Went in person rather ordering on-line. Great staff. I wanted my first crash helmet. The man should serves me was fist class, no hard sell, loads of knowledge on the helmets and gave me good advice co... See more
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Review summary
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Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
First timer for MSG and found out through internet. Had what I was looking for in a helmet and waterproof riding jeans. Great to see this small independent motorcycle clothing shop operating as the... See more
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On our first visit the lad was really helpful and gave us loads of good advice ( first time bike owner) Not pushing for a sale just happy to share his knowledge and had all the time in the world f... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
MSG Bike Gear
Written by the company
- Committed to finding you the perfect gear for you!
- At MSG Bike Gear we pride ourselves on one major thing - our customer's happiness. If you want the right gear for you, at the right budget, in the right size and in the right colour - we will do everything we can to ensure we find just the right item to fit your needs! We will not push the "hard sell", take your needs and push them to the "top of the line" gear or try to throw in extras you don't need - all we will do is listen to your needs, identify a range of items to suit them and see which you prefer!
Free UK Shipping
On ANY order!
Free shipping on any UK order - with next day delivery available and worldwide shipping for our international customers!
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Reply from MSG Bike Gear
Thanks for the 5-star shout-out! 🧤 We’re glad our friendly team could help you navigate our selection. Enjoy the new Spada Blade gloves—they’re a cracking bit of kit. See you next time!
The best price.
Needed some new pins for my Oxford chain tool. Carriage free from MSG made them the cheapest option.
April 13, 2026
Reply from MSG Bike Gear
We appreciate the feedback! We strive to be the most cost-effective option for riders, so it’s great to hear that our free shipping made the difference for your Oxford Chain Tool parts. Thank you for choosing MSG for your workshop needs—we look forward to helping you again.
Reply from MSG Bike Gear
Thank you for the excellent review! We're thrilled to hear you were happy with the service and the speed of your delivery. The HJC CS-MX II Graffed Red is a standout helmet—that red graphic looks even better in person! We look forward to seeing you again when you're ready for your next bit of gear. Ride safe!
Shipping issue
Told me it would be 2 to 4 buisness days I would get it and the seller didn't ship the package until the 4th day meaning I'm not going to get it until the week after. I ordered on the Monday to get it for the Friday because I needed it for the Saturday. Even the shop app said I will get it by Friday and I checked in the app Friday afternoon and it was still in bloody Middlesbrough.
April 23, 2026
Reply from MSG Bike Gear
Thank you for your feedback, and we are truly sorry for the frustration caused. We always aim to get orders out the door as quickly as possible, but we had some unexpected delays last week that pushed your shipment back. Looking at our records, the order was placed on Tuesday, which made that Friday deadline a bit tighter than usual, but we certainly didn't intend to keep you waiting into the following week. This isn't our typical level of service, and we apologize for letting you down on this occasion. We hope that now the Nolan N60-6 Sport has arrived, the Black and Gold finish is exactly what you were looking for and we’ll work hard to ensure our future deliveries are back up to speed.
Great service and fast delivery 👍🏻
April 14, 2026
Reply from MSG Bike Gear
Thank you for the 5-star review! We’re glad we could get your RST Freestyle 3 gloves to you quickly. Those D3O protectors offer great peace of mind without sacrificing comfort. Enjoy the new gear and thanks for the thumbs up! 👍
5 stars as always
5 stars as always, competitive pricing and fast delivery, highly rate this company
April 21, 2026
Reply from MSG Bike Gear
We really appreciate the high rating! Being highly rated for both price and speed is exactly what we aim for. Thank you for choosing us again for your Oxford gear; it’s a pleasure having you as a regular customer. Ride safe!
Good communication but slow delivery
Really slow delivery ...had to email a few times to find out where it was ... Good communication back on email but don't expect a speedy order
April 13, 2026
Reply from MSG Bike Gear
Thank you for the feedback! We’re glad you found our communication helpful, but we’re truly sorry the delivery didn't live up to our usual standards. We have to admit, that Bank Holiday Monday threw a bit of a spanner in the works! Please accept our apologies, as this definitely isn't how we normally do things. We hope the Iridium Silver visor looks amazing on your RPHA71 and makes the wait worth it. Ride safe!
Absolutely great experience
Absolutely great experience. Parcel arrived very well wrapped, timely, excellent delivery service and item is just as described. Would definitely use them again. Thank you 🙏
April 21, 2026
Reply from MSG Bike Gear
We truly appreciate your feedback! Providing a 'just as described' experience and timely, secure delivery is exactly what we strive for. It’s great to hear you are happy with your new Bull-it Ladies motorcycle jeans. Thank you for your support and for choosing us for your riding gear. Ride safe!
