I have purchased several items from Mudflower. Good and accurate delivery time. I had to return an item which was easy to do. Dealt with quickly, free returm and money swiftly returned.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order arrived quickly. Item ordered (jacket) was excellent quality. Great colour and fabric. Item was well made. It fitted well and was exactly what I wanted. The price was reasonable. I will keep loo... See more
Company replied
Quick delivery for a great comfortable pair of trousers. Will definitely get a second pair in a different colour. Eve.
Company replied
Easy to order online and delivery was quick. Excellent service. Jacket was very nice and fitted true to size. Hood is a little on the large size and faux fur good quality but is too heavy for the hood... See more
Company replied
Company details
Written by the company
Welcome to Mudflower; the brand accessible to all. By definition, 'Mudflower' is a Lotus flower that struggles through mud to emerge beautifully and whole and we create those beautiful pieces for you. From latest trend-led pieces to everyday wardrobe staples for less. We are not just a brand, we aim to inspire confidence to our customers at affordable prices. Style is always changing and so are we. We are constantly dropping new styles, so you can have the latest fashion at all times. We offer exciting and innovative designs to our customers, the fashion they want and need. Led by a team of an extremely dedicated group of individuals who are focused on our customers needs. We aim to be continuously innovative and bring new styles that are of vibrant colours and unique prints to shoppers globally.
Contact info
Unit 1, 63-65 King Richards Road, LE3 5QG, Leicester, United Kingdom
- 01162630777
- info@mudflower.co.uk
- mudflower.co.uk
4.7
Excellent
232 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick delivery
May 14, 2023
I received my order quickly from date…
I received my order quickly from date of purchase. My item is of good quality and fits perfectly.
Thank you.
May 9, 2023
Excellentxservice - delivered on time and item good quality.
Quick and easy order process. Delivered on time and items good quality.
April 25, 2023
Very pleased with my purchase
April 16, 2023
Dress didn't fit - no information on how to return and no success when emailing!
Although the dress was nice, it was too big. I wished to return it but as there was no return label in the bag. I emailed the company and tried to do an online chat but didn't get a reply from the email and the online chat was never answered. I was disappointed in the lack of communication from the company -it would put me off from purchasing from them again.
Updated..... After seeing my review they were kind enough to get back to me and provide a label to return the item which I did successfully.
March 29, 2023
Reply from Mudflower
Dear Sylvia we are truly for the late reply. I have replied to your email and send you the label so you can return the dress. We will refund you once we receive the item
Fast and reliable service
March 20, 2023
Great service and fast delivery
Great service and fast delivery. Love the quality of the product
March 24, 2023
Wrong size sent but quickly rectified…Good customer service
Wrong size sent but quickly rectified in a courteous manner
March 20, 2023
Really love the authenticity of your…
Really love the authenticity of your products. They really stand out and that's what makes the difference!
March 20, 2023
Still waiting for my order
Still waiting for my order. Sent a few emails and still no reply.
March 13, 2023
I love the style and colours of the…
I love the style and colours of the Mudfower knitwear but last year I bought two pairs of Mudflower cropped trousers and the seams came apart on both within a few weeks and couldn’t be mended as the seams had so little spare material to them. The fit had been amazing and they were so comfortable so that the fact that they disintegrated at the seams quickly was a huge disappointment.
March 1, 2023
Missing item from my order that was…
Missing item from my order that was placed weeks before Christmas contacted site who have no intention of addressing this issue.
December 5, 2022
Excellent price & quick delivery
January 10, 2023
Very efficient and informed service
Dry efficient and informed service. Product excellent.
December 23, 2022
Good fit
First time using this company, got to say was impressed with the quality of my Trousers, really impressed with the delivery, as did not think I would get my trousers in time for New Year, was I surprised when they arrived in time to party. I will certainly use this company again
December 31, 2022
Dreadful customer service
Don’t bother ordering from this site if you have a problem they don’t respond. I ordered two items on 2/12/22 only one arrived, I immediately emailed to let them know, still no response! Strange how they can contact you for a review, but not respond to a complaint… Shocking customer service.
December 2, 2022
Unprompted review
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