Mrskicks UK Reviews 140

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

OMG she made the unreal happen, my client was over the moon with all of there sneakers, well worth it!

Rated 5 out of 5 stars

So excited to give these latte custom Jordan’s to my daughter for Christmas! They look exactly like the picture we found online! The folks at the co were amazing at communicating and letting me know t... See more

Company replied

Rated 1 out of 5 stars

How is this lady so popular and has so many followers on social media?? Went to sneakers show in London on 30th of September paid for a custom made shoes received the confirmation on my phone and... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend this company. Amazing bespoke design . Not only great craftmenship but offered help with such amazing unusual ideas . The whole turnover was exceptional from start to finish . A... See more

Company replied

Company details

  1. Shoe Store
  2. Artist
  3. Fashion Accessories Store
  4. Fashion Designer

Written by the company

Mrskicks is a UK leading custom sneaker & restoration brand creating and sourcing the best 1 of 1 products you’ll find within the creative market today! - If we need to clean your shoes to the best ability or design you a very unique pair of sneakers we got you! Originally founded in 2020 we’ve expanded globally offering a unique and more identifiable way of being your best self! Combining art and fashion together! We’ve shipped our shoes all over the world including the USA, UAE and even Australia! Also working with reputable brands such as JD sports, Netflix, Channel 4 & many more! Hop on our wave now and get yourself a pair of bespoke made custom sneakers, or send us your old pairs of shoes and we will completely revive them to life!


Contact info

3.9

Great

TrustScore 4 out of 5

140 reviews

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Rated 5 out of 5 stars

Really professional

Really professional, and amazing business to work with had a excellent experience, I’ve purchased from mrskicks now a few times

December 29, 2025
Unprompted review
Rated 5 out of 5 stars

Event

Wow amazing had them for my event last week great timing and good quality designs for my guests

August 7, 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy company!rubbish shoes

I emailed on the 19th of March regarding a pair of custom air force 1s they had on sale in only a size 7.
I was told if I ordered on the 20th of March I would receive within 2-4 days as they have them in stock ready to go.
Nearly 3 weeks later they have turned up and here are the issues upon opening the box.
1-I ordered them with black custom writing,they came baby blue.
2-I ordered the size 7,they came size 8.
3-the custom parts are just stuck on,not cut to the correct size of the gaps and hanging off everywhere.
4-they have cut the stitching around the ticks to be able to add the custom print but the Nike ticks are all hanging off and not been stuck down or restocked.
I have never had reason to write a review before but please do not!DO NOT order from this company.
It is certain that you will be so disappointed.
Save yourself from the trouble and stress and go with perhaps a more expensive but better company.
These should not be in buisness.
Stop them making money from scamming people.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM SCAM

SCAM - I saw this account thinking it would be a legit company as it seems they have worked with quite big company's like GDK and PRIME - I don't believe this company is real, they are just copywriting other businesses content and posting it as their own on their page. there is not much posted about actuall customers shoes she's done for people nor many positive reviews and upon reflection all seem similar and fake. I sent her my B22 Dior shoes in October for restoration - I contacted them 1 month after sending my shoes asking when I would be receiving my shoes back and she ignored me I messaged every day for the month - still no reply - finally at beginning of January I get reply stating that "you'll get your shoes bro chill" - I replied saying if they aren't sent in a week I'm making a police report - within the week I received my shoes back but IN WORSE CONDITION THAN BEFORE! it seems like they have made a small incision out of spite on the bottoms and sides of one shoe. I'm absolutely heartbroken as this was a gift I was giving to my daughter. They also STANK of some kind of smoke.

January 31, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely atrocious 🤮

Spent nearly 300 pounds on a pair of custom air forces to eventually have them arrive stinking of cannabis and the exterior covered in dog hairs!!!! I took a quick look inside the shoe thinking it can't get any worse. I was wrong. I was put my foot in the shoe to find out there was a brown slimy substance at the end of my crepes not too sure what it is but its smells of doo doo!!. This is absolutely disgusting! Would not recommend it! Want my money back!

January 2, 2025
Unprompted review
Rated 1 out of 5 stars

Theif and scammer

This company is not a legitimate business,or at least only on their own terms. They say they do cleaning and restorations but instead steal your £700 shoes to restore and sell for themselves. Lied about sending them then blocked me on everything. Would not use this company for any type of business as you will be waiting months with no answers or shoes…save your money and your time go to someone better quality. The proof is in the pudding with the reviews on this page! I’ve made a report to trading standard to get my shoes back wish me luck!

December 2, 2024
Unprompted review
Rated 3 out of 5 stars

My experience with Mrskicks UK was…

My experience with Mrskicks UK was mixed. I ordered a pair of custom shoes expecting delivery in 3-4 weeks, but faced delays and poor communication. The shoe design approval process took longer than promised, and when the shoes finally arrived, they had a peeling issue. Despite these problems, the final product needed some self-repair, and their refund policy was not accommodating. The service wasn't entirely satisfactory, but the shoes eventually arrived.

October 31, 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE SCAM ARTIST TAKES MONEY YOU DONT GET YOUR SHOES

If I could put a zero stars review I would. BE WARNED DO NOT ORDER FROM THIS PERSON. You pay but receive nothing. I paid in July it’s now November and I all I have is a few emails where this person keeps promising I will get my shoes, they are coming just hang on. Guess what? No shoes. And Now their email is disabled. I’m trying desperately to get my money back via my bank. Hoping I can get it back. So upset and feel a complete idiot for trusting this person. I paid in advance, I waited, I was polite pleasant. I feel like such a fool to be taken in like this. Be careful please don’t get taken in like I did.

November 9, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

I took about 5 pairs of shoes to Lz, when I met her she was so nice and explained the process very well. But when I saw the shoes I couldn’t believe my eyes they looked brand new!

Thank you Lz for bringing my creps game back to life 🤞🏽✌🏽

October 26, 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely horrible experience with…

Absolutely horrible experience with this company. I originally ordered one pair of custom shoes on 5/30 I was told it takes about 3-4 was to ship. I was told I would have a mock design to approve before shipment on 6/14 I emailed asking for the mock to approve and was told they would have one over to me soon.on 6/25 I still did not have a mock and was told they would have it over to me that day. On 6/28 still did not have the mock and emailed with no response for 3 days when they finally answered and said they where sorry no one emailed that they where having problems with their email.On 7/1 still no mock with another email saying they where sorry they are behind. 7/4 I finally got a mock and shoes were shipped however when the shoe arrived it appeared to just be a sticker placed on the shoe and was pealing off. When I emailed to say I was not satisfied they basically told me they don’t take refunds and to order stuff on Amazon to fix it my self. So for $385 I got a pair of shoes very late bad customer service and pealing sticker on a shoe!!

May 30, 2024
Rated 2 out of 5 stars

Issue with the shoes

Issue with the shoes, the paint started chipping straight away. I then sent them back, I was then told it would few weeks to receive them back. I had to actively chase and then eventually received the shoes back 2 months later and still chipping started to occur. Avoid.

July 14, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing quality

Amazing quality, highly recommend

May 26, 2024
Unprompted review
Mrskicks UK logo

Reply from Mrskicks UK

Hello,

Thanks again for leaving your review it’s truly appreciated :)

Kind regards,

Rated 5 out of 5 stars

Very useful shoe service great customs…

Very useful shoe service great customs got them on time and no headache !

May 26, 2024
Unprompted review
Mrskicks UK logo

Reply from Mrskicks UK

Hello,

Thanks again for leaving your review I’m glad to see you loved our services!

Kind regards,

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