MUD\WTR Reviews 

222
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers had a great experience with this company. Customers frequently mention that the natural beverage provides sustainable daily energy and a soothing, earthy taste that effectively replaces coffee. People truly enjoy incorporating this healthy routine into their mornings, appreciating the high-quality ingredients and wellness benefits. However, some customers also noted that the powder can feel chalky or leave a gritty residue at the bottom of the cup. A few people also experienced frustrating difficulties when trying to manage their subscriptions or resolving unexpected order charges. Others found the flavor unappealing when mixed incorrectly without proper sweeteners or milk.

What people talk about most

Product

People report positive experiences with product, highlighting the high quality and delicious taste when mixed... See more

Quality

Reviewers highlight positive aspects of quality, noting that it is an optimal wellness product with great... See more

User experience

Reviewers mention ambiguous feedback about user experience, with some consumers praising the positive impact... See more

Order

Clients share ambiguous opinions on order experiences, as some reviewers expressed deep frustration regarding... See more

Subscription

Consumers find subscription management to be frustrating, expressing widespread dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I tried MUD\WTR as a healthier alternative to coffee. I don't think coffee is bad, I just didn't like the mid-day crash. I've used cow's milk and almond milk as a "creamer" in addition to a little b... See more

Rated 5 out of 5 stars

MUD/WTR is superb. I tried another similar leading brand and the results are like night and day. MUD/WTR has helped me kick the pull that coffee/caffeine and energy drinks had on me. Rich, earthy, del... See more

Rated 5 out of 5 stars

Actually works! It’s subtle at 1st but with consistency, it is truly calming. I just started my 2nd delivery. It’s not a desert drink. Taste is like having hot chocolate w water. And the smell reminds... See more

Rated 5 out of 5 stars

While I have not replaced my morning coffee with theirs, I have added their evening “Rest” to my nighttime routine and I definitely can tell that it helps me get sleepy and once asleep, sleep soundly!... See more


Company details

  1. Food, Beverages & Tobacco

Written by the company

MUD\WTR™ is a coffee alternative. With 1/7th the caffeine of coffee, mud gives you natural energy, focus without the jitters & crash. If Cacao & Chai had a healthy baby it would taste like mud. Mud is filled w/ adaptogens & organic ingredients lauded b...


Contact info

3.8

Great

TrustScore 4 out of 5

222 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(222)

92 reviews in the last 12 months

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Rated 2 out of 5 stars

Make the container functional rather aesthetically pleasing

I like the taste, however, I was not a coffee drinker to start. No benefits listed on website have been noticed.
I’m mid 40s and have had issues in my hands and thumbs for over 20 years. I find the developers went for aesthetics over functionality with the jar. Some days I cannot get the lid off the jar. I do not struggle with jam jars either as another reviewer mentioned. Some days I just can’t take the lid off, so don’t have any. The pain caused in my hands by the non functioning container has been excruciating. I never fully close the jar lid either because of this. When the container was full, lots of contents were lost in the struggle to open it.
I do like the taste as mentioned before, but find it expensive if not delivering any of the benefits listed on the site.
Also never fully mixes with water even with mini whisk (which ruins your cups internally) so you have a lot of grit when you reach the bottom, which can cause some aspiration.

June 21, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey Lucy, thanks for taking the time to share your experience. I've sent you a message to get your email address because our team would love to help!

Rated 1 out of 5 stars

Difficult to cancel subscription, not tasty

Your order is a monthly subscription, which they don't make clear until the last stage of the payment process. Cancelling the subscription is confusing and exasperating - a video keeps popping up to explain to you why you shouldn't cancel, and it's not clear how to move on with the cancellation process. And the coffee itself (to my taste) isn't good. I just got a second shipment because I haven't been able to cancel my subscription, which means that I've now paid about $100 for a coffee I've drunk one spoon of.

June 19, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey Tova! I'm sorry to hear you're experiencing issues canceling your subscription. I'm not seeing an email from you to our support team, but as always, our team is ready and willing to help over at drink@mudwtr.com. I will have one of our agents reach out to you for support. Look out for that email!

Rated 1 out of 5 stars

Bin open. Goodbye MUD WTR.

So, following my earlier review this week I felt that I needed to follow up.
I had highlighted that the container was difficult to open. I should say that I have Rheumatoid Arthritis in my hands but not so bad that I cant open a jam jar. However, today, the MUD WTR tin had me beat. I do have a device to assist with removal of lids but even with this, it wouldn’t budge.
After several frustrating attempts to open the tin, I gave in. Bin open, goodbye MUDWTR.
I will return to my Senseo Coffee Maker.

June 19, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey there, Rab! Sorry to hear the tins have been a little tricky to deal with lately. We'll definitely share this feedback with our team. But in the meantime, we'd love to upgrade you to a 90-serving bag as a one-time gift on us! I've sent you a message to gather your info, and we can get that out to you so you can keep enjoying your mud!

Rated 3 out of 5 stars

Mud sinks so watch the dregs.

