Went in person rather ordering on-line. Great staff. I wanted my first crash helmet. The man should serves me was fist class, no hard sell, loads of knowledge on the helmets and gave me good advice co... See more
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Review summary
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Told about MSG by local motorcycle trainers and Honda. Bought helmet, jacket and gloves there after some help from the sales team. Large selection to choose from. Very happy with my purchase of st... See more
Company replied
First timer for MSG and found out through internet. Had what I was looking for in a helmet and waterproof riding jeans. Great to see this small independent motorcycle clothing shop operating as the... See more
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On our first visit the lad was really helpful and gave us loads of good advice ( first time bike owner) Not pushing for a sale just happy to share his knowledge and had all the time in the world f... See more
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Company details
- Motorcycle Equipment and Accessories Store
- Bike Accessories Store
- Motorcycle Dealer
- Motorcycle Shop
- Protective Clothing Supplier
About MSG Bike Gear
Written by the company
MSG Bike Gear is a leading provider of high-quality motorcycle accessories and gear. The company has been operating in the motorcycle industry for over 20 years and has built a reputation for delivering reliable and innovative products to its customers. MSG Bike Gear is committed to providing the best quality products at affordable prices, making it a popular choice among motorcyclists worldwide.
The company's product range includes helmets, gloves, jackets, boots, and other accessories designed to enhance the riding experience. They offer a wide selection of products from some of the top brands in the industry, such as Alpinestars, Oxford and RST, among others.
In addition to their impressive range of products, MSG Bike Gear is also known for its exceptional customer service. Their knowledgeable and friendly staff are always ready to answer any questions and provide guidance on the best products for each customer's needs. They also offer fast and reliable shipping, making it easy for customers to receive their orders in a timely and hassle-free manner.
Overall, MSG Bike Gear is a trusted and reputable provider of motorcycle gear and accessories. With their commitment to quality products and outstanding customer service, they have earned a loyal customer base and continue to be a top choice for motorcyclists around the world. If you are looking for high-quality gear and accessories for your motorcycle.
MSG Bike Gear
Written by the company
- Committed to finding you the perfect gear for you!
- At MSG Bike Gear we pride ourselves on one major thing - our customer's happiness. If you want the right gear for you, at the right budget, in the right size and in the right colour - we will do everything we can to ensure we find just the right item to fit your needs! We will not push the "hard sell", take your needs and push them to the "top of the line" gear or try to throw in extras you don't need - all we will do is listen to your needs, identify a range of items to suit them and see which you prefer!
Free UK Shipping
On ANY order!
Free shipping on any UK order - with next day delivery available and worldwide shipping for our international customers!
Contact info
Newsham Hall Farm, TS16 0QS, Stockton-On-Tees, United Kingdom
- 01325333346
- support@msgbikegear.co.uk
- msgbikegear.co.uk
4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 48 hours
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Great customer service
Responded promptly to emails. Price matched when requested. Friendly and polite on the phone. Product packed well and sent on time.
February 18, 2026
Reply from MSG Bike Gear
Thanks for the great review! We know how important it is to get a good price and quick answers, so we're happy we could help you out with your new leather jacket. Enjoy the ride and thanks for choosing MSG!
Ordered my helmet and jacket came with…
Ordered my helmet and jacket came with in 2 days amazing quality, definitely my new place for bike gear
February 18, 2026
Reply from MSG Bike Gear
Glad we could get your helmet and jacket to you so quickly. We really appreciate the vote of confidence and can't wait to help you out with your next bit of kit. Safe riding!
Quick delivery
Quick delivery, good product but is it worth £20 for some earplugs? Not sure. Happy customer still
February 17, 2026
Reply from MSG Bike Gear
We totally get it! At first glance, £20 for earplugs can definitely feel like a bit of a "wait, what?" moment.
The reason we're such fans of those Pinlock earplugs is the precision filter—they’re designed to cut out that harsh wind noise while still letting you hear your intercom or emergency sirens. Once you've done a long ride with them, your ears usually thank you for the investment!
We're really glad you're a happy customer and that the delivery was quick. Thanks for the honest feedback!
Great place to visit
Great place to visit. If they haven't got it they will get it within a day or 2
February 7, 2026
Reply from MSG Bike Gear
Thanks for the shout-out! We’re glad you enjoyed the visit. We pride ourselves on being able to source gear fast, so we're glad we could get that RST Endurance setup sorted for you so quickly. See you next time you're passing by!
No pushy sales
No pushy sales. Also had the decency to alert me when a new version of boot was in stock,okay the boot didn’t suit so they were very accommodating and I got fixed up with an alternative.
Definitely recommend
February 7, 2026
Reply from MSG Bike Gear
That is so good to hear! We definitely aren't about the "hard sell" here—we’d much rather you walk out with the right gear than just any gear.
We're glad we could give you the heads-up on the new version of the boots, and even though they weren't the perfect match, it’s great that we could get you fixed up with an alternative that works for you.
Thanks for the recommendation and for trusting us to get your RST boots sorted!
RST leather trousers
I bought a pair of RST trousers from MSG, the price was good. Ordered last Friday and they arrived today, Wednesday. They arrived securely packaged. They fit perfectly and look great with the jacket I have. This is the first time I've used MSG Bike Gear and I'm sure I'll use them again. Thank you.
