger and I also put some comments about this situation on their Facebook - and NOTHING, all of my messages have been totally ignored! I recommend you NOT to buy from them. They make pretty content on social medias and then use their popularity to scam people. Shame on them!!!

June 14, 2022
Unprompted review
Rated 1 out of 5 stars

Zero customer service

Similar to others, I placed an order for a 2022 calendar on 12th December (intended as a Christmas gift). I still haven't received a response to multiple emails requesting updates on the location of the item.
Why have an email address to contact about shipping if you aren't going to answer any of the requests?
Previous orders had been ok - but I will not be buying from them again.

January 9, 2022
Unprompted review
Rated 1 out of 5 stars

It doesn't ship

I've placed my order a month ago, nothing arrived yet. The page doesn't show any shipping updates. I've tried to contact them by email multiple times but they aren't replying.

Looks like a scam, reading the reviews here it seems they send a couple items to cover their backs and profit over the rest.

Wouldn't recommend buying from this shop.

Sincerely,
a dissapointed customer.

December 23, 2021
Unprompted review
Rated 1 out of 5 stars

Took my money and ran

I ordered a calendar which has not arrived. The tracking details I was given do not exist. I have emailed multiple times and not had any replies. Seems like I am not the only one this has happened to. Be warned and don’t waste your money.

November 9, 2021
Unprompted review
Rated 1 out of 5 stars

Not delivered and poor communication

Ordered a calendar in January 2021 and it has not arrived. Litha was responsive at first, however, did not provide any clear action or options for repurchasing. My emails to hello@mrpokee are now going unanswered. I can understand that post gets lost and that it will take longer to be delivered during COVID; however, I would have really appreciated if the Mr Pokee team had of provided me with clear recommendations.

June 3, 2021
Unprompted review
Rated 1 out of 5 stars

What a terrible experience

What a terrible experience. I purchased a plush October 2020, it is now late May 2021.... At first when emailing the team the women Litha seemed reasonable and polite, she blamed it on the postage system after COVID, I understood and she gave me a date to contact her if it had not arrived even though she assured it was completely normal. When the date came by still no package, contacted again and she pushed the date further back promising a full refund then. Still nothing, contacted again this time she started getting rude. After that I was completely ignored. 29 emails and 2 Instagram DM’s later still nothing! All I want is my money back, what a scam artist, travelling around the world at good people’s expenses. Shameful.

May 29, 2021
Unprompted review
Rated 1 out of 5 stars

Again, could not be more disappointed

Writing another negative review as still nothing has been done to resolve my order from November. Although a replacement was offered to me only after I wrote my first negative review, when I responded saying I would like a replacement or a refund, I heard nothing back. I’ve again emailed multiple times and heard nothing. This has been a complete waste of time and money. What was supposed to be a cute Christmas gift for my mom has just become a total headache. It’s not fair to take money from someone if you aren’t going to ensure the products are actually sent or offer any customer service whatsoever. Again could not be more disappointed.

April 16, 2021
Unprompted review
Rated 5 out of 5 stars

Everything was great

Everything was great. Love my plushie and calendar - Looking at these cute pictures everyday fills me with so much joy. Thanks for shipping to my country! Obrigadaaa!<3

March 29, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you!!!

I love my Mr. Pokee calendar of Herbee and Audree and my plush! Will definitely order again soon! Thanks for all you do and your uplifting posts, they really make my days!

March 2, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you Mr. Pokee Familee ❤

That was my second order and I am absolutely satisfied. The calendars were sent quickly and a postcard was included as a small gift, which immediately put a smile on my face. I am pretty sure that I will order something from this shop again.

February 19, 2021
Unprompted review
Rated 4 out of 5 stars

I love the Mr Pokee merch!

The products are of high quality and put a smile on my face and everyone that got a Mr Pokee postcard or calendar as a gift from me. My personal favorite is the t-shirt and, of course, the calendar! :) Shipping took a little bit longer than expected which is why I contacted the shop via e-mail and got a fast and kind response that there are delays in shipping due to the current situation. Overall, I'd order there again as the products are really nice gifts :)

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

I am super happy!…

I am super happy with my plushis and calendar! All the products I ordered arrived quickly. Even my personal message was answered super fast. In love with this shop!

February 17, 2021
Unprompted review

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