I wouldn't hire MTI for a corporate event
We hired MTI for a corporate event we were having in Atlanta to transport our guests from the conference to the networking party.
Unfortunately, the experience fell far short of expectations and created significant challenges for both our guests and event staff.
The level of service was unprofessional and quite unacceptable. The issues we encountered included:
Buses arriving significantly late, disrupting our event schedule
Drivers lacking clear knowledge of routes and destinations
Vehicles without functioning air conditioning, leaving guests uncomfortable in the heat
Buses in visibly poor and unprofessional condition (see picture which looks like an episode of CSI)
Drivers behaving rudely and failing to provide updates or communicate delays when asked
A generally disorganized and chaotic transportation experience overall
These failures placed undue stress on our team and negatively impacted our attendees. Guests were left feeling uncomfortable, overheated, and frustrated, an outcome that does not align with the standards we expect for our events or from our partners.
Due to this we asked for a significant refund for the services provided. But was given about a 15% refund which I thought wasn't aligned given our experience. I couldn't recommend this company, at least for corporate events.