Mullybox Reviews 284

TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

I received an email on 10/16 that my box was “en route” to me. I sent an email Nov 2nd requesting a status update because when I track the package, it still has not actually shipped. Since I sent my e... See more

Rated 5 out of 5 stars

I was expecting a golf shirt or maybe a golf glove since when ordering sizes were asked Also ordered bonus box. Both contained unattractive hats, got tees, ball markers, stamp, impact tape, knit hat,... See more

Company replied

Rated 2 out of 5 stars

Quality of items in the box seems to be declining. No more sleeve of balls, only basic tees each time, many repeat accessories items in this box (repeated item examples: club cleaning brush attachme... See more

Rated 4 out of 5 stars

It was good value for money. Box was worth around $230 and included some apparel items, a putting mat, a towel, among others. I've just bought my first set of clubs, so I find some things useful, howe... See more

Company details

  1. Golf shop

Written by the company

Mullybox is a subscription box for golfers. All of your golf essentials conveniently delivered to you, in one box.


Contact info

3.0

Average

TrustScore 3 out of 5

284 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Be AWARE!

I want to put it out there that you should be very careful when dealing with Mullybox. I subscribed to this for a Christmas present for my son. He received the first two shipments, which he said were “okay”, and when it was time for the 3rd shipment, due early July, I received an email stating it had been DELIVERED, and that my CC was charged. My son NEVER received it, and after MANY attempts to get a hold of someone through their site, I finally had to dig down to find an actual person….one of the owners! Apparently the MGP box, that was my subscription, had been discontinued! I NEVER received any notification of this, and they ALSO charged me for the July order that didn’t exist!
The only way I was really able to communicate with someone was responding to their “new promotion”! I will never use Mullybox again and I DO NOT RECOMMEND it to any true and passionate golfer.

July 9, 2024
Unprompted review
Mullybox logo

Reply from Mullybox

Hi Cathie, this is one of the most unusual experiences we have had in our 7 years of business. We are so deeply apologetic that it had to happen to you. Our customer service team always replies within a day, you can scroll and see that we are actually known for exceptional customer service.


After our owner chatted with you on the phone, it seemed that you were not getting emails from him directly either. We are not sure if the email issue was on our end or yours, but there have not been any other instances with other customers like this. Sincere apologies and let us know if there is anything else we can do to fix the situation.

Rated 2 out of 5 stars

would

I purchased this box for my husband for Father's Day. It arrived today and I opened it to see what was in it.

I wish they would have asked the age as the box is all over the place,
Camo, pain cream, sword fish shirt.....

The items are amazing quality but I think they have missed the mark on it being personalized... I would not order another for my father in law because its would be too big of gamble for the price it costs to receive it.

June 3, 2024
Rated 4 out of 5 stars

Impressed

Easy sign up, quick shipping and good products for my first order. Hopefully there is some diversity with each package.

June 3, 2024
Rated 5 out of 5 stars

Great products coming through!

Mullybox has gotten a great portfolio of vendors and products which significantly fills out my apparel, in-season bag, and off-season practices.

A lot of times it’s things I see online but don’t buy because of cost and then receive from Mully for the price I want.

April 4, 2024
Rated 5 out of 5 stars

Never received my box it went to a…

Mullybox is an amazing brand they got some of the finest people working on there team they take care of incidents right away and reply super fast I’m excited to receive my box

March 31, 2024
Mullybox logo

Reply from Mullybox

Joan, I see that your order from two days ago shipped today, and is on it's way to Colorado!

Shipping to India overnight would have been a very expensive mistake, sorry for anything that would have lead you to believe that happened.

Rated 5 out of 5 stars

They knocked it out of the park!

I wanted to give you some feedback on your recent two boxes
They knocked it out of the park! My husband went through both like a kid in the iPhone store!
He loves everything and showed me each item and told me WHY the shirt is great, WHY the glove is great and how the club lays in his hand and
that particular glove is the right fit and super!
It has been so worth the small increase to make him so happy. (most of the time the increases in items gives no extra value).
Thanks for the extra value and making me look so good. We've been getting them for over a year, and have loved them all, just these last two were super excellent!

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

The box was great

The box was great. Everything fit perfect. I got a really cool glove case to store all the gloves I get from them. However, I’m a right handed golfer and I selected that but I received a right handed glove. I emailed them to let them know to make sure I didn’t select the wrong thing. They responded very quickly and said if I will send a picture of the glove I received then they would send me my left glove. I emailed them the pictures and now my left handed glove will be here soon. Great customer service, and great subscription box.

March 4, 2024
Rated 2 out of 5 stars

I feel a lot of the items are just…

I feel a lot of the items are just useless for the price and the gadgets are very unuseful for the golf game. The shirts always seem to have an issue(material/size/etc)

I enjoy the subscription but am finding it to include items not very every day use and more of a dust collector

February 5, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look