MUD\WTR Reviews 

222
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers had a great experience with this company. Customers frequently mention that the natural beverage provides sustainable daily energy and a soothing, earthy taste that effectively replaces coffee. People truly enjoy incorporating this healthy routine into their mornings, appreciating the high-quality ingredients and wellness benefits. However, some customers also noted that the powder can feel chalky or leave a gritty residue at the bottom of the cup. A few people also experienced frustrating difficulties when trying to manage their subscriptions or resolving unexpected order charges. Others found the flavor unappealing when mixed incorrectly without proper sweeteners or milk.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality and delicious taste when mixed... See more

Quality

Reviewers highlight positive aspects of quality, noting that it is an optimal wellness product with great... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some consumers praising the positive impact... See more

Order

Clients share ambiguous opinions on order experiences, as some reviewers expressed deep frustration regarding... See more

Subscription

Consumers find subscription management to be frustrating, expressing widespread dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried MUD\WTR as a healthier alternative to coffee. I don't think coffee is bad, I just didn't like the mid-day crash. I've used cow's milk and almond milk as a "creamer" in addition to a little b... See more

Rated 5 out of 5 stars

MUD/WTR is superb. I tried another similar leading brand and the results are like night and day. MUD/WTR has helped me kick the pull that coffee/caffeine and energy drinks had on me. Rich, earthy, del... See more

Rated 5 out of 5 stars

Actually works! It’s subtle at 1st but with consistency, it is truly calming. I just started my 2nd delivery. It’s not a desert drink. Taste is like having hot chocolate w water. And the smell reminds... See more

Rated 5 out of 5 stars

While I have not replaced my morning coffee with theirs, I have added their evening “Rest” to my nighttime routine and I definitely can tell that it helps me get sleepy and once asleep, sleep soundly!... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

MUD\WTR™ is a coffee alternative. With 1/7th the caffeine of coffee, mud gives you natural energy, focus without the jitters & crash. If Cacao & Chai had a healthy baby it would taste like mud. Mud is filled w/ adaptogens & organic ingredients lauded b...


Contact info

3.8

Great

TrustScore 4 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(222)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Stay away if you don't want to be mislead.

There was plenty of confusion about my order. I attempted to cancel the order after my card was charged but I didn't receive a confirmation. When I asked for the order to be cancelled by email (they will not take calls), I got the runaround from MUD\WTR and they still shipped even though I cancelled in plenty of time. Marketing galore...several emails a day...after requesting they stop. And now they are trying to charge me $40/month for a subscription they refuse to cancel.

December 21, 2025
Unprompted review
Rated 5 out of 5 stars

This is a great product for people who…

This is a great product for people who do not like to consume high amounts of caffeine in the morning. The mushroom blend really works. The only people giving this a bad review don’t know how to make it right.

December 22, 2025
Unprompted review
Rated 5 out of 5 stars

MudWtr has been great for me

MudWtr has been great for me. I add it, along with vegan protein, to my coffee every morning, and I’ve found that I stay fuller longer, my stomach is not as quirky, and my overall constitution just feels better. I have tried it in just plain Jane unsweetened pea milk, and it’s very earthy. I much prefer to mix it with my coffee, but I wouldn’t say it was nasty in milk. It might be a little ick in water. 😂 So probably not for everyone, but it does mix pretty decent with the frother that came with the starter kit. However, I find it blends better with my nutribullet. I recommend it to everyone.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Love the product, love the customer service

Personally, I love the traditional mud/wtr. But the review is for the experience on the site. I recently made a purchase and accidentally set it up as a subscription. I realized my error a few days later and went back onto the site. At first I struggled to find where the cancel subscription was, but then realized it was user error. I cancelled, they were very cool about it and offered me future discounts. The big thing for me is that I got one of my items at a discounted price BECAUSE I accidentally signed up for a subscription. And they didn't ask for me to pay back the amount I should have. It's a small thing, but I appreciated that.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

Good Product / Sub par company

A good friend of mine highly recommended this product. I was very excited to receive it. There was a mix up on the order and when I contacted them to clarify that's when everything started going downhill. The way they choose to communicate makes one feel as if they are dealing with an AI automated response. If it is a live person then the way they are trained leaves a lot to be desired. I received the product and like the taste very much, but the way they do business and their integrity level or LACK thereof leaves a sour taste. To thank a customer for bringing something to their attention so they can learn for "future" customers, but not doing anything but apologize when they drop the ball multiple times over conversations and not take any initiative to save a current customer, speaks volumes. This is not a company I want to give my money to, not when there are so many other similar products on the market.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

Once you learn how to prepare it to your taste preference, it’s excellent.

