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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being helpful, polite, and caring, often going above and beyond to assist with finding items or resolving issues. People appreciate the friendly and professional demeanor of employees, which contributes to a positive shopping experience. However, some people were dissatisfied with pricing inconsistencies, noting that items are often charged at a higher price at the till than what is displayed on the shelves. There are also occasional complaints about customer service, with some individuals reporting unhelpful or rude staff interactions, and difficulties in resolving issues or making complaints.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise individual staff members for being helpful,... See more

Product

Reviewers highlight ambiguous aspects of product. Some consumers praise the wide selection of products,... See more

Price

Consumers find price to be ambiguous. Many reviewers report issues with inaccurate pricing, often being... See more

Service

Reviewers mention ambiguous feedback about service. While some customers experienced fantastic and brilliant... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise exceptional service,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good selection, especially for household and seasonal . There not as cheap as an other well know discount store in Ireland and I would not spend spend a couple of euro extra on certain items than an o... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 5 out of 5 stars

I had a great experience with a young man named David at Mr Price Arklow. I approached him while he was on the till looking for help, and he immediately stopped what he was doing to assist me. He was... See more

Company replied

Rated 5 out of 5 stars

Nice store at Gulliver’s, did work experience there for a week in December and the Manager Walter was amazing and really nice. He encouraged me a lot which was nice, and because of him this shop is... See more

Company replied


Company details

  1. Discount Store

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.7

Average

TrustScore 3.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I was in the shop in Waterford city the…

I was in the shop in Waterford city the other day and a young lad named luke was lovely a great help and great attitude towards customers very child friendly I had my 3 year old and my 6 week old and he was great with them he has great personality towards customers and great patience towards young kids and such a caring young lad

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Mr. Price Waterford

I was in Mr.Price last week and it was my first time being in the shop as im not from Waterford but I asked one of the staff members for help and a girl named Kasia came up and asked me if I’m okay with a smile on her face. I asked her where a few of the things I was looking for were and she was happy to show me where all the products were. I will definitely be coming back to the shop again as kasia was so kind and helpful.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Great staff, great products at low prices

I absolutely adore this shop, everything at great prices and the staff are so wonderful.
I would like to take this time to say a HUGE thank you to the staff member and security guard for helping straight away when I lost my purse in the Mullingar branch, you were amazing and your Manager should be highly proud of your staff members.

April 17, 2025
Unprompted review
Rated 3 out of 5 stars

Worst delivery

Shopping with them is easy, but boy oh boy, delivery is something else!
The couriers they use are useless at best.
Delivery dates come and go & when you query, it's nothing but excuses.
Shop in person. Save yourself the hassle.

April 17, 2025
Unprompted review
Rated 1 out of 5 stars

Wrong/ expiring items

Have ordered few items through online. In the package description is different when I try to return few items we have pay the return delivery charge which costs more than the return products value. Also they sending the products about to expire.
Dissatisfied with the experience. Never order again

April 1, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible managements behaviour in Dundalk Frances street

The management and some of the staff members of this branch have behaved utterly unacceptable towards my young son and myself today. After the misunderstanding and false alarm about a certain issue I thought had happened at the store floor and trying to do the right thing, they have accused us of shoplifting, and never issued an apology after they couldn't prove of any of their accusations! This caused us a great amount of stress and was a completely humiliating process, especially because something like this has never happened to me before. My advice is to avoid this place at every cost!

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

Mr Price, Ballinasloe, Galway

Mr Price Ballinasloe, was in there recently and due to the large size of shop and all the many aisles, i asked an assistant what aisle i may find baby wipes, she just turned and said 'no english'!! I then asked another assistant and got the same answer again 'no english'. Why on earth is there nobody in that store that speaks english? I just walked out, will not be returning! Where is your customer service, and why have staff on the floor who does not understand what their customer's needs are and can not communicate with them? Mind boggling!!

February 6, 2025
Unprompted review
Rated 4 out of 5 stars

Popped into their Athlone store and…

Popped into their Athlone store and couldn't believe how big the place was. Lots of range and prices are reasonable. Did notice that some of the food items had short Best Before dates. Staff were helpful and polite.

February 25, 2025
Unprompted review
Rated 5 out of 5 stars

Balloons order for a surprise 70th…

Ordered balloons for a surprise 70th from Mr Price Kingsmeadow, Waterford recently. First I spoke to Paula & Michael who helped me decide on the layout of design. I went in on the Thurs the day before party to firm up on order. I dealt with Susan then who went up and beyond to help me. She helped with layout and advised I bring in large plastic bags on day of collection to keep the 8 bundles separate to prevent the ties from knotting together. I would never have thought of this. It was ingenious!. On delivery to party venue they were so easy to place on tables. I had a little panic with the 7 & 0 balloons as they appeared to deflate. I phoned Mr Price and spoke to Susan who put my mind at ease & advised this was due to the cold.
They would reinflate when the room heated up. And reinflate they did. Thank you sooooo much Susan.
I have dealt with Susan on numerous occasions when shopping at Mr Price and I cannot commend her friendly helpful attitude highly enough. A gem for your store so make sure to hold on to her. Makes shopping at Mr Price and absolute pleasure. Thanks again Susan for all your help 😃.

January 31, 2025
Unprompted review
Rated 5 out of 5 stars

Variety of everything

Mr Price is one.of those shops when you go in you come out with more than you expected. Amazing shop so much variety for house, school, animal etc very reasonable prices

January 27, 2025
Unprompted review
Rated 5 out of 5 stars

Mr Price Blanchardstown

Mr Price Blanchardstown ! Special shout out to Siobhan and Santa who went above and beyond to make our visit magical. I can honestly say the world needs more Siobhan’s nothing was to much trouble. 5* service 5 star customer service. Thank you all for making our sensory Santa experience amazing

December 15, 2024
Unprompted review

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