I have been drinking Mud WTR for a week now as a replacement for my morning coffee. I have not been using it long enough to gauge any health benefits though. My main bug bear is with the container. The lid is an absolute pain to get off. I find that prizing it open with a teaspoon does the job. Guys, you need to look at this, it’s really not the best design. I have now transferred it to a container with better ease of access.
The drink its self takes a bit of getting used to. I don’t drink milk of any kind so take it black. I also don’t use sugar. It definitely needs a spoon of honey though.
I always use the mixer whisk that was supplied but can only drink 3/4 of the mug as there is always a powder/gritty residue left at the bottom of the mug. I have ordered a cup sieve which I will pour through before drinking. Hopefully this will reduce the residue.
To be honest, I’m not ready to replace my coffee with this product just yet. I think that it still needs a bit of R&D as it’s just not right yet. But,hey, Im only one guy so what ever.

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

I love mud\wtr BUT...

I love MUD\WTR, but recently when I went to check on shipping to Canada I somehow mysteriously placed an order. I did not do this because the query was over a month ago and the order was just shipped. They were unable to cancel my order, and so far have offered no explanation nor compensation for this mystery order. I feel scammed by a company I totally trusted at one time. I have cancelled my subscription and asked them to close my account. Buyer beware!

June 15, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey LeAnn! Thanks for taking the time to leave a review. This seems super odd, and I would love to look into it so you can get to the bottom of it. Feel free to email us at drink@mudwtr.com and ask to speak to one of our coaches!

Rated 5 out of 5 stars

I love the hot cocao with fairlife

I love the hot cocao with fairlife. It’s a really rich chocolate that pairs great with the protein milk. Some agave adds sweetness and it tastes like a guilt free cup of hot chocolate!

June 5, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

That sounds SO good. I'm going to have to try this! Thanks for sharing!

Rated 5 out of 5 stars

Not saying this lightly—Mud WTR was the…

Not saying this lightly—Mud WTR was the first morning ritual that truly shifted my life. It set the tone for my days in such a grounded, intentional way that it naturally led to better habits and a smoother flow. One small change, and everything started aligning.
If you’re ready to shift your life- try making this yummy drink a part of your life 🩷

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

MUD/WTR has been the way I start my day…

MUD/WTR has been the way I start my day for over five years now. Starting my day with a product that has multiple health benefits and gives me a clean energy is a ritual I cannot live without. I also love their space in Santa Monica called Gather. Love everything about the company!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Love Love Love

First of all, I love the products. They've helped me leave my coffee habit in the past and their customer support team is world class.

I also love the ethos of the brand - they don't make any crazy claims and they don't bash other brands. I like that they focus on making a great product and don't contribute to all the noise about mushrooms that seems to be going around.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

The best coffee alternative

The best coffee alternative. I love MUD\WTR. I drink it every morning with honey, almond butter and milk. I love the flavor, how it makes me feel, and that it's organic and natural! I am sensitive to caffeine so this is the perfect treat for me

June 12, 2025
Unprompted review
Rated 1 out of 5 stars

Customer Service and Delivery Nonexistent

Customer service is awful. The product is great, but this their second chance with me, and they have actually and somehow become worse and service and shipping. Their website speaks of routines and making mudwtr part of your routine, but it routinely shows up weeks late even if you order before subscription time. Customer service is non existent, no one answers the phone, email takes days to respond. They obviously put no money into customer service or their customers. Im out $45 and no one responds. I would choose Ryse, it one of the other brands because this company does not care or deliver to their customers

June 11, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey Jason! Super sorry to hear about this sucky experience. Our team lead is emailing you right now to take care of you, and we have already processed a refund for your order. We are also checking in with the shipping carrier to figure out what's going on with shipping. Again, we're sorry about this experience! Look out for that email from our team.

Rated 5 out of 5 stars

Great new morning habit

After getting through the coffee withdrawals, I feel like I started noticing a better energy during the day. I still have coffee every now and then but I really look forward to having my cup of mud in the morning now, tastes great and feel like I can "lock in" more all day

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Mud/water

As a full time teacher of elementary school and addicted to a large morning coffee, all I can say is WOWZA!!! My mud/wtr arrived in a beautifully put together black canister packaging with gorgeous font. The can twists open to reveal a glorious smell
Of mushroom, cacao and matcha. The hot water melted the smooth powder in a soft palate of smooth taste - light, soft yet creamy. I added a tsp of almond milk and enjoyed the rest of the day. The gift arrived quickly through customs and on my doorstep within a week. YUM;)

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

I love my MUD\WTR

I love my MUD\WTR, I drink it every day and felt a major difference in my focus and reduced afternoon slumps! I finally have energy to workout after the work day!!

May 29, 2025
Unprompted review
Rated 1 out of 5 stars

It tastes terrible!

It tastes terrible!! Yet only 5 star reviews show up on their ads and websites. The only way it’s drinkable is to add a lot of a flavored sweet creamer

April 16, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey there! Sorry to hear we weren't your cup of tea! Feel free to reach out our to our support agents and they'll be sure to set you up with our satisfaction guarantee policy!

Rated 1 out of 5 stars

Service and product

I wanted something to replace my daily shot of coffee , sadly this product not only tastes terrible and nothing like what they claim but also does not dissolve fully. There supplement coconut powder was just as bad. I was away in South America and tried the product later than when it arrived. I asked for a refund but they denied. I would not waste money on this expensive product.

May 14, 2025
Unprompted review
MUD\WTR logo

Reply from MUD\WTR

Hey there Kamal! Sorry to hear we didn't hit the mark for you! I would be happy to get you set up with our satisfaction guarantee policy! I will send you a dm to follow up!

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