Mr Sanitiser Reviews 69

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

If I could gize negative 10 stars I would. Made an order a month ago for a significant amount, nothing delivered since. Not answering any calls, emails or any form of contact. I even drove to the add... See more

Rated 5 out of 5 stars

customer service and contact was immediate and very helpful when supplies were low and I could not get the item I wanted. Staff rang me and discussed problem. Staff were pleasant to deal with, fri... See more

Rated 4 out of 5 stars

We received our purchase. Excellent service on line. The only problem was our original purchase was out of stock. After 5 weeks I had to contact you to find out what was happening. Got an answer im... See more

Rated 5 out of 5 stars

Like many Australians I have multiple health issues. Mr Sanitiser manufactures qualty masks. Knowing I can take that extra step to protect myself and others enhances my quality of life.

Company details

  1. Hygiene Station
  2. Cleaning Products Supplier
  3. Hygiene Service
  4. Janitorial Equipment Supplier
  5. Office Supplies Store
  6. Toner Cartridge Supplier

Written by the company

We’re Australian-owned leaders in our field. Specialists of Australian Made Hand Sanitiser Dispensers, Instant Hand Sanitiser, Face Mask, Cleaning Chemicals, Janitorial Supplies, PPE, Safety, Hygiene, Paper Products & Dispensers, anti-viral products, Office Supplies and Workplace Essentials. We are a business that delivers innovative solutions and products, which prove to be timeless and thorough beyond measure. We provide all the brands you know and trust Tork, Kimberly Clark, Northfork, Livi, Cleanlink, Quilton, Artline, Marbig, 3M, Avery, Sharpie, HP, Brother, Fuji Xerox and many more. We are trusted as a knowledgeable, friendly, and honest supplier to businesses and individuals. Our capabilities are second to none, offering quality products, a swift and proven distribution service for fast delivery Australia wide, and in-depth product & technical knowledge.


Contact info

3.3

Average

TrustScore 3.5 out of 5

69 reviews

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Rated 1 out of 5 stars

Do not purchase

Do not purchase. This is a fraudulent merchant. They firstly sent us items that are different from what is pictured, stating that their images are not real images, they are for marketing purposes. Secondly the items were collected in February and despite waiting for over a month, follow up requests, letters of demand over 6 months they won’t provide the refund as promised. This is fraud.

June 2, 2022
Unprompted review
Rated 1 out of 5 stars

Fraudulent Merchant

Returned items to them in February. Is is now October and they continue to say they are following up on a refund however no refund is provided. They actually just ignore, or pretend they are chasing it. It’s actually fraud.

October 6, 2022
Unprompted review
Rated 4 out of 5 stars

This was our first purchase

We received our purchase. Excellent service on line. The only problem was our original purchase was out of stock. After 5 weeks I had to contact you to find out what was happening. Got an answer immediately. Upgraded our purchase for a stock item. Was told it would leave immediately and would be advised when it left warehouse. No information was sent to us. Had to contact you to find out where it was after 8 days.

September 14, 2022
Rated 3 out of 5 stars

I got the products No problems

I got the products No problems, l did not receive a order confirmation email… and l did not receive a invoice….

I did not know the parts were coming until Couriers please sent me a Text

September 7, 2022
Rated 5 out of 5 stars

Top Notch Communication!

Fantastic Customer Service. I called to enquire about delivery and the lady that took my call was so friendly and helpful and worked with me to come up with a satisfactory outcome. I was very impressed with the level of care and time she took over the phone with me. Keep up the great work.

September 6, 2022
Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, masks were high quality (I haven't opened the second box, am yet to try those as they're a different brand).

September 3, 2022
Unprompted review
Rated 1 out of 5 stars

Failed to advise nil stock

Placed an order but they failed to advise that product was out of stock and my order was going straight to back order. Only found out when I asked where my order was but too late I now have 3 empty dispensers!

August 11, 2022

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