February 13, 2026
Reply from MSG Bike Gear
Welcome to the MSG family! We’re really happy to hear the RST leathers fit perfectly and that the delivery time hit the mark for you. It sounds like you’ve got a great setup with your jacket now. Enjoy the new trousers and we'll see you again soon!
Fast delivery
Fast delivery.
Unfortunately had to return the helmet but the process was straight forward enough.
February 4, 2026
Reply from MSG Bike Gear
No worries at all! We know that sometimes a helmet just doesn't fit quite right, so we try to make the return process as painless as possible.
We're glad the delivery was fast and that you found the return straightforward. Hopefully, we can help you find the perfect flip-front next time!
First timer for MSG
First timer for MSG and found out through internet. Had what I was looking for in a helmet and waterproof riding jeans. Great to see this small independent motorcycle clothing shop operating as the north east seems to be getting less and less dealers. Worth a try at a great price. Thank you and loved the guard of honour from the ducks!!
February 12, 2026
Reply from MSG Bike Gear
Thanks for the brilliant review! It’s great to hear a first-timer had such a good experience with us. We’re stoked you found the waterproof jeans and helmet you needed. Our MSG ducks are definitely the real bosses around here—glad they gave you a proper welcome! See you again soon.
Lovely staff
Lovely staff, who actually know how to fit a woman for bike gear, great selection. So helpful and friendly, would highly recommend.
February 7, 2026
Reply from MSG Bike Gear
That is so wonderful to hear! We know that finding the right fit for ladies' bike gear can sometimes be a bit of a mission, so we’re thrilled our team could help you get sorted with your new leggings and jacket.
Being friendly and helpful is just how we like to do things here, and we’re so glad you felt at home in the shop. Thank you for the high recommendation—it means the world to us!
Safe riding in your new gear!
Reply from MSG Bike Gear
Simple and sweet! Glad we could get your helmet and goggles delivered fast so you can get out riding. Thanks for the great review!
Kept me updated every step of the…
Kept me updated every step of the way...fast delivery
February 9, 2026
Reply from MSG Bike Gear
Awesome! We hate being left in the dark when we order gear, so we’re glad you appreciated the updates and fast delivery. Glad we could help!
Website easy to use and really fast…
Website easy to use and really fast delivery thank you so much 😊👍
February 6, 2026
Reply from MSG Bike Gear
That is awesome to hear! We’re so glad you found the website easy to navigate and that your new flip-front helmet arrived so quickly.
Thanks for the "😊👍"—we really appreciate the support! Enjoy the new lid.
Great service and delivery by a…
Great service and delivery by a reputable company, namely Royal Mail.
February 3, 2026
Reply from MSG Bike Gear
We’re happy to hear everything went smoothly from our door to yours. It’s great to know you value the Royal Mail delivery as much as we do. Enjoy the versatility of that new flip-front!
Great customer service with a good…
Great customer service with a good range of quality products set in a picturesque environment.
I was so glad I visited MSG bike gear, I purchased a pair of jeans and a hoodie and both are real quality, I was helped and advised along the way.
Going forward MSG bike gear will be my first port of call.
January 31, 2026
Reply from MSG Bike Gear
Thank you so much for the fantastic review! We’re thrilled that we’ll be your first port of call from now on.
It was a pleasure helping you find the right armoured hoodie and jeans—we're glad the advice helped and that you're happy with the quality. We’re pretty lucky to be in such a picturesque spot, and it makes it even better when we get to chat with customers like you!
See you next time you're out our way!
Amazing customer care and 5 stars for…
Amazing customer care and 5 stars for knowledge of their products
Will 100% going back
January 31, 2026
Reply from MSG Bike Gear
Wow, 5 stars! Thank you! We’re glad we could share some of that product knowledge to help you find the right textile jacket. We look forward to seeing you when you're back for more gear!
Simply the best by far. 10/10
This was my first time buying from MSG Bike Gear and I’m “blown away”.
Bought another biker shirt and to be honest, I picked MSG because very good price and was expecting “problems” but what I got was far from. Best price, express delivery, product perfect.
I shall definitely try MSG first in future 10/10 for sure.
January 30, 2026
Reply from MSG Bike Gear
"Simply the best" – we’ll take that! Thank you so much for the 10/10 review.
We know it can be a bit nerve-wracking trying a new shop for the first time, especially when the price looks too good to be true! We’re stoked we could "blow you away" with the best price and express delivery on your new Kevlar riding shirt.
It’s great to hear we’ve earned that top spot on your list for future gear. Welcome to the MSG family!
Reply from MSG Bike Gear
Perfect! We know you want to get out on the road quickly, so we're glad the delivery was speedy. Enjoy the new lid!
Knee sliders for motor bike trousers.
The product was exactly what I ordered. Fairly priced a delivered on time. Thanks
January 26, 2026
Reply from MSG Bike Gear
Perfect! Simple, fairly priced, and on time—just how it should be. Thanks for the review!
Very friendly people & listened to my…
Very friendly people & listened to my requirements. Did not try to sell me the most expensive kit.
January 27, 2026
Reply from MSG Bike Gear
Awesome! We pride ourselves on being friendly and honest, so it’s great to know you felt heard and weren't pressured into a big spend. Hope you enjoy your new gear!
Reply from MSG Bike Gear
We’re so glad you’re happy with your new open-face helmet. It’s great to hear that it arrived super quick, well-protected, and at a price that didn't break the bank!
Thanks for the awesome feedback!
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