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Rated 1 out of 5 stars

Stay away! If you don’t want to go through process of • no email confirmation • no phone number to be in touch • no delivery in time (waited for a week instead of promised delivery date)... See more

Rated 1 out of 5 stars

I received the most expensive hamper as a gift, all though it looked stunning, lot of the items had really short dates, chocolates were not very nice , ginger being the worst and biscuits tasted off.... See more

Rated 3 out of 5 stars

You typed my address wrong and no one lives at the address that you mistakenly put down

Company replied

Rated 5 out of 5 stars

First time using Mubarak, will come back to them again. Presentation and quality of products impressive. My wife was pleasantly surprised when handed the gift. Products were replaced and package up... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Mubarak London banishes the cellophane wrapped wicker baskets for hampers and introduces a premium white box with black ribbon to untie every time. Products which are Halal yet luxurious and not on the high street. A business known for its customer experience and innovative gift collections for the Muslim Consumer market. Mubarak London has taken a simple idea and revolutionised it. The traditional Hamper has been reworked and developed into something refreshingly new giving the Muslim consumer an alternative to big branded gifts and a go to for that luxurious halal option which isn't currently available.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

42 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service

Excellent service, couldn't have asked for a better gift!

Very helpful with all quiries I asked.

Would most definitely purchase again in the future as well as recommend to others

April 1, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing Quality and packaging

My order arrived quickly and in a well sealed box. The Mubarak London box itself was beautifully sealed with a bow. The gifts inside were of a really high quality and well presented. It makes a very special gift and is lovely to open.

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic!

Great customer service and great product

Helped beyond my expectations, professional and so polite both on phone and email.

Product was amazing, delivered on time and packaged superbly

Fantastic service

March 27, 2017
Unprompted review
Rated 5 out of 5 stars

Very very good! :)

I was very happy and surprised about the good conversation during the ordering process. The order came very soon and the packaging was amazing! It was a very special present that I gave to the mother of my boyfriend and it was so good to see how happy she was while she was unpacking it.
Thank you for helping me to make someone happy :)

March 22, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing service and help

I cannot fault this company, nor service, nor product. Absolutely amazing. The team members truly helped me with my bespoke gift. I had no real idea of what exactly I had wanted, just knew it had to be perfect, and knew what kind of person the giftee was. I contacted Mubarak London, received an email back instantly with questions to answer about the person i wanted to gift it to. Few emails later perfecting the gift ,and asking for the gift to arrive no later than the 21st. I was truly impressed not only did it arrive on 21st (the day of the birthday) but absolutely stunned at how gorgeous the gift was. Specifically the personalised Tasbih. I did not imagine it to look how it looked, i thought it would be light, maybe something you could get at the Islamic stores round the corner but this was honestly a stunning piece !! it was heavy and strong, the personalisation was so beautiful, the little silver detail between the red beads BEAUTIFUL, and the Allah Pendant/Medallion really pulled it all together. It is now proudly hanging in his car for everyone to admire, and appreciate . Thankyou for all this. I will definitely be back for more !

March 21, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent!

The products are devine! Packaging is so cute and the time in which it arrives is so sufficient. Would reccomend this to ANYONE.

March 21, 2017
Unprompted review
Rated 5 out of 5 stars

Brilliant halal gifts!

Amazing products with fantastic value for money! It makes it a little more special to receive a gift that is personalised according to your religion! Love all the products that they offer and so did the people who received the gifts! 😊👍🏽

March 21, 2017
Unprompted review
Rated 5 out of 5 stars

Perfect and awesome.

I have had 2 Mubarak boxes and both have been perfect gifts that delighted the recipients. The
Products look and taste and feel luxurious. All The branding is spot on.

My only criticism was that one of the fudge packets had actually already gone off and spores of mould could be seen on them. Ordinarily that would be great cause for complaint but the other products were so numerous and delicious and luxurious that it didn't matter to us at all.

You really are the best in the market and pray you immense global success. I pray that Allah keeps your hearts soft and charitable and with every great financial success you continue to give more and more to those in need here in the uk and abroad. Amin. God bless.

March 21, 2017
Unprompted review
Mubarak London logo

Reply from Mubarak London

Salaam Faraz - Ameen to your message.

Sincere apologies for the fudge, if we had known we would have certainly replaced that product for you so once again apologies for the oversight on that one. Many thanks for your kind words too and we look forward to serving you as a customer in the near future insha allah.

Kind regards
Mubarak London Team

Rated 5 out of 5 stars

Fabulous!!!

There are many Islamic business available selling a varied selection of merchandise but Mubarak London stands out. I made the purchase of the 'Salaam Handsome' mug set for my fiancé's birthday and both he and I couldn't have been more happier! He loved the mug, the quality and the gifts that came with it. The delivery was right on time and for the price it is totally worth it. There's a lot left that that I still want to get my hands on but I hope you guys have a lot more up your sleeves in sha Allah.
Keep it up!

March 21, 2017
Unprompted review
Rated 5 out of 5 stars

Beautiful items

Beautiful items packaged wonderfully! Wish it included a little more for the money i paid. Maybe even a personal touch with some teabags or luxury biccies :)

March 20, 2017
Unprompted review
Rated 4 out of 5 stars

Excellent customer service

I recently got some gifts from ML and I must say after discussing the problem with them which was a damaged gift box they were very helpful and responded immediately. Really appreciate the effort of getting my gift hand delivered personally, thank you ML. And it really was a special moments when you give someone a gift that special to see their reaction, it's amazing. Would use them again.

March 19, 2017
Unprompted review
Rated 5 out of 5 stars

Great ideas n Execellent service

I was planning to send someone special a special gift when I decided to check out Mubarak london, as I had seen thier advert on islam channel before. But My God! It was beyond my expectations. U can see a great product anywhere, but i found the product ideas n the way they were presented to be unique.

I got the "Enchanted" product. A beautiful, sacred product with a touch of class!! Beyond my imagination.

I sent the product to africa, and Mubarak London delivered it without any problem, showing execellent customer service all through.

The biggest smile I had was that the recipient of the gift loved it!!! Thank u Muburak London. May Allah continue to bless u with ideas n take what u are doing to greater heights. Amin.

Surely reccomend.

March 19, 2017
Unprompted review
Rated 4 out of 5 stars

Lovely custom baby box!

Lovely items that were customised as a gift for a baby shower. Unfortunately there classic baby box was out of stock so missed out on the onesie and bib which was a shame. Though the teddy was missed out of the box, they rectified the issue quickly & also gave a bag of truffles to apologise. Really good service!

March 18, 2017
Unprompted review
Rated 5 out of 5 stars

Fantastic, unique and grandly-wrapped gifts with great service

The website's offerings are unique and well thought out. The time arrived on time, as promised, which was important as it was time sensitive gift. The presentation and packaging of the gift box I ordered was fantastic and it really added an element of grandeur to the gift.

March 17, 2017
Unprompted review
Rated 5 out of 5 stars

Exceptional, cannot fault

Rating
5 stars: Excellent – no reservations, I would recommend this company to anyone.

The products received are of exceptional quality and the presentation is outstanding. I have ordered twice now and will order again in future without hesitation. Absolutely love I discovered Mubarak London. There is nothing in comparison in the market out there. Keep up the great work!

March 15, 2017
Unprompted review
Rated 4 out of 5 stars

Great

Product was beautiful and delivery service was also informative but mislead me on delivery day; said the package would be delayed till the evening but was already delivered in the morning and I had no knowledge as it was being delivered to another address

March 15, 2017
Unprompted review

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