Reply from MSG Bike Gear
Thank you so much for the kind words! We’re firm believers that the right safety gear makes all the difference, so we’re glad our team could share their knowledge to help you find the correct RST back protector. It’s a vital bit of kit for any rider. Enjoy the extra peace of mind on your next ride!
Good service good choice
April 9, 2026
Reply from MSG Bike Gear
We appreciate the feedback! Providing a wide range of choices and excellent service is what we’re all about. We’re happy you found the right Oxford jeans and boots for your needs. Thank you for choosing us, and we look forward to seeing you again soon.
Friendly and helpful
Friendly and helpful. Made it very easy to buy 2 helmets and local to me.
thanks
April 14, 2026
Reply from MSG Bike Gear
Thank you so much! We love hearing from our local riders. It’s always our goal to make the process as easy as possible, especially when you're looking for something as important as two new helmets! We’re thrilled you're happy with the G-Mac Concept flip-fronts—they are a fantastic, versatile choice. Thanks for supporting a local shop, and we’ll see you on the road!
Reply from MSG Bike Gear
We appreciate the kind words! We strive to maintain a 'good range' of the best brands in the industry, so it’s great to hear you enjoyed the selection. That AGV and RST combination is a classic choice for both style and safety. Thank you for choosing us for your full setup, and ride safe!
Quality & Value.
Quality piece of kit at a very good price. The staff are really helpful, but not pushy in any way. A lovely shopping experience. I highly recommend these.
April 8, 2026
Reply from MSG Bike Gear
Thanks for the high recommendation! 🧥 We’re glad you enjoyed the shopping experience and found a great deal on your Akito jacket. It was a pleasure helping you out, and we’ll be sure to pass your kind words on to the whole team. See you next time!
my helmet is a hjc c91
my helmet is a hjc c91
visor hjc17
the pinlock 70 I bought for my helmet doesn't fit in any of the slots on the pinloc insert, and it is the right one listed
I have had to cut it myself to fit , which I wasn't expecting to do,
April 15, 2026
Reply from MSG Bike Gear
Thank you for your feedback, and we’re very sorry to hear about the trouble you had with the fitment. The DKS088 is indeed the correct part for the HJ-17 visor as you say, so it’s concerning to hear that it didn't line up as expected. We certainly wouldn't expect you to have to modify the insert to get it to fit and we never want a customer to have to modify any part, and we always recommend getting in touch with our team if you encounter any difficulty before doing so.
We have since tested that specific Pinlock model on a HJ-17 visor here at the shop and can confirm it is the correct fitment (it fits in the bottom of the top two cutouts). It could be that an adjustment of the visor pins might have been needed etc. but is difficult to say without more information.
Great selection and the staff were very…
Great selection and the staff were very helpful
April 15, 2026
Reply from MSG Bike Gear
Thank you for the 5-star review! We’re so glad you found our selection helpful in finding your new lid. The HJC i91 is a fantastic modular helmet, and we’re happy our team could assist in getting you sorted. Enjoy the ride and the new gear!
Cracking sales team very helpful thanks…
Cracking sales team very helpful thanks lads good job
April 6, 2026
Reply from MSG Bike Gear
Thanks a lot for the 'cracking' feedback! We’ll be sure to pass that on to the lads—they’ll be chuffed to hear they did a good job. We’re glad we could help you get sorted with the full setup of a new helmet, jacket, and trousers. Enjoy the fresh kit and we’ll see you on the road. Ride safe!
Reply from MSG Bike Gear
We appreciate the positive feedback! We strive to offer the best value on essential accessories like the Oxford Oximiser range, so it's great to know you're happy with your purchase and our delivery speed. Thank you for choosing us!
Reply from MSG Bike Gear
Fast delivery and great value—exactly what we aim for! Thanks for the shout-out and we hope you’re loving the new G-Mac flip-front. See you next time!
Reply from MSG Bike Gear
Thank you for the review! We're glad to hear your Oxford Monster XL arrived right on time. It’s a serious bit of security, so we’re happy it’s 'just what you needed' to give you some peace of mind. Keep that bike locked up tight and ride safe!
Reply from MSG Bike Gear
Thanks for coming back to see us! We’re thrilled to hear you’ve had another great experience. Enjoy the new Mida jet helmet and thanks for being part of our riding community. See you again soon!
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