Multcloud Reviews 206

Lanry has been most helpful and quick in providing clarity to my invoicing / refund issues. It happened over the Christmas week too so thank you Lanry

Paid for 2 months and never got it to work

Excellent customer support!

I needed quick assistance and a resolution for my account/service.

Fiona from the support team handled the situation quickly, professionally, and found a satisfactory solution.

​Five stars for her efficient and reliable service!

Very good and fast service

Thank you very much for the quick support. After one or two inquiries, the problem with the capitalization of the first letter in the login email was immediately found in the old account. Email contact was always prompt and friendly. That's how you like it... many thanks...

No way to add Google Drive to MEGA within the app. Throws up the parameters are not correct or you have 2 factor setup. I have tried different browsers - turned off 2 factor on Mega, cleared cache etc., not letting me add Mega no way.

I was particularly impressed by the integrity of the service. While technically proficient, their straightforward and fair approach is what truly stands out. When I planned moving 500,000 files between two clouds, they proactively outlined the challenges and possible solutions (not feasible, in mycase) ensuring no surprises after subscribe the service. This ethical approach is rare. Kudos to Lanry Lucky!

Great product and allowed me to move all my photos from OneDrive over to Google Photos! I had 90GB of data and just left it running.

Also I had fantastic interaction with customer service with Lanry Lucky who was exceptional.

The support team (Lanry Lucky, in my case) was professional, responsive, and genuinely helpful throughout the entire process. They made everything clear, easy to understand, and solved my problem without any hassle.

I truly appreciate the outstanding service! Highly recommended.

I used Multcloud to transfer family photos from one cloud-based storage to a different one. It was super easy to use and I did not experience any issues. I had to subscribe to a paid package due to the size of the data I was moving. After finishing the transfer, I wanted to unsubscribe and delete my account. I could not see on the site how to do that, so I contacted Support. Lanry Lucky assisted me, she was very quick and clear in her instructions and managed to sort it all out in 5 min. Thank you very much Lanty Lucky!

Ever since I downloaded it, I’ve had nothing but problems. It’s telling me there’s always an error or that multiple photos cannot be transferred. The app on the phone is horrible. I subscribed to it off my computer and when I tried to login from my phone app it’s saying I have to re-purchase the yearly subscription.

It’s horrible that you can’t talk to somebody in customer service right away. You have to send an email and wait for a response. I bought it and never got to use it. Don’t buy.

I haved the nice experience with multcloud
The support with Ms Fione are fantastic
Thank you very much

My MultCloud (Lifetime Unlimited) is not working!
I emailed their support on October 4, 2025, but received no response, even after 22 days. Still waiting for a resolution. Update: December 14, 2025 - Still waiting for a resolution, even after 93 days!!

Just paid £99 for a year unlimited to backup icloud to google.

Set up google drive and icloud, then got told i had to log back in again, which was impossible. so buggy. orrible UX. Not being able to oauth for a £100 a year service does not inspire confidence. Service threw java script errors on old and new mac chrome and safari when trying to

software looks old which honestly i wouldn't care about if it worked. Which, err I'm far from sure it does

Oh, and no 14 day refund. Is that legal?

Megan Z helpt me fast and accurate with my problem with logging into neaxtcloud.

I had a satisfactory experience rectifying connection issues with my Mega cloud storage account. The customer service agent, Megan Z., was very helpful and communicated clearly. I'll continue to use Multcloud for all my cloud data transfers and synchronisations for the foreseeable future.
Thanks, Megan. Thanks, Multcloud.

Massive distrust - security- data- cost

Look i was stupid to use before reading these reviews, The free trial seemed to work good then as soon as I paid more and again more i found stupidity only in myself. Just wanting to find a quick way to transfer from one drive to google drive. This was done on my phone and now I have security breaches on my phone. From reading other reviews (some customers giving long explanations of their experiences with the with multcloud company) and to see their cold quick automade * responses has me thinking what other third parties has access to our information, passwords , Basically everthing, and our data is probably in a place we have no idea bout because of all the third party access . Now ill be cancelling my credit card . If other users got no where with their customer service. I'll save myself the stress and get my phone secured and my credit card Cancelled.
THE TIME - THE MONEY - LOSS OF DATA AND SECURITY BREACHES IT'S SO UNTRUSTED

Quick and very helpful service by Lanry Lucky