While I have not replaced my morning coffee with theirs, I have added their evening “Rest” to my nighttime routine and I definitely can tell that it helps me get sleepy and once asleep, sleep soundly! While it doesn’t taste great, I’ve been experimenting with various add-ins of honey, cocoa, frothed soy milk and their coconut creamer and have personalized the taste to my liking. I really look forward to it. I’m also loving the chocolate protein powder which is slightly chalky like any good protein powder but its ingredients are the best on the market that I’ve found. I’ll be trying their other products eventually!

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Sleazy company. Underwhelming product

Listed in order of bad to worse:
1) Their product tastes bad. I didn't like it.
2) All of the reviews on their website are fake. It's impossible to get 60,000 product reviews period. The fact that they are almost all 5-star and sound like they were written by AI just makes it even more obvious.
3) All of the ridiculous health claims that they make are false. I tried MUD\WTR without looking into it, and I was surprised that I didn't experience any of the benefits. Afterwards, I decided to look up some of the claims that they make in their ads. Every single advertisement is full of so many blatant lies and misrepresentations. If this was a drug commercial, it would be straight up illegal. However, they labeled it as a dietary product, so they are allowed to say whatever they want with zero regulation. I spoke to a friend of mine who is a doctor with a master's degree in nutrition. He confirmed my suspicions about their false advertising, and he pointed out even more lies that I hadn't noticed. This company is pure scum who sells an overpriced products by lying to people.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

MUD/WTR so much better than its name !

It took me a long time to decide to try this. All the reviews and testimonies finally convinced me. I am so glad I did. Felt immediate results within the first week. As a coffee junkie for more years than I can count, I now am free. I have clarity, energy, no afternoon slump or brain fog. If only I had not let the name of this keep me away for so long. I highly recommend giving this a try, you will not be disappointed.

October 28, 2025
Unprompted review
Rated 2 out of 5 stars

I rated it a 3 but now it's a two

I did not care for the texture of this product, it is very chalky and doesn't fully dissolve. I didn't like the residual sludge at the bottom. Gross. I tried to cancel my subscription for which and PayPal charged me 14.95. I was then charged for another month. I tried to call but the number simply refers you to "leave a note," and gives you the link. I originally rated this experience a 3 but dropped it to a 2 when I couldn't reach anyone by phone.

October 22, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey there! All of our contact info is located on our site! While we don't offer phone support, we have a dedicated customer support team that is happy to help with all subscription needs. I requested your info, but you can also email us at drink@mudwtr.com and we will be happy to help!

Rated 1 out of 5 stars

The owner is a con artist

The owner of this company is absolutely horrible. I see similar reviews here with the same problem. I buy a product and it’s an automatic subscription after I got my second refill I canceled and three months later. I got an email in my trash and it said my order is gonna be filled in a few days. So I re-cancel again and get a weird video that popped up and confirmation and all this disappeared. So now I had to cancel my credit card deal with the Fraud team and have no proof that I canceled this because the emails and confirmation just disappeared so if you cancel the subscription, make sure you take a screenshot.Then a week later, I got another bag and $100 knocked out of my account. This is another American con artist stay the hell away from mud water.

October 24, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey there! I'm so sorry to hear this is your experience! You have full control of your subscription in the portal, but we also have a dedicated customer support team that is happy to help with anything and everything! I just sent a request for your information, but you can also reach out to drink@mudwtr.com and ask to speak to one of our team leads, and they will be happy to take care of you and make up for any inconvience.

Rated 5 out of 5 stars

I am so happy with this product

I am so happy with this product! It is part of my every morning. The Original Mudwtr satisfies my need for a little caffeine .
I don't need to drink an entire pot of coffee. It is tasty and easy to make.
Their "Rest" formula has improved my sleep so much, I make it every night.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Mud Matcha is the BEST!! N

I normally drink the Original Cacao blend on a daily basis. It’s been 3 great years of tasty, focused, delicious mornings. Every now and then I need a little more and have been mixing a coffee cup with my Cacao blend. The Matcha blend has just enough caffeine that I don’t need to blend coffee anymore. And unlike coffee, I’m able to sleep at night. I can get laser focused on work. I blend it with a little coconut milk, honey, and it’s soooooo good! Love it!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

As a physician

As a physician, I am very critical about what I put in my mouth. But this product literally made me think clearer and better! The overall flavor is so fabulous, although you must add some sort of sweetener because it can be a little bitter without it. Tastes like a delicious homemade chai tea. I add it to my coffee in the morning for a truly special treat for my brain and my body.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars

A gamechanger

Switching from coffee to Mudwtr has been the best decision in my life. No more caffeine lows. Excellence with simplicity.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

Good For You!

Not only are the ingredients healthy and clean, it makes you feel good, too. I only do half a tablespoon and it adds a little earthy, yet tasty flavor. It goes well with my coffee concoction as I add other healthy ingredients for my morning routine. So good!

October 1, 2025
Unprompted review

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