If I could give MSC Industrial (non) Supply less than one star I would. When I called in to return yet another incorrect order due to their terrible website/dishonest selling practices I told the pers... See more
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See what reviewers are saying
While the website can be less than helpful due to faulty or vague product descriptions, the technical support more than make up for it. I can usually find exactly what I need with the assistance of te... See more
The best part about MSC for me is the service we receive from Chris, Ryan Chamberlain and Jamison Follows. All 3 work very hard for us and it's not unnoticed and we appreciate all their efforts. Also... See more
MSC has a wide variety of products available, online catalog easy to use. Was able to order specific products needed. Items were not on stock to MSC had them drop shipped directly from manufacturer... See more
Company details
- Industrial Equipment Supplier
- Abrasives Supplier
- Fastener Supplier
- Material Handling Equipment Supplier
- Safety Equipment Supplier
Written by the company
We are a leading North American distributor of metalworking and maintenance, repair and operations (MRO) products and services.
Contact info
515 Broadhollow Road Suite 1000, 11747, Melville, United States
- 800-645-7270
- customercare@mscdirect.com
- mscdirect.com
4.4
Excellent
724 reviews
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I have alwaysShgop lathe had good service from…
I have always had good service from MSC. I have used their products at my job and personally. Price is always competitive and shipping is fast.
January 13, 2025
Items are as described
Items are as described. The fact that there are many warehouses enables us to receive the items that we need very quickly. The website is very easy to use to place orders quickly and efficiently.
January 13, 2025
Easy to work with
Quick account setup complete with tax exempt status and an easy returns process when it turned out we didn't need the part after all.
December 11, 2024
My MSC service rep
My MSC service rep, was great help. I am able to order what I need.
January 20, 2025
Attitude
Every one has a great attitude..............
I've been a customer for many MANY years ....
Thanks
January 20, 2025
I like the fact you show the…
I like the fact you show the availability and a huge inventory, pictures of the real tool helps big time.
January 17, 2025
The MSC website is easy to navigate and…
The MSC website is easy to navigate and place an order. Shipping is very fast.
January 17, 2025
Quick delivery
January 17, 2025
good service
January 8, 2025
Zero Contact
We placed an urgent order on 12/23, did not get a response until our 5th email on 1/17/2025 that an item listed in stock would be another week. We have a machine down and this delay has impacted our production.
December 23, 2024
Very quick shipping and delivery.
January 7, 2025
Great products
Great products. Easy to locate products on website. Prompt, reliable fulfillment and shipping no matter how large or small. Thanks
December 10, 2024
TERRIBLE WEBSITE
Your website, as always, is less than good. Advertise items for a pack of 100 at a price and when I get them they are a pack of 10 at the same price. I will probably be limiting my business with MSC to only the items I cant find elsewhere or cannot use something else.
January 16, 2025
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