Highly relaxing and exactly what I need to support my menstrual cycle aches, pains, and stress. The patches help me sleep and the bath soak gave me almost instant relaxation and pain reduction. So gra... See more
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Luxury product but more affordable than its competitors! Honestly feels so luxurious, melts away all makeup easily inc. Mascara. I've used loads of other balms from. Body shop, clinique and elemis....... See more
I’ve been using the cleansing balm and rice toner together for about 4 months. The balm melts off sunscreen and makeup quickly, even mascara, and rinses without leaving my skin tight. The rice toner... See more
I love this cleanser so much, I have been using it twice daily since last summer and have never looked back. I’m not into the new packaging though, it’s quite a garish tone of orange and doesn’t l... See more
Company replied
Company details
Written by the company
Muihood is a skincare brand rooted in Traditional Chinese Medicine. Our mission is to help people look after their skin/body through Traditional Chinese Medicine (& science-led products, whilst celebrating heritage beauty.
Contact info
124 City Road, EC1V 2NX, LONDON, United Kingdom
- team@muihood.co.uk
- muihood.com
Great product
Great product! My skin has reacted very well to it and is very smooth. Would highly recommend for sensitive skin types too

Reply from Muihood
A great cleanser that really cleans…
A great cleanser that really cleans into the pores without any harshness. I will definitely repurchase this product. I also bought the serum and look forward to trying it.

Reply from Muihood
The product is brilliant- been using…
The product is brilliant- been using for a while. I have mature, sensitive skin and found it perfect. I also like the fact it removed all my eye makeup and does not affect my sensitive eyes as well. Definitely recommend.

Reply from Muihood
OBSESSED with this cleanser
OBSESSED with this cleanser, I’ll recommend it to anyone that’ll listen. Have been using for a few years now and I love it. I have oily skin and so have historically struggled to find skincare that doesn’t fully dry me out or feel too heavy and sticky. 100/10 🩷

Reply from Muihood
Adding to sub is confusing
Adding a product to my existing subscription was a little confusing and it left me very unclear on when the product was going to be delivered.

Reply from Muihood
I'm totally hooked on Muihood's Tao…
I'm totally hooked on Muihood's Tao Rice Water serum, noticing the difference it's made to my skin. Love it!

Reply from Muihood
This product has been amazing
This product has been amazing, lightweight on the skin, super soft and refreshing and helped with clearing my hyperpigmentation

Reply from Muihood
Prompt delivery after ordering
Prompt delivery after ordering
Love the product which has a great consistency and feels nourishing on the skin

Reply from Muihood
Pure liquid Gold
This cleanser is so deliciously fabulous it melts on my skin while massaging it in to get rid of the makeup also using the gua sha spoon I cannot wait for future products I cannot see me using any thing else for a long time . 💯% recommend.

Reply from Muihood
Lovely product
Lovely product! I was a bit sceptical at the beginning but it truly is a nice cleanser. Do not expect any magical skin transformation, but since I started using this cleanser my skin feels happier and has an overall clearer look.

Reply from Muihood
Will continue to re-order… l🩷ve!
2nd pot of this and will continue to re-order. Absolutely love this product…. As does my skin. Had let last pot run out so was using alternative….. didn’t come even close to Muihood. Fantabulous product & great customer service. Highly recommend. Thank you Muihood 🙏🏻😊x
Really nice toner
Really quick delivery and product seems genuine. Really nice. I like the product.

Reply from Muihood
Best cleanser ever but thumbs down for new packaging
I love this cleanser so much, I have been using it twice daily since last summer and have never looked back.
I’m not into the new packaging though, it’s quite a garish tone of orange and doesn’t look as luxe as before. Subtle change but it does make a difference! Whilst my previous pots sat proudly on my bathroom shelf, the new one hides in my bathroom cabinet now.

Reply from Muihood
Muihood Cleanser
As always beautiful product, smells divine and really helps my skin.
Packaging is nice and feels like quality. I never hesitate to recommend.

Reply from Muihood
Lovely product
I’ve been using it for months and I’m on a subscription. I noticed when I’d run out earlier than expected and had to use an alternate that my skin was dry and duller.
Back using the balm for a week and noticed a big difference in my skin already.
Love it!!

Reply from Muihood
Fantastic product
Fantastic product.
Skin feels clean, nourished and soft.

Reply from Muihood
Skincare staple
The cleansing balm is a staple in my routine, I’ve ordered these on subscription so that I don’t have to worry about running out. It feels like I’m in a spa and so easy and effective to use, even after a night out.

Reply from Muihood
Formula change? Disappointed
I’m on my third cleansing balm and really disappointed! I bought a new jar in the Black Friday sale and the formula seems to have changed with the new packaging :( I used to love how oily and nourishing it was and the light herbal/medicinal smell. Now it seems less oily and I need to stir it with my jade spoon to try and get it to melt and not just break into smaller lumps and I struggle to glide it on my skin. It also smells artificially sweet (strangely like love hearts sweets now) so I won’t finish the jar. Really sad!

Reply from Muihood
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