Banner for Muebles.es

Muebles.es Reviews 1,664

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The door was very basic for what we paid for it. It didn't look like a door but rather a piece of chip board. Looks basic and flimsy. The handle provided was so ugly made of aluminium we chose not... See more

Company replied

Rated 5 out of 5 stars

Good and enough information on web pages -> easy to compare and order. Product arrived in given time frame. Most important: the quality of the product was better than expected! Assembling instructions... See more

Company replied

Rated 5 out of 5 stars

Top service! Very fast and prompt communication! We ordered a bed, which unfortunately was not on stock. We got an estimation of 7 weeks delivery time, which is quite normal, but the bed arrived 1... See more

Company replied

Rated 5 out of 5 stars

I purchased here an amazing sofa-bed. Unfortunately one piece of tissue was torn, probably during the transport. I contacted the Customer Support and they helped me from the very first moment. They... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Children's Furniture Store
  4. Garden Furniture Shop
  5. Kitchen Furniture Store

Written by the company

Elija los muebles online fácilmente en Muebles.es. Somos una tienda online de confianza que ofrece una amplia selección de muebles para cada rincón de su hogar. Desde estilos clásicos hasta modernos, contamos con opciones para cada espacio, ya sea que esté buscando un sofá cómodo, un escritorio práctico o un armario para el pasillo. Disfrute de entrega rápida, un servicio al cliente atento y una experiencia de compra sin complicaciones. Encuentre todo lo que necesita para la casa de sus sueños en Muebles.es.

Envío gratis

Miles de muebles con envío gratis

Todos los pedidos se entregan en su domicilio de forma gratuita en toda España peninsular (a un lugar al que pueda llegar un furgón).

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,664)

985 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Excellent service and perfect deliveries of our furniture.

February 26, 2024
Unprompted review
Muebles.es logo

Reply from Muebles.es

Thank you for sharing your experience with us! We are delighted to have met your expectations. We hope to see you soon!

Rated 1 out of 5 stars

Impossible to build, no names on the boxes to know which is which, bad instructions.

The furniture arrived 5 days ago and still in the boxes. The movers I hired to build this huge wardrobe couldn't fully understand the instructions. The wardrobe came in several boxes with no name and they had to open other furniture as well and compare the pieces to find out which boxes were the wardrobe. Now I have other pieces of furniture in the house and I am not sure where it belongs to, again, the boxes have different names on them, they are not the same name as the items on the website so I don't know what I'm gonna do. I think it's crazy that they don't send someone to do this given how difficult it is to put together, the furniture comes completely raw, no names on the boxes, or pictures.... it's crazy.

June 5, 2023
Unprompted review
Muebles.es logo

Reply from Muebles.es

We apologize for the inconvenience caused. We are sorry we did not meet your expectations.
We see that we have already contacted you in this order to help you.

Rated 5 out of 5 stars

AMAZING CUSTOMER SUPPORT and GUARANTEE!

I purchased here an amazing sofa-bed.
Unfortunately one piece of tissue was torn, probably during the transport.
I contacted the Customer Support and they helped me from the very first moment.
They sent me free a new part for the sofa, really fast and perfectly packed against any abrasion.

November 24, 2022
Unprompted review
Muebles.es logo

Reply from Muebles.es

Hi, thank you for your comments. We are glad to read that your experience shopping with us has been successful. If you have any questions or we can help you somehow, please don't hesitate to contact us. Regards.

Show reviews in all languages. (1,664 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look