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Muddy Mat® Reviews 3,032

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,869 reviews, reviewers had a great experience with this company. Customers are really happy with the products, often describing them as outstanding and fabulous, and praising their quality, durability, and effectiveness in trapping dirt and moisture. Many appreciate the variety of colors and sizes available, and how well the products hold up over time, even with frequent use and washing. People also frequently highlight the excellent customer service, noting quick and kind responses, and helpful resolutions to issues. However, some people were dissatisfied with the ordering process, finding it unclear or experiencing issues with "free reward" offers. There were also mentions of slow shipping and difficulties with tracking orders, with some customers receiving their items much later than expected or through unexpected delivery services. A few customers also noted that the non-slip rug grips did not work as advertised.

What people talk about most

Product

Reviewers mention positive feedback about product. Customers consistently praise the effectiveness of the... See more

Quality

People report positive experiences with quality. Customers praise the durability and effectiveness of the... See more

Order

Consumers have mixed experiences with ordering. Many reviewers praise the ease of ordering, quick shipping,... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise the fast shipping and quick... See more

Customer service

Reviewers highlight ambiguous aspects of customer service. Many customers praise the customer service as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Just put all 5 mats in our travel for 3 nights, so very comfortable under foot. When I took the one up from in front of the recliners, the back felt cold and damp but I put a paper towel on on the ba... See more

Company replied

Rated 4 out of 5 stars

The product is OUTSTANDING!! However the online ordering process is unclear when ordering multiples and the CONSTANT "but wait!! Theres more! And how about this and this and this".... this is very an... See more

Company replied

Rated 4 out of 5 stars

This product if fabulous! We love everything about our muddy mats. Big complaint--website is horrific to navigate. That's why this isn't a 5 star review!!

Company replied

Rated 4 out of 5 stars

Love these mats/rugs I bought 3 and then love them so much I went back and bought 3 more I have 2 pugs which shed a ton and these help with that too oh I bought the brown ones but got the light blue f... See more

Company replied


Company details

  1. Pet Supply Store
  2. Carpet Store
  3. Carpet Wholesaler
  4. Home Goods Store
  5. Pet Store

Written by the company

Transform Your Home with Muddy Mat – Stop Muddy Paw Prints at the Door Tired of endless scrubbing? Muddy Mat keeps your home spotlessly clean, effortlessly. Our premium anti mud mats are engineered for pet owners who love their dogs and a pristine home. Advanced microfiber technology instantly absorbs dirt, moisture, and debris before paw prints reach your floors. Ultra absorbent fibers capture up to 5x their weight in water and mud, while non-slip backing ensures safety. Perfect for rainy walks or muddy gardens. Machine washable, quick drying, and built to last years. Join thousands of happy homes. More time with your pet, zero time scrubbing. Start living clean today!

Our promise to you

Written by the company

Premium quality, unbeatable value, guaranteed satisfaction
With Muddy Mat, get our patent pending advanced microfiber design starting at only $19.95. Enjoy instant mess protection at your door, machine washable convenience, and free shipping on all orders!

60 Day Money Back Guarantee

Muddy Mat Promise!

Muddy Mat Promise!
Not completely happy with your Muddy Mat? Simply contact us within 60 days of delivery and we'll process a full refund right away. No hassle, no questions, 100% of your money back guaranteed.Retry

Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Customer service and their shipping are the worstOrders the buy two get one free and the…

Orders the buy two get one free and the free one was the small size and color of their choice. On top of that information about shipping is all a lie. They give me an Amazon tracking number but Amazon has no knowledge of a shipment in my name, I paid for Fed-Ex express but no one knows where the order is. I called twice and can barely understand the people I’m talking with. Both times static got so bad the call dropped. Stay away from the Muddy Mats website.

April 10, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback. We acknowledge your concern regarding the Buy 2 Get 1 promotion and the shipping details provided. We have sent a request for your contact information and order details so we can look into this further and assist you directly.

Rated 5 out of 5 stars

Our fur babies are completely in love with their Muddy Mat beds?!!

Our dog (Durrango) and our cat ( Rabbit) are so happy with their Muddy Mat beds that I can hardly stop enjoying them as they run to their beds all day long! Both our fur babies took to them instantly and they both sleep in them all night long, in fact we bought two for Durrango because he hangs out in his Muddy Mat on our sofa during the day and sleeps next to his dad in his other Muddy Mat bed at night! I had to buy him two. When we go camping soon we will be carrying them with us so they will be happy campers!

