While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

3.1

Average

TrustScore 3 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient, Professional with Great Communication

We received a very positive experience working with multaloan. The team have been professional, transparent and genuinely focused on finding the best solution for our circumstances. They explained the options available, answered all our questions and guided us through each step of the process. Communication was consistent which made the whole experience less stressful! I would highly recommend their services to anyone looking for support if you value efficiency and a personalised approach.

April 9, 2026
Unprompted review
Rated 1 out of 5 stars

The silence from the account manager…

The silence from the account manager confirmed what I had been trying to deny. I focused on gathering every record before contacting 🇫🇴🇷🇹🇷🇪🇸🇸 🇦🇸🇸🇪🇹 🇮🇳🇹🇪🇱🇱🇮🇬🇪🇳ce for professional support.
Amount lost: $20,450
Amount recovered: $18,900

February 3, 2026
Unprompted review
multaloan.co.uk logo

Reply from multaloan.co.uk

Michelle would you mind removing this review, as you have us mixed up with another company. We are not and have never been a trading platform and this is damaging our reputation, We are a credit broker in the UK, offering second charge mortgages

Rated 2 out of 5 stars

Fraus scam .

Fraus scam .
Fraud scam
Fraud scam

Dont use them , i applied for a loan onntheir website and after that started recieveing messages about hacking my device.

Avoid.
Alert
Alert
Alert

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service

Poor Customer Service. Got told that my Postcode does not match the one they have on the quote request I sent online when the search engine on their website have been able to find my address. This is not right. Avoid!

September 29, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look