Medical Training SolutionsReviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and instructors for their knowledge, supportive approach, and ability to make learning engaging and easy to understand. The facilities are frequently highlighted as excellent, well-equipped, and providing a great environment for learning, often exceeding expectations. Reviewers also appreciated the clear instructions, interactive sessions, and hands-on practice opportunities that helped build confidence and reinforce concepts. However, some customers mentioned that while the overall facilities were good, the provided lunch was grim and only water was available as a beverage.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising instructors and faculty members for... See more

User experience

Reviewers mention positive feedback about user experience, with many finding the courses enjoyable,... See more

Facilities

Customers had positive experiences with facilities, consistently describing them as excellent and... See more

Instructions

Users describe positive interactions with instructions, highlighting the instructors' extensive knowledge and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Brilliant instructors and course, definitely feel this course needs to be made mandatory for any NQP. Instructors made you feel at ease and like you could ask any questions without sounding silly.... See more

Company replied

Rated 5 out of 5 stars

I have completed quite a few first aid courses over the years, and I can honestly say that Medical Training Solutions FREC 3 course is the best I have been on. Instructor’s level of knowledge and deli... See more

Company replied

Rated 5 out of 5 stars

The course site was really well explained on how to get there and how to access. The course provisions and facility excellent. The course director was warm, welcoming and so helpful. The instru... See more

Company replied

Rated 5 out of 5 stars

The RCUK eALS course I attended with Medical Training Solutions was well set out with clear communication before and during the course. The instructors were all very knowledgable and encouraging durin... See more

Company replied


Company details

  1. Emergency Training School
  2. Education Center
  3. Emergency Training

Written by the company

Medical Training Solutions are an award-winning medical training provider based in the UK. Founded by HCPC Paramedic Harrison Young in 2017, in just 4 years Medical Training Solutions has grown from a micro-entity to a national medical training provider that has received numerous awards including the Corporate LiveWire (20/21 Prestige Business Awards) 'Best Medical Training Provider' throughout London / South East of England and the Global Health & Pharma (Healthcare & Pharmaceutical Awards) for 'Best Healthcare Training Provider - UK'. Their ever expanding network of professional clinical educators offer a wide variety of accredited, regulated and quality assured training courses across multiple sectors including: • First Aid. • Health & Safety. • Mental Health. • Manual Handling. • Pre-hospital Care. • Resuscitation. • Tactical Medicine. • Health and Social Care (including COVID-19). As well as this they also offer: • Risk Assessment Consulting. • Learning & Development Strategy. • Programme Design. • Quality Assurance Assistance.


Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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No history of asking for reviews

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4.9

All reviews

(208)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ILS training.

ILS training.
Engaging trainers and lifelike scenarios. A nice mix of theory and practical training. This ensures inclusion for all different learning styles and allowed me to feel comfortable in the environment. Thank you Wayne and Mark

July 27, 2024
Unprompted review
Medical Training Solutions logo

Reply from Medical Training Solutions

Thanks Kim!

Rated 5 out of 5 stars

Wonderful experience

Friendly staff, very supportive, everyone gets enough opportunities to practice. Just go prepared so ull not struggle and pass the test in 1st attempt

July 21, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks Kosala for taking the time to leave a review. We’re so glad you had a good experience. Congratulations again!

Rated 5 out of 5 stars

First Response Emergency Care Level 3

I did my FREC 3 with the guys at MTS Jess and Harrison were amazing all week. Harrison, in particular, is a wizard at making things fun, enjoyable, and easy to digest (no spoonful of sugar needed) will definitely do my FREC 4 with them.

July 12, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks Tony!!

Rated 5 out of 5 stars

It was a wonderful training of 2 days

It was a wonderful training of 2 days. All aspects of ALS well explained, good training and encouraged to ask any doubts. Our mentors corrected us and trained us. All the instructors were very approachable and took all our doubts seriously and explained it well and made sure that we understood it.

July 21, 2024
Unprompted review
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Reply from Medical Training Solutions

Hi Ann, thank you for such a wonderful review. We’re so glad you had a good experience. Congratulations!

Rated 5 out of 5 stars

Company who understand you!

Well what can I say?! - MTS are fantastic training provider that I did my course with (unlike all of my previous training provider). When I first signed up to this course, the pre-course information that the admin team sent me was very helpful (especially with shop and hotel recommendation!) free parking which was a bonus!