March 26, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing how much Durrango and Rabbit enjoy their Muddy Mat beds, Barbara. We’re glad they’ve become part of your daily routine.

Rated 5 out of 5 stars

Great customer service

Great customer service. Fast response. My issue was corrected immediately!!

April 10, 2026
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Reply from Muddy Mat®

Hi Jackie, we're pleased to know your issue was corrected promptly with great customer service.

Rated 5 out of 5 stars

I was treated with respect and concern…

I was treated with respect and concern for my problem. Customer service owned my problem and stood by their product. The products are very impressive and durable and I hope to continue to buy them. Keep up the good work 😊

April 10, 2026
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Reply from Muddy Mat®

Thank you for your kind words, Glenda. We’re glad our team stood by the product and that you find it impressive and durable.

Rated 5 out of 5 stars

We love the muddy mats

We love the muddy mats. We have a dirt driveway and live near woods. The muddy mat picks up all the dirt as we and our dogs come inside so we have them at all our entries. They are so easy to shake off and wash easily. We have one in our car back seat for our dog and it does not slide around and is comfy for her. And we also put one in our dog' s crate and one under her dog dishes.

October 15, 2025
Unprompted review
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Reply from Muddy Mat®

We appreciate your detailed feedback on how you use the mats in multiple areas, Alexandra. It’s great to know they work well for your home and car.

Rated 5 out of 5 stars

This is a dogs dream

This is a dogs dream. My chihuahua loves it. My baby feels safe and secure. The quality is beautiful and looks amazing in our home.

April 5, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your experience. We’re pleased your chihuahua feels safe and secure with the Muddy Mat.

Rated 5 out of 5 stars

Dog versus the cat

I purchased the muddy mat large dog bed. I have a 97 lb golden doodle who absolutely loves it. However he has to complete with the cat who loves it too. She steals it from him daily. Lol

April 9, 2026
Unprompted review
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Reply from Muddy Mat®

Hi Alexis, we're glad both your golden doodle and cat enjoy the dog bed.

Rated 5 out of 5 stars

I am a repeat customer

I am a repeat customer. This time I had purchased the indoor and outdoor mats for my sister and brother-in-law. The large indoor mat was delivered, but not the small indoor mat or the outdoor mat. I contacted customer service, they had me take a photo of the mat received and replaced the items not previously received. Great products and good service!

April 8, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your repeat experience, Phil. We’re glad customer service resolved the missing items and that you continue to enjoy the products.

Rated 5 out of 5 stars

This product is the real deal

This product is the real deal. I have several and need more. I highly recommend Muddy Mats.

March 17, 2026
Unprompted review
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Reply from Muddy Mat®

We appreciate your feedback, Ruby. We're glad to know you highly recommend Muddy Mats.

Rated 5 out of 5 stars

I ordered several Muddy Mats and we…

I ordered several Muddy Mats and we love them. From the smaller size to the 🐕 dog (large) we haven't had a mess in the house in several months. We bought a bed and the kids actually love them as a comfy place to watch videos!! We keep one in the bathroom as a bathroom and it's great and safe because it's got a rubberized bottom. Sure makes it safe! We'll get more when the next sale comes up. We love Muddy Mats!!

January 8, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing your experience with multiple Muddy Mats. We’re glad they’ve helped keep your home safe and clean.

Rated 5 out of 5 stars

I received a very prompt response to a…

I received a very prompt response to a question about what tape to use to secure the mat to carpet. I have already ordered the tape.

April 9, 2026
Unprompted review
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Reply from Muddy Mat®

Hi Rosemary, we're pleased you received a prompt response to your question about securing the mat.

Rated 5 out of 5 stars

I really like Muddy Mat

I really like Muddy Mat! I placed it outside my entry door (the space between my entry door and the floor was too low to place it there) and it has really cut down on the dirt and debris that cones in! I am going to buy more Muddy Mats to place throughout my house! This is a GREAT product!!!!

April 9, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for your feedback, Kristy. We’re glad the Muddy Mat has reduced dirt and debris and that you plan to add more to your home.

