While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Mule allows me to check the prices of the available courier services, make a quick comparison, and choose one that has a competitive price. Will keep using it!

Rated 5 out of 5 stars

One of the best shipping services. Good to see that your team manages the delivery of such bulk orders without damaging or misplacing them. The receivers are also very happy with your services, Mule.... See more

Rated 5 out of 5 stars

I added Mule's calculated rates to my checkout page so now my European customers can choose whether they want express, economy or an expedited option. Means I don't have to worry about them being unsa... See more

Rated 5 out of 5 stars

I recommend their web app to all my shopify business friends (all 4 of them!). I can use their DHL rate for all my orders which is very quick, important as I sell perishable food so needs to be delive... See more

Company details

  1. Courier Service

Information provided by various external sources

Mule is a parcel comparison app, displaying the variety of different courier options for when you need to send a parcel via an incredibly user friendly interface. The app is made for people selling goods on marketplaces such as Depop, eBay and Gumtree and, therefore, has many features which allow these sellers to send their parcels for the cheapest price on the market as well as being the most convenient and time efficient method of sending them.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

I added Mule's calculated rates to my checkout page so now my European customers can choose whether they want express, economy or an expedited option. Means I don't have to worry about them being unsatisfied with the shipping

January 18, 2024
Unprompted review
Rated 5 out of 5 stars

One of the best shipping services

One of the best shipping services. Good to see that your team manages the delivery of such bulk orders without damaging or misplacing them. The receivers are also very happy with your services, Mule. Keep up the good work!!!

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Commendable!

Mule has the best shipping services. From picking up the parcels to delivering them, I get real-time updates. Super impressed and highly recommended it!

January 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Excellent service

Mule is one of the best shipping companies I have seen so far. They are very reliable and offer very low cost services. I have been using this for a long time because of it's on time delivery.

January 11, 2024
Unprompted review
Rated 5 out of 5 stars

Very prompt and efficient.

I have been using Mule recently for some of my online eBay orders and I'm very pleased with the service provided. Very prompt and efficient. The prices are reasonable and no stupid wait times for customer service.

January 2, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

I ship a lot of heavy items with my small businesses and Mule has the best prices. I had one issue with a parcel and the CS team sorted it out within 24 hours. All in all, seems to be a pretty tight ship they are running

December 29, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look