Because of my certain disability, the trainer and admin is very supportive to my need and adapt teaching method in the way I understand which is one, big plus!

On my first day of the course, I was somewhat confident as I held previous qualification, but my skill was faded and my certificate expired. Trainer did everything perfectly to trying to make it visual as much as possible and that could be in forms of a video, hand/gesture impression, scenarios and many more. When he introduced himself to the group, I was very happy that the fact that his experiences as a Paramedic, but also very valuable experiences in many of his other role! This implies to me that I was confident that I had REAL professional teaching me compared to my old course tutor who either is freshly qualified or did not hold enough experience to teach.

I can also say that the trainer hold not only serious/professional outlook to teach the course, but also can crack funny/joke from times to times which is brilliant way to engage with the learners.

Coming into my final day of my course, I felt lot more confident than I did on my first day! I really enjoyed my time here.

If it of any help to you, I actually rebooked another qualification with them in the future and for this time, I am looking forward to coming back.

July 19, 2024
Unprompted review
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Reply from Medical Training Solutions

Thank you for such a lovely review Jarrad. Look forward to seeing you again in the future!

Rated 1 out of 5 stars

Avoid at all costs this scampony

Avoid at all costs

July 11, 2024
Unprompted review
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Reply from Medical Training Solutions

Hi Thaina, can you please tell me which training course you were booked on so we can investigate please? We have no current record of you as a candidate on any training course.

Rated 5 out of 5 stars

Excellent learning experience during e-ALS

I signed up for my 1 day Advanced Life Support with Medical Training Solutions and it was an exceptional experience!
The pre-course communication was excellent. Jessica was always prompt with replies and information and I got my course manual within 3 days of booking the course.

The faculty members were outstanding. They were very understanding, encouraging and knowledgeable. We were able to go through not just skills but also run through many repeated scenarios in small groups so that all of us got individual feedback and could hold different roles (Team lead, airways, defib, CPR). My special thank you to Gilbert, Ollie, Sara and Mark who were with us during a majority of the day. Their approachable, encouraging and well-played out scenarios made this a very fun course indeed!
Cannot wait for another course here!

July 7, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks Hoshika for such a lovely review. We'll be certain to pass this feedback onto the team! We're so glad you had a good day and congratulations once again

Rated 5 out of 5 stars

Excellent

Excellent instruction, well organised, good food and great service.

July 7, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks Alex! Congratulations on passing your ALS course

Rated 5 out of 5 stars

I like the class.

I like the class.
Am confident to support in a life saving situation.
It is really happy for this class
It make me more confident to do next time

June 22, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks Bibiya!

Rated 5 out of 5 stars

A great Frec3 training course

A great Frec3 training course, both Harrison and Jess were friendly, approachable, and very knowledgeable. I recommend Medical Training Solutions and hope to train with them again in the future!

May 31, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks Erica!

Rated 5 out of 5 stars

Great tutor this week

Great tutor this week. As Harrison and Jess very professional but put everyone at ease so the hole class get through the course.

May 31, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks David!

Rated 5 out of 5 stars

Thank you MTS for a great FREC3 course…

Thank you MTS for a great FREC3 course delivered by Harrison and Dave. Jess was great and helped me out by allowing me to split the days due to my work commitments. The instruction and assessments from Harrison and Dave were well delivered and I felt that I learnt a lot. I am now more confident in my skills when working on events as a first aider. I would recommend MTS for anyone considering doing a FREC3 course.

May 3, 2024
Unprompted review
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Reply from Medical Training Solutions

thanks Maxine!

Rated 5 out of 5 stars

Finished the FREC 3 and I’m pleasantly…

Finished the FREC 3 and I’m pleasantly surprised! I think the big difference with other courses is that we had a real professional teaching us. Not just a teacher but someone who is on the field all year round.
Finishing this cours with real confidence in my abilities. Thank you

April 29, 2024
Unprompted review
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Reply from Medical Training Solutions

Thanks for taking the time to leave a review Sven. It was a pleasure to teach you!

Rated 5 out of 5 stars

Excellent structure

Excellent structure - theory and practical. Great facilitation and accessible learning.

April 27, 2024
Unprompted review
Medical Training Solutions logo

Reply from Medical Training Solutions

Thank you so much for taking the time to leave a review. We hope you enjoyed your training with us.

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