Rated 5 out of 5 stars

After I ordered my Muddy Matt Dog Bed

After I ordered my Muddy Matt Dog Bed, I noticed the address it was going to was an old address I no longer live at and is in another State. The staff returned my voicemail and she edited the address to the correct one so I can receive my New dog bed.
Thank you

April 8, 2026
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Reply from Muddy Mat®

We appreciate your feedback and are glad our representative promptly corrected your shipping address so you could receive your new dog bed.

Rated 5 out of 5 stars

Courteous…

Customer service was understanding and responsive to my dispute. Where they corrected the situation immediately. Thank you.

April 9, 2026
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Reply from Muddy Mat®

We appreciate your kind words, Louise. It’s great to know our customer service was understanding and able to correct the situation immediately.

Rated 1 out of 5 stars

This mat sucks!!

This mat sucks!!! Do not buy. We have two large dogs and it does not trap dirt, etc.

April 9, 2026
Unprompted review
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Reply from Muddy Mat®

We’ve noted your feedback, Frank, regarding the mat’s performance with large dogs. A request has been sent for your contact information and order details so we can look into this and assist further.

Rated 5 out of 5 stars

This is a true company that cares about…

This is a true company that cares about the quality of its product. I truly thank them for helping me. I have 5 of their mats and I love them. I will get a dog one day but I love the mats.

March 17, 2026
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Reply from Muddy Mat®

Thank you, Martha, for sharing your experience. We’re glad to know you value the quality of our products and enjoy using multiple mats.

Rated 5 out of 5 stars

Non-slip, heavy duty, floor saver.

Over the many years of owning dogs and, in general, looking for a door mat or rug to keep the wet, mud, and snow outside instead of on my floors, I have tried several so-called absorbent mats, rugs, etc.
The first thing about Muddy Mats that is different is their actual no-slip backing. I mean, my Rottweilers have really done their best at testing the limits of "no slip," and these mats, the outdoor and indoor rug type, have not budged an inch. They stay exactly where you put them, no tripping on bunched-up mats or rugs because the cat just did zoomies or the dog ran by at mach speed.
Second, the outdoor mat traps all the dirt, dust, and grime under the top mesh type layer; no water is getting through this, period. To clean it, just flip it over and tap; all that dirt just falls right out. You can also take it out on the driveway and hose it off if it gets too dirty. The indoor rug type mat is so absorbent, one pass over this and paws are clean and dry, we never have wet or dirty paw prints on our hardwood floors, never. And of course, these work for human shoes too!
I have 3 of the outdoor mats for in front of the doors, and 2 indoor rug/mats and a 6-foot runner mat in the hall by the front door. They all work great and keep my floors pawprint-free and dry.
The indoor mats are machine washable and dry on medium to low heat to keep the non-slip backing from being damaged. These will last you for years and are well worth the money.
I take mine outside and shake them out before washing because you won't believe the amount of dirt that is trapped in them. They are thick, durable, and come in many sizes and colors. I even take one with me for my service dog to lie on when we are out and about, so he's not on the hard floor all the time.
I have purchased several of both types of mats and would 100% recommend them to anyone who needs a good entrance rug/mat or welcome mat, no matter if you have pets or not, they are great.

January 1, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you, EJ, for recommending our mats. We’re pleased to hear the non‑slip backing and absorbent design have worked well for your dogs and home.

Rated 5 out of 5 stars

These are the BEST BEDS EVER!

These are the BEST BEDS EVER!! I have 3 large beds and my dogs love them. They are easy to clean and they stay fluffy all day. I’m sorry I wasted my money on other beds. Once you have these beds you can NEVER go back. I’m a customer for life since I will always have multiple dogs ❤️❤️❤️❤️❤️

April 8, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you, Valerie, for your loyalty and kind words. We’re delighted the beds have been a great fit for your dogs and easy to maintain.

Rated 5 out of 5 stars

Juliets new nest!

My picky mini bull terrier always 'tolerated' every bed I ever bought her, now she doesn't want to leave this one. She nested into it almost immediately and sleeps soundly through the night

April 2, 2026
Unprompted review
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Reply from Muddy Mat®

Thank you for sharing this wonderful feedback, Marisa. We’re glad Juliet has found comfort in her new bed and rests soundly.

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