Muista Reviews 348

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and design, highlighting its positive impact on posture and overall well-being. Many people appreciate the efficient delivery service and the careful packaging, ensuring items arrive in perfect condition. The user experience is frequently described as excellent, with the product being easy to assemble and enjoyable to use. Reviewers also commend the customer service for its responsiveness and helpfulness. However, some customers noted that shipping took longer than expected, causing minor complications. A few people also mentioned that the chair's footprint is larger than anticipated, and the seat can feel quite rigid initially.

What people talk about most

Product

Users describe positive interactions with the product. Customers are very satisfied with the high-quality and... See more

Quality

Consumers find quality to be positive, consistently praising the well-crafted and high-quality products. Many... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the super fast... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the chair comfortable even... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the excellent and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast friendly service and brilliant idea with possibility for rocking both side to side and forward and back, so long sitting still avoided. Recommended for gentle exercise after hernia operation. And... See more

Company replied

Rated 5 out of 5 stars

My order was handled in a fast, friendly, and professional way. I had made a mistake when placing the order online. So I emailed the company and they adjusted my order right away (without any add... See more

Rated 5 out of 5 stars

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool. It's a very nice experience to sit on, and is often used in our house when we have... See more

Company replied

Rated 5 out of 5 stars

The chair is exactly what I was hoping for and expecting, per the reviews. It fits perfectly under my desk, and looks very nice. I do alternate between a couch, a regular chair, and using the Muista c... See more

Company replied


Company details

  1. Furniture Manufacturer

About Muista

Written by the company

Muista is a home office furniture design brand behind the original Muista chair concept. Founded in Vilnius, Lithuania, in 2017 by designer Aurimas Lažinskas and his cousin Gytis Staras, Muista's aim is to change the approach of long sitting at work desks, to encourage flexibility and movement and make sitting a more enjoyable experience.

Introduced for the first time at the Habitare 2018 design fair in Helsinki, Finland, Muista achieved big interest and positive feedback, both from health professionals and members of the public. Since then it was successfully showcased at various design fairs including Cologne (IMM), Paris (Maison & Objet), Vienna, Zürich, Hamburg (Blickfang), and sold the Muista ergonomic desk chair to hundreds of happy customers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

348 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Muista rocking office chair

The rocking office chair arrived quickly and was well (efficiently) packed. We got the version with wood and wool.
It's a very nice experience to sit on, and is often used in our house when we have the feeling we've been sitting 'motionless' for too long and our back is tired. Finally, the wool seat looks great.
Full marks, happy customer.

December 4, 2025
Muista logo

Reply from Muista

Warms our hearts! Many thanks for sharing your experience!

Rated 3 out of 5 stars
Muista logo

Reply from Muista

We are very sorry about the delay during the busy time and truly appreciate your patience. Thank you for taking you time to review us!

Rated 5 out of 5 stars

Great customerservice

Great customerservice, quick reply to questions, correct shipping but the most important thing ...the chair is amazing. Thank you for your help.

November 26, 2025
Muista logo

Reply from Muista

Thank you for the compliments! Happy swaying and rocking with Muista!

Rated 5 out of 5 stars

Great design

I like the design of the jojiko and muista chairs. It was not difficult to get accustomed with the chairs. I used them for multiple hours even in the first day.

November 19, 2025
Muista logo

Reply from Muista

Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Experience

My order was handled in a fast, friendly, and professional way. I had made a mistake when placing the order online. So I emailed the company and they adjusted my order right away (without any additional information from me, issues, or string of emails back and forth). It was amazing, functional, customer service!

The shipment itself was packaged with great care, so there was no damage despite it travelling so far.

The product inside is beautiful and my posture at my desk has improved significantly.
I am very pleased with the purchase of a Muista chair.

October 1, 2025
Rated 5 out of 5 stars

Fast response and delivery

Fast response and delivery. Product is high quality. New sitting experience! I would recommend chair to all who sits for many hours every day.

September 12, 2025
Muista logo

Reply from Muista

Thanks for sharing the recommendation!

Rated 5 out of 5 stars

Love the chair

Love the chair - it’s fun comfortable and really makes me sit up straight.
It’s also a novelty with everyone that comes to visit.
Great responsive customer service from the team at Muista also when I had a question about my order

August 27, 2025
Muista logo

Reply from Muista

A chair that makes you feel great and is a conversation starter? That sounds like a proper win-win! Thank you for sharing your lovely review!

Rated 5 out of 5 stars

Excellent quality and a great chair

This chair was on my waiting list for quite some time and summer sale was a chance to get one. I bought metal one in black colour. It is very easy and intuitive to put it together and the chair is so great! The quality is very, very good and design superb. It relaxes lower back pain (I do sit a lot for a work), it helps with my hips. I am waiting for the tall one to be available again.

August 6, 2025
Muista logo

Reply from Muista

We are so happy that Jojiko is there for you and your back during the long sitting hours! Many thanks for sharing your experience!

Rated 5 out of 5 stars

Better posture

I am really enjoying my chair. It has helped to reduce some lower back pain.

July 30, 2025
Muista logo

Reply from Muista

Glad to hear that Muista helped with your back pain! Thank you for sharing